2001 KEYSTONE SPRINGDALE Complaints

A FEW DAYS AGO I GOT A CALL FROM THE RV PARK WHERE MY UNIT IS PARKED, AND WAS TOLD MY UNIT HAS BURNT TO THE GROUND. AFTER DOING SOME RESEARCH I FOUND THE WEB SITE SHOWING VARIOUS RECALLS RELATING TO DOMETIC REFRIGERATORS. I COULD NOT LOCATE THE TAGS SHOWING THE MODEL AND SERIAL NUMBER TO SEE IF THIS FIRE COULD BE RELATED TO THE RECALLS. I CALLED THE KEYSTONE MANUFACTURE AND THEY VERIFIED MY UNIT SERIAL NUMBER FELL UNDER THE RECALL. THE FIRE CHIEF INVESTIGATING THE FIRE STATED THIS WAS A STANDARD RV FIRE ORIGINATING IN THE REFRIGERATOR AREA (REPORT WILL BE AVAILABLE IN A FEW DAYS). *TR

TL*THE CONTACT OWNS A 2001 KEYSTONE SPRINGDALE (TAG ALONG). THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE EQUIPMENT IN APPROXIMATELY FEBRUARY OF 2008 WHILE THE VEHICLE WAS IN STORAGE. THE VEHICLE WAS TAKEN OUT OF STORAGE ON MARCH 3, 2008. THE CONTACT NOTICED THAT THE COOLANT UNIT RUPTURED AND CURRENTLY NEEDS TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY NO LONGER PERFORM THE RECALL REPAIR. RECALL NUMBER 07V134000. UPDATED 05/01/08.

DOMETIC REFRIGERATOR YEAR 2001 SPRINGDALE RV MOD # RM 2652 SERIAL # 14200177," FAILED TO KEEP FOOD COOL WHILE WE WERE STAYING IN IT." THERE WAS A VERY FOUL ODOR. AFRAID TO USE THIS THING AGAIN ." WE WERE NEVER NOTIFIED BY DEALER WHERE WE PURCHASED RV (DANDY RV BIRMINGHAM AL OF A RECALL OR DANGER TO US. WE KNEW NOTHING ABOUT RECALL ON THIS THING TILL WE FOUND ARTICLE IN THE 2008 EQUUS HORSE MAGAZINE MARCH ISSUE. *TR

IN FIFTH WHEEL SLOT THERE WAS SOME CRACKING DUE TO STRESS, CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.