KEYSTONE Complaints
View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 KEYSTONE COUGAR- FRUITA, CO
TL* THE CONTACT OWNS A 2005 KEYSTONE COUGAR TRAILER. THE VEHICLE WAS PARKED WHEN HE NOTICED THAT BOTH REAR AXLE SHACKLES REAR CENTER HAD FRACTURED. THE SPRINGS HAD EXCESSIVE CORROSION. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. HE HAD A CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WERE 22,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 KEYSTONE RAPTOR- COLORADO SPRINGS, CO
THIRD CARLISLE RADIAL TRAIL TIRE TO BLOW ON OUR THREE AXLE 34 FOOT RV TRAILER ON SEPTEMBER 14, 2009 WHILE RETURNING FROM MINNEAPOLIS, TRAVELING WEST ON INTERSTATE 80 AT 10:15 A.M. AT ABOUT MILE MARKER 272, NEAR THE EAST SIDE OF THE KEARNEY NE. EXIT, THE CENTER ROAD (DRIVER) SIDE CARLISLE TIRE ON OUR THREE AXLE RV TRAILER BLEW OUT. WE PULLED OVER AS SOON AS POSSIBLE (WITHIN 150 FEET) AND REPLACED THE BLOWN TIRE/WHEEL WITH THE SPARE AND CONTINUED ON TO JULESBURG COLORADO, WHERE WE HAD THE BLOWN TIRE REPLACE WITH A NON CARLISLE TIRE. AFTER THE TIRE WAS REPLACED WE CONTINUED HOME TO COLORADO SPRINGS, COLORADO. WE HAD SPENT THE NIGHT OF 13 SEPTEMBER ON THE WEST SIDE OF OMAHA NE, AND HAD BEEN ON THE ROAD FOR ABOUT 3 HOURS WITH 3 STOPS BEFORE THE THIRD TIRE BLEW. NOTE: I CARRY A COMPRESSOR AND TWO TIRE GAUGES, AND ALWAYS CHECK THE TIRE PRESSURE FOR 62 TO 65 PSI (COLD) EACH DAY BEFORE TRAVELING. THE ESTIMATED MAX WEIGHT OF THE RV TRAILER ON ALL OF THESE TRIPS WAS AROUND 9,000 LBS. WE ALWAYS KEEP OUR SPEED BELOW 65MPH WHILE TRAVELING WITH THE RV TRAILER. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE RAPTOR- COLORADO SPRINGS, CO
SECOND CARLISLE RADIAL TRAIL TIRE TO BLOW ON OUR THREE AXLE 34 FOOT RV TRAILER ON SEPTEMBER 10, 2009 WHILE TRAILING NORTH EAST ON INTERSTATE 76 AT 6:10 P.M. AT ABOUT MILE MARKER 112 BETWEEN BRUSH AND STERLING, COLORADO THE REAR CURB (PASSENGER) SIDE CARLISLE TIRE ON OUR THREE AXLE RV TRAILER BLEW OUT. WE PULLED OVER AS SOON AS POSSIBLE AND FOUND THE REAR QUARTER PANEL, WHEEL FLAIR, AND THE CLEARANCE LIGHT WERE DAMAGED AND THE MUD FLAP MISSING FROM THE BLOWN CARLISLE TIRE. WE REPLACED THE BLOWN TIRE/WHEEL WITH THE SPARE AND CONTINUED ON TO JULESBURG, COLORADO WHERE WE SPENT THE NIGHT. WE HAD BEEN TRAVELING ABOUT 3 HOURS ON HIGHWAY 24 AND 71 AND HAD BEEN ON INTERSTATE 76 FOR A SHORT TIME. WE HAD BEEN ON THE ROAD FOR ABOUT 3 HOURS BEFORE THE SECOND TIRE BLEW.THE NEXT MORNING WE HAD THE BLOWN TIRE REPLACE WITH A NON CARLISLE TIRE, THAN CONTINUED ON TO MINNEAPOLIS, MN. NOTE: I CARRY A COMPRESSOR AND TWO TIRE GAUGES, AND ALWAYS CHECK THE TIRE PRESSURE FOR 62 TO 65 PSI (COLD) EACH DAY BEFORE TRAVELING. THE ESTIMATED MAX WEIGHT OF THE RV TRAILER ON ALL OF THESE TRIPS WAS AROUND 9,000 LBS. WE ALWAYS KEEP OUR SPEED BELOW 65MPH WHILE TRAVELING WITH THE RV TRAILER. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE RAPTOR- COLORADO SPRINGS, CO
FIRST CARLISLE RADIAL TRAIL TIRE TO BLOW ON OUR THREE AXLE 34 FOOT RV TRAILER ON AUGUST 12,2009 WHILE TRAVELING WEST THROUGH A 9 MILE CONSTRUCTION ZONE WITH TWO WAY TRAFFIC ON THE EAST BOUND SIDE OF INTERSTATE 80, ABOUT 73 MILES EAST OF COUNCIL BLUFFS, IOWA, THE CENTER CARLISLE TIRE ON THE CURB SIDE OF OUR THREE AXLE 34 FOOT RV TRAILER BLEW OUT. THIS WAS AT ABOUT 5 MILES INTO THE CONSTRUCTION ZONE WITH NO PLACE TO PULL OVER. AS SOON AS WE WERE THROUGH THE CONSTRUCTION ZONE WE PULLED OVER AND REPLACED THE BLOWN TIRE/WHEEL WITH THE SPARE, AND CONTINUED INTO COUNCIL BLUFFS, IOWA WHERE WE SPENT THE NIGHT. WE LOCATED AND PURCHASED A NEW REPLACEMENT NON-CARLISLE TIRE IN OMAHA, NE. BEFORE CONTINUING ON TO OUR HOME IN COLORADO SPRINGS, CO THE NEXT DAY. NOTE: I CARRY A COMPRESSOR AND TWO TIRE GAUGES, AND ALWAYS CHECK THE TIRE PRESSURE FOR 62 TO 65 PSI (COLD) EACH DAY BEFORE TRAVELING. THE ESTIMATED MAX WEIGHT OF THE RV TRAILER ON ALL OF THESE TRIPS WAS AROUND 9,000 LBS. WE ALWAYS KEEP OUR SPEED BELOW 65MPH WHILE TRAVELING WITH THE RV TRAILER. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE COUGAR- REDDING, CA
WHILE PULLING MY 5THWHEEL TRAILER EXPERIENCED A VERY RAPID BLOW-OUT OF R/H REAR TIRE. AND EXTREME DAMAGE TO THE TRAILER, THE TIRES WERE POWERKING TOWMAX ST225/75R15 TIRES THE MANUFACTURE IS GPX INTERNATIONAL TIRE CORP, TWO INDEPENDENT TIRE DEALERS CONFIRMED IT WAS A DEFECT, AND NOT CAUSED BY LOW TIRE PRESSURE CONDITION AND THERE WAS A QUARTER SIZE HOLE IN THE UPPER TREAD AREA.WITH NO SIGN OF SIDE WALL FAILURE. I'M ALSO A AIRCRAFT MECHANIC AND KNOW IT WAS NOT A LACK OF MAINTENANCE ON MY PART,I CAN ACTUALLY BE ACCUSED OF OVER MAINTENANCE OF MY VEHICLES, ALSO I'M POSITIVE NOTHING WAS HIT ON THE FREEWAY HAVE BEEN PULLING TRAILERS FOR 20 + YRS AND FIRST BLOW OUT LIKE THIS. ALSO HAD THE L/H REAR TIRE GO FLAT 20 MILES LATER WITH NO DAMAGE TO THE TRAILER BUT ATTRIBUTED THIS TO THE STRESS FROM R/H TIRE RAPID BLOW-OUT, AGAIN IT WAS NOT CAUSED BY TO HIGH OF A SPEED,I'M AWARE OF THE 65MPH MAX SPEED RATING OF THESE ST TIRES, I'M PULLING AT 55-60 MPH MAX. ALSO TO KEEP TIRE TEMPS DOWN,, TIRE PRESSURES ARE ALWAYS MAINTAINED BEFORE EVERY TRIP,ALSO THERE WAS PLENTY OF TREAD DEPTH LEFT AT LEAST 6/32S THE SAFETY MARKER IS AT 2/32S THE TIRES HAD ABOUT 9,000 MILES ON THEM. THE TIRE DEALER REPLACED THEM ALL FOR NOTHING BECAUSE THERE WAS PLENTY OF TREAD THERE. IT WAS VERY UNNERVING WHEN THE SECOND TIRE FAILED BECAUSE THERE WAS NO PLACE TO GET COMPLETELY OFF THE ROAD. MY HOPE IS THAT SOMEONE ELSE DOESN'T HAVE A MORE SERIOUS ACCIDENT. THANKS FOR CHECKING TO SEE IF OTHER PEOPLE ARE EXPERIENCING THE SAME FAILURES. ALSO, THE TIRES WERE MADE IN CANADA WITH A 2007 DATE WAS ON THE DOT CODE SIDEWALL OF THE TIRE. *TR
Source: NHTSA WEB SITE -
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2010 KEYSTONE OUTBACK- SUN LAKES, AZ
I WAS TRAVELING FROM FLAGSTAFF HEADING TO SUN LAKES AZ WHEN MY TRAILER HAD A TIRE BLOW OUT. I HAVE A 2010 KEYSTONE MONTANA 5TH WHEEL PURCHASED MAY 2009. I CHECKED THE AIR PRESSURE IN ALL 4 OF THE TRAILER TIRES THE DAY BEFORE. THEY WERE ALL ABOVE 75 PSI AND LESS THAN 80 PSI (CHECKED THEM COLD). THE FAILURE OCCURRED APPROX 1000FT FROM EXIT 293 CORNVILLE RD. I WAS TRAVELING AT 55 MPH OR LESS DUE TO "ROAD WORK AHEAD" SIGNS. THERE WAS NO DEBRIS ON THE ROAD. *TR
Source: NHTSA WEB SITE -
2006 KEYSTONE MONTANA- FAIRFIELD, CA
TL* THE CONTACT OWNS A 2006 KEYSTONE MONTANA. THE CONTACT STATED THAT HE NOTICED THAT THE VEHICLE WAS LEVELED LOWER THAN USUAL. UPON FURTHER INSPECTION HE CONCLUDED THAT THE DRIVER SIDE FRONT SPRING HAD TORE OFF THE FRAME BECAUSE THE SHACKLE HANGER HAD BROKE. SUSPENSION FAILURE WHILE DRIVING INCREASED THE RISK FOR VEHICLE CRASH. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALER, AND NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 15000. UPDATED 10/20/09 *CN THE CONSUMER NOTICED THE SHACKLE HANGER THAT FASTENED THE END OF THE LEAF SPRING HAD COLLAPSED AND THE END OF THE SPRING WAS LOOSE. THE FRAME WAS SITTING LOOSELY ON THE SPRING AND WAS NO LONGER ATTACHED TO THE FRAME. THE CONSUMER STATED THE FIRST HANGER BROKE IN 2007. UPDATED 10/23/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 KEYSTONE MONTANA- MONROVIA, MD
I HAVE A 2007 KEYSTONE MONTANA 5TH WHEEL RV THAT CAME WITH FOUR MISSION TIRES, WHICH ARE SOLD BY TIRECO IN GEORGIA. ON AUGUST 29, 2009, I WAS DRIVING MY 5TH WHEEL CAMPER ON THE RT. 50 CHOPTANK RIVER BRIDGE95. THE DRIVER SIDE REAR TIRE, OF MY MONTANA RV, DELAMINATED WHILE DRIVING ACROSS THE BRIDGE. THIS TIRE FAILURE CAUSED APPROXIMATELY $2200 DOLLARS IN DAMAGE TO MY MONTANA. THE ERIE INSURANCE COMPANY TOOK PICTURES OF THE TIRE AND TOOK CUSTODY OF THE MISSION TIRE. THE SERVICE MANAGER AT BECKELYS RV SHOP LOOKED AT THE 2 REMAINING ORIGINAL MISSION TIRES AND THE TREAD ON ONE IS APPROXIMATELY 90 % SEPARATED AND THE OTHER IN ABOUT 75% SEPARATED AT THIS TIME. NOTE: THE MISSION BRAND TIRE WAS NOT IN THE DROP DOWN MENU FOR TIRES, SO I PICKED AGWAY G7014 AS MY CHOICE, BUT THE ACTUAL TIRE WAS A MISSION TIRE. PLEASE ADD MISSION TIRE AS A CHOICE IN THE DROP DOWN MENU. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE MONTANA- MONROVIA, MD
I HAVE A 2007 KEYSTONE MONTANA 5TH WHEEL RV THAT CAME WITH FOUR MISSION TIRES, WHICH ARE SOLD BY TIRECO IN GEORGIA. ON MAY 16, 2009, I WAS DRIVING MY 5TH WHEEL CAMPER ON RT. 95. THE PASSENGER SIDE FRONT TIRE, OF MY MONTANA RV, DELAMINATED WHILE DRIVING ON RT.95. THIS TIRE FAILURE CAUSED APPROXIMATELY $2800 DOLLARS IN DAMAGE TO MY MONTANA. THE ERIE INSURANCE COMPANY TOOK PICTURES OF THE TIRE, BUT DID NOT KEEP THE MISSION TIRE. NOTE: THE MISSION BRAND TIRE WAS NOT IN THE DROP DOWN MENU FOR TIRES, SO I PICKED AGWAY G7014 AS MY CHOICE, BUT THE ACTUAL TIRE WAS A MISSION TIRE ST235/80R16. PLEASE ADD MISSION TIRE AS A CHOICE IN THE DROP DOWN MENU. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE LAREDO- SUMMERFIELD, FL
I HAVE HAD "TOWMASTER" TRAILER TIRES ON MY RV. OUT OF 5 TIRES I HAVE HAD 3 FLATS, 2 BLOWOUTS AND ONE TREAD SEPARATING IN A PERIOD OF LESS THAN 2 YEARS AND BOUT 14000 MILES. *TR
Source: NHTSA WEB SITE