2005 KEYSTONE OUTBACK Complaints

DOMETIC RM2652 FRIDGE HAS FRACTURE ON BOILER. DOMETIC HAS OBVIOUS PROBLEM WITH THIS FRIDGE. THEY DID A RECALL AND I NEVER WAS NOTIFIED. THEIR RECALL WAS A SAFETY RECALL. BUT IT ALSO STATES THAT IS WE HAVE PROBLEMS LISTED THE RECALL IS VALID FOR US. I HAVE PROBLEMS LISTED AND WAS TOLD THEY WOULD NOT TAKE CARE OF REPAIRING MY FRIDGE FOR ME. IF THEY KNOW OF THE PROBLEMS WITH THEIR EQUIPMENT I THINK THEY SHOULD BE HELD RESPONSIBLE FOR MORE THAN A PIECE OF SHEET METAL THAT I COULD INSTALL ON MY OWN. *TR

TL* THE CONTACT OWNS A 2005 KEYSTONE OUTBACK FIFTH WHEEL RV. THE CIRCUIT BREAKERS AND OVEN PILOT LIGHT WOULD CONTINUALLY TURN OFF, AND THE SHOWER WOULD LEAK. ALSO THE SIDING, MADE OF FIBER GLASS, BEGAN TO BUBBLE AND WARP. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 20,000.

WHILE ON THE INTERSTATE IN ARIZONA, THE LEFT REAR LEAF SPRING "SNAPPED" IN HALF. THE SPRING BROKE ABOUT 2 INCHES FROM THE BOLT EYE. THE TRAILER HAS LESS THAN 10,000 MILES. LEAF SPRINGS DO NOT BREAK. IT CAN CAUSE THE CAMPER TO FLIP. SPRING WAS REPLACED AT MY COST. PICTURES AND INFO WERE SENT TO KEYSTONE. NO RESPONSE. THE BREAK IN THE SPRING APPEARS TO BE BECAUSE DEFECTIVE MATERIAL. ONE WOULD THINK THE OTHER SPRINGS WOULD BE DEFECTIVE ALSO AS WELL AS ALL KEYSTONE CAMPERS MADE IN THIS TIME FRAME. *TR

TL*THE CONTACT OWNS A 2005 KEYSTONE OUTBACK-SYDNEY (TRAVEL TRAILER). WHILE STATIONARY, THE REAR OF THE TRAILER CAUGHT FIRE. APPROXIMATELY TEN MINUTES LATER, THE ENTIRE TRAILER WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CAUSE OF THE FAILURE WAS DETERMINED TO BE FROM A POWER SURGE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/24/08. *LJ UPDATED 09/30/08.*JB

ON OR ABOUT 3/21/08 MY WIFE HEARD A BEEPING SOUND WHILE WE WERE OUTSIDE. UPON FURTHER INVESTIGATION WE DISCOVERED THAT OUR KEYSTONE OUTBACK RV WAS ON FIRE. WE EXTINGUISHED THE FIRE WITH WATER. SOME DAYS LATER MY BROTHER CAME OVER TO HELP ME REPAIR IT. WE ARE BOTH FIREFIGHTERS, SO OF COURSE WE INVESTIGATED THE CAUSE. WE DISCOVERED A PINCHED A.C. WIRE BETWEEN THE CHASSIS AND FLOOR. I HAVE TAKEN PIX BUT HAVE NOT CONTACTED THE DEALER BECAUSE IT IS OUT OF WARRANTY AND CANNOT BE TOWED BY ME DUE TO THE 12 WIRES BEING MELTED THEREFORE NO BRAKE LIGHTS. I EMAILED THE MANUFACTURER TWICE, BUT HAVE HAD NO RESPONSE. *TR

TIRE FAILURE. NANCO BRAND TIRES INSTALLED FROM THE MANUFACTURER,KEYSTONE), ON A NEW TRAVEL TRAILER. *AK

NANCO TIRES- DOT CODE ON KC TCI DATE CODE 4604 I SUFFERED A SUDDEN FAILURE IN AUGUST 2005. NO ACCIDENT AND MINIMAL DAMAGE TO VEHICLE. DURING SPRING INSPECTION THREE ADDITIONAL TIRES MATCHING THESE CODES HAVE BEGUN TO SEPARATE AT THE SIDEWALL. KEYSTONE RV HAS INSTALLED THIS TIRE ON PROBABLY THOUSANDS OF RV'S IN THE COUNTRY AND I HAVE THROUGH EMAIL FOUND A MINIMUM OF 15 ADDITIONAL PEOPLE WITH THE SAME FAILURE. THE RISK OF UNEXPECTED FAILURE AND ACCIDENT IS HIGH FROM THIS TYPE OF PROBLEM SHOULD IT BE WIDESPREAD. NANCO HAS AGREED TO REPLACE MY DAMAGED TIRES. *NM