KEYSTONE Complaints
View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 KEYSTONE BULLET- DALLAS, NC
TL*THE CONTACT OWNS A 2010 TRAIL MANOR ELKMONT TRAILER. THE CONTACT NOTICED THAT WHENEVER IT RAINS HEAVILY THAT THE OUTSIDE VENTS FOR THE REFRIGERATOR AND FREEZER BECOME WET WHICH LEADS TO THE ELECTRICAL CORDS OF THE EQUIPMENT TO BECOME WET. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THE CONTACT NOTICED BEFOREHAND THAT THE TRAILER HAD A PREVIOUS LEAK PROBLEM. THE CURRENT AND FAILURE MILEAGE WAS AT 2000. BML
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 KEYSTONE EVEREST- JOLIET, IL
2006 EVEREST 345S FIFTH WHEEL RECREATIONAL VEHICLE (CAMPER). AXLE / SPRING SHACKLE (U-BOLT) NUTS LOOSENED AND AS A RESULT AXLE SHIFTED ON THE SPRINGS REARWARDS CAUSING LOSS OF PARTS OF THE SPRING ASSEMBLY (LEAFS OF THE SPRINGS), AXLE COCKEYED ON TRAILER AND CAUSING HANGER DAMAGE, BENT MAIN FRAME( I- BEAM), TIRE DAMAGE AND BODY DAMAGE TO TRAILER. INCIDENT OCCURRED IN I-65 AT 65 MPH. BUT FOR THE RAINING CONDITIONS AND VERY WET HIGHWAY I FEEL THIS COULD HAVE CAUSED TOTAL LOSS OF CONTROL AND A CRASH / ROLL OVER OF THE ENTIRE UNIT. *TR
Source: NHTSA WEB SITE -
2008 KEYSTONE FREEDOM LITE- GREENVILLE, SC
TL*THE CONTACT OWNS A 2008 KEYSTONE FREEDOM LITE TRAILER, MODEL NUMBER 281RL. THE CONTACT STATED THAT THE AXLES WERE FAULTY, WHICH CAUSED PREMATURE WEAR ON THE INSIDE OF THE TIRES. WHILE DRIVING AT AN UNKNOWN SPEED ON THE INTERSTATE, THE TIRES BLEW OUT DUE TO THE AXLE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY FOR THEM TO REPAIR. THE FAILURE MILEAGE WAS 8,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 KEYSTONE COUGAR- COLUMBIA CITY, OR
MULTIPLE TIRE BLOW OUTS LESS THAN 5000 MILES WITH THE FIRST ONE, LESS THAN 80 MILES WITH THE REPLACEMENT (SPARE NEVER USED ALWAYS MAINTAINED) WHICH THEN CAUSED A THIRD TIRE TO STRIP. ALL OF THIS WITHIN ONE TRIP WITH OUR RV THAT IS JUST 5YRS OLD. WE PURCHASED IT BRAND NEW AND SINCE HE WAS A TRUCK DRIVER, HE ALWAYS DID INSPECTIONS BEFORE EACH TRIP CHECKING TIRES, PRESSURE, WEAR ETC. OUR TIRES WERE VIRTUALLY BARELY WORN WHEN THIS OCCURRED AND LOOKED BRAND NEW. WE WERE FORTUNATE THAT THE FIRST BLOW OUT HAPPENED AS WE ARRIVED AT OUR LOCATION, THE SECOND BLEW TRAVELING 60MPH ON A FLAT HIGHWAY THAT WE WERE ABLE TO STOP ABRUPTLY BEFORE THE THIRD TIRE ACTUALLY BURST. WE ONLY ENDED UP WITH MINIMAL DAMAGE TO OUR RV, HOWEVER I WAS HIGHLY CONCERNED ABOUT THE INCIDENTS AND WHEN SEARCHING ONLINE THE DOZENS OF COMPLAINTS WITH REGARDS TO THESE SAME TIRES. I WAS UNABLE TO LOCATE THIS TIRE ON THIS WEBSITE SPECIFICALLY, THEY READ "MISSION LOAD MAX RADIAL ST 225/75R15 LOAD RANGE D MADE IN TAIWAN. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE MONTANA- FRIENDSWOOD, TX
TREAD SEPARATED FROM TIRE AT 60 MPH, DAMAGING UNDERCARRIAGE OF TRAILER. INSPECTION OF OTHER TIRES FOUND ANOTHER ONE BEGINNING TO HAVE IRREGULAR TREAD PATTERN DUE TO BELT SEPARATION. SECOND TIRE STILL HAD 80 PSI IN IT. TIRES WERE 23 MONTHS OLD WITH 3000 MILES ON THEM. ST235/80R16E. *TR
Source: NHTSA WEB SITE -
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2008 KEYSTONE COUGAR- TEMPLETON, CA
TL*THE CONTACT OWNS A 2008 KEYSTONE COUGAR FIFTH WHEEL. WHILE DRIVING 55 MPH, THE TWO PASSENGER SIDE TIRES BLEW OUT. THE CONTACT BELIEVES THAT THE WEIGHT OF THE FIFTH WHEEL CAUSED THE TIRES TO FAIL. HE STATED THAT THE MANUFACTURER PUT CHEAP WHEELS ON THE VEHICLE IN ORDER TO SAVE MONEY. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 08/31/09 *BF THE BRAKES ON THE RV WERE EXTREMELY LOUD EVERYTIME THEY WERE APPLIED. UPDATED 09/09/09. JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 KEYSTONE FUZION- SOUTH JORDAN, UT
ON JULY 16, 2009 WE WERE HEADING IN OUT IN OUR FIFTH WHEEL, WE WERE ON I-15 HEADING SOUTH IN UTAH AND ONE OF OUR TIRES HAD A BLOW OUT, WE CALLED OUR ROADSIDE ASSISTANCE AND THE CAME AND INSTALLED OUR SPARE TIRE. THEN UPON RETURNING BACK HOME ON JULY 19, 2009 WE HAD ANOTHER TIRE BLOW OUT ON THE SAME SIDE OF OUR FIFTH WHEEL, THIS TIME THE OTHER TIRE WENT AND WE HAD NO SPARE BECAUSE IT WAS ON OUR RV ALREADY. THE TIRE ARE JUST OVER A YEAR OLD AND THEY DON'T HAVE MORE THAN 2500 MILES ON THEM. WE HAD TO PURCHASE A NEW TIRE FROM THE ROADSIDE SERVICE THAT CAME AND HE LOOKED AT OUR REMAINING TWO TIRES ON THE LEFT SIDE AND SAID WE BETTER REPLACE THEM BEFORE OUR NEXT TRIP AND THEY WERE NOT GOOD TIRES. THE BLOW OUT HAPPENED ON I-15 IN UTAH AND ON STATE ROAD 28 IN UTAH BY LEVAN. THE BLOWOUT HAPPENED ON THE RIGHT PASSENGER SIDE OF OUR RV ON TWO DIFFERENT DAYS. THE SECOND BLOWOUT CAUSED DAMAGE TO OUR FIFTH WHEEL, IT TORE OF THE METAL SIDE WALL, BUSTED A LIGHT, DAMAGED THE GAS LINE AND THE UNDER OR BOTTOM WALL OF OUR FIFTH WHEEL. WE ARE WORRIED THAT THE TIRES ARE DEFECTIVE AND WOULD LIKE TO HAVE IT LOOKED INTO. WE FIND IT ODD THAT WE HAD TWO BLOWOUT IN THE SAME TRIP. THANK YOU, SHANE AND WENDY MURRAY *TR
Source: NHTSA WEB SITE -
2008 KEYSTONE SPRINTER- MILFORD, IA
CONSUMER HAS A 2008 KEYSTONE SPRINTER COPPER CANYON FIFTH WHEEL CAMPER WITH DURO TIRES THAT WERE SPLITTING. *NJ THE CONSUMER STATED 2 MORE TIRES WERE FOUND CRACKED AND SPLIT IN MULTIPLE PLACES. *JB
Source: CONSUMER LETTER -
2007 KEYSTONE CHALLENGER- CHICOPEE, MA
BLEW TIRE ON 5TH WHEEL CAMPER TREAD SEPERATED FROM STEEL BELT ON MISSION TIRE 235-80R 16. *TR
Source: NHTSA WEB SITE -
2007 KEYSTONE RAPTOR- ELLICOTT CITY, MD
CARLISLE TIRES ON 2007 KEYSTONE RAPTOR 5TH WHEEL TRAILER SHOWED CRACKS IN THE SIDEWALLS AFTER ONLY 1200 MILES. HAD TO REPLACE ALL 6 TIRES IN NASHVILLE, TN AT A COST OF $906. , WHILE ON VACATION THERE LAST MONTH. CONTACTED CARLISLE IN AIKEN, SC AND FILED A COMPLAINT JUNE 25, 2009. THEY AGREED TO HAVE THE TIRES PICKED UP AND BROUGHT IN FOR ANALYSIS. HAVE NOT HEARD FROM THEM TO THIS DATE. *TR
Source: NHTSA WEB SITE