2011 KEYSTONE MONTANA Complaints

WE WERE 4 HOURS INTO OUR VACATION WHEN THE GOODYEAR MARATHON 235/80/16 ON OUR 2011 MONTANA 5TH WHEEL BLEW. THE DAMAGE WAS CLOSE TO $2000, MESSED UP THE TIRE WELL, RIPPED THE BELLYPAN AND MESSED UP THE SLIDE OUT. GOODYEAR WILL PAY OUR DEDUCTIBLE, BUT WON'T HELP WITH REPLACEMENT OF THE REST OF THE CHINA BOMBS UNDER OUR CAMPER. VERY UNHAPPY WITH GOODYEAR AND MONTANA. *TR

TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE DROVE OVER A POT HOLE AND HEARD A LOUD NOISE. THE CONTACT MERGE TO THE SHOULDER AND NOTICED THAT THE PASSENGER SIDE AXLE WAS DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V413000 (POWER TRAIN). THE VIN WAS NOT AVAILABLE. THE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 KEYSTONE MONTANA FIFTH WHEEL TRAILER WITH GOOD YEAR MARATHON TIRES, SIZE: T235/80 R16. THE CONTACT STATED THAT ALTHOUGH HE HAD NOT EXPERIENCED A FAILURE WITH THE TIRES, THE CONTACT WAS CONCERNED BECAUSE OF THE NUMEROUS COMPLAINTS ONLINE REGARDING THE SPECIFIC TIRE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THERE WAS NOTHING THAT WOULD BE DONE TO CORRECT THE TIRES ALTHOUGH, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE HAD TO BE DRIVEN UNDER 65 MPH TO ENSURE THAT THERE WERE NO FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.

OWNER REPORTS THAT VEHICLE EXHIBITS A SIDE-TO-SIDE TILT (DRIVER-SIDE IS 1-1/2" LOWER THAN PASSENGER SIDE) DUE TO UNEVENLY DISTRIBUTED SIDE-TO-SIDE LOADING. OWNER REPORTS RESULTS OF WEIGHING UNLOADED WEIGHING VEHICLE BY RIGHT AND LEFT SIDE: RIGHT SIDE: 3880 LBS; LEFT SIDE 4760 LBS (TOTAL 8640 LBS). TOTAL IS 9360 LBS. WHEN TRAILER LOADED -- WEIGHT DISTRIBUTION LOADED WAS NOT MEASURED. OWNER REPORTS NO OBSERVED CONCERNS REGARDING VEHICLE HANDLING. AXLE CAPACITY= 10,400 LBS (5200 LBS X 2). UPDATED 12/12/11*LJ UPDATED 12/23/11