KEYSTONE Complaints

I OWN A 2004 KEYSTONE RV TRAILER WITH ABOUT 18,000 MILES SINCE I PURCHASED IT THE RIGHT SIDE TIRES TRADES CAME OFF . WHEN I TRIED TO REPLACE THEM I WAS TOLD THEY ARE THE WRONG TYPE LT235/80/R16 (THEY ARE THE ORIGINAL FROM KEYSTONE) AND SHOULD BE A ST 235/80/R16 AND THAT IS WHY THEY FAILED PLUS ARE BELOW WT REQUIREMENT FOR MY TRAILER WT (THESE TIRES ARE ONLY SOLD BY KEYSTONE AND ARE MADE BY COOPER TO KEYSTONE SPECS )THE TIRES ARE TACOMA AND ARE OVERLOADED WHEN THE TRAILER IS LOADED FOR TRAVEL WITH IN IT,S MAX WT. *TR

TL*THE CONTACT OWNS A 2007 KEYSTONE LAREDO. THE VEHICLE HAS HERCULES MILE STAR (NA), SIZE ST225-75D15D TIRES. THE CONTACT NOTICED THAT THE SIDEWALLS ON ALL FOUR TIRES WERE CRACKED. THE MANUFACTURER STATED THAT THE TIRES WERE NOT ON RECALL, BUT ON A VOLUNTARY REPLACEMENT THAT EXPIRED IN NOVEMBER OF 2007. THEY ADVISED THE CONTACT TO FIND A DEALER IN THE STATE THAT WILL REPLACE THE TIRES. THE DOT NUMBER WAS UNKNOWN. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

WHILE DRIVING ON I26 W, " MISSION" TIRE BLOWUP ON OUR RV CAUSING AN EXPENSIVE DAMAGE TO OUT 5TH WHEEL. DO TO RELATIVELY LOW SPEED AND WHERE IT HAPPENED THERE WAS NO SERIOUS ACCIDENT OR INJURIES. THE TIRES ON THE RV ARE PROPERLY INFLATED AND NEW WITH ONLY 2500 ON THEM. *TR

ON NOVEMBER 25, 2007 I WAS CLOSING UP MY KEYSTONE COURGAR TRAVEL TRAILER AFTER HAVING USED IT FOR 4 DAYS. AFTER I SLID IN THE TWO SIDEOUTS ON THE TRAILER I BEGAN TO SMELL RUBBER BURNING AND I BEGAN SEARCHING TO SEE WHAT WAS HAPPENING. I FOUND FLAMES INSIDE AND OUTSIDE THE TRAILER AT THE AFT END OF WHERE THE LIVING ROOM/DINING ROOM SIDEOUT MATED TO THE TRAILER. I REOPENED THE TRAILER, GRABBED THE FIRE EXTINGUISHER, SLIDE THE SIDEOUTS OUT AWAY TO GET TO THE FLAMES AND EXTINGUISH THEM. IF I HAD NOT NOTICED IT AS SOON AS I DID I COULD HAVE BEEN DRIVING DOWN THE ROAD FANNING THE FLAMES AND CREATING A SERIOUS HAZARD TO OTHERS NOT TO MENTION MY WIFE AND MYSELF. IT APPEARS TO HAVE BEEN CAUSED BY AN ELECTRICAL PROBLEM BUT THAT IS UNDETERMINED AT THIS TIME. *TR

HAD A FLAT ON A MISSION ST235/80 R16. TOOK TO HAVE FIXED AND REPAIRMAN SAID THE TIRE WAS FIXING TO SEPARATE. HE SHOWED ME THE BULGE IN THE TIRE. TIRES ARE ON 2007 MONTANA(KEYSTONE) 5TH WHEEL WITH 12,000 MILES. GUESS WE ARE LUCKY WE HAVE NOT HAD A MAJOR PROBLEM. CALLED TIRE CO OUT OF CALIFORNIA AND THEY SENT US 5 NEW MILESTAR TIRES (MADE IN CHINA) AND I AM AFRAID THE SAME THING WILL HAPPEN TO THEM. *TR

FRAME BUCKLED ON 2002 KEYSTONE HORNET 255R FIFTH WHEEL IN THE CENTER ON BOTH SIDES. *TR

TL*THE CONTACT OWNS A 2007 KEYSTONE CHALLENGER 29RKP. THE TIRES 4 OUT OF 5 WOULD NOT HOLD 80 PSI. THE CONTACT PLACED 80 PSI IN THE TIRES AND THE FOLLOWING DAY, THEY WOULD HAVE 40 PSI. HE WOULD REPEATEDLY HAVE TO REPLACE THE STEMS DUE TO THE FAILURE. CURRENTLY, FOUR STEMS HAVE BEEN REPLACED. NHTSA CAMPAIGN ID NUMBER 07V286000 (WHEELS) WAS REFERENCED; HOWEVER, THE MANUFACTURER WOULD NOT STATE IF THE FAILURE WAS DUE TO THE RECALL. WITHIN SIX MONTHS, FOUR OUT OF FIVE WHEELS FAILED TO MAINTAIN 80 PSI. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 200. THE TIRE INFORMATION WAS UNAVAILABLE. NO OTHER VEHICLE INFORMATION WAS APPLICABLE. *UPDATED 12/12/2007 *BF UPDATED

TL*THE CONTACT OWNS A 2007 KEYSTONE SPRINTER. THE VEHICLE HAS MILESTAR M633, SIZE ST225/75D15D TIRES (NA). UPON INSPECTION OF THE TIRES, THE CONTACT NOTICED THAT TWO TIRES WERE CRACKED ACROSS THE TREAD. THE THIRD TIRE WAS NOT CRACKED, BUT THE TREAD BEGAN TO SEPARATE FROM THE TIRE. THE CONTACT COULD NOT REMEMBER WHICH TIRE HAD WHAT FAILURE. THE VEHICLE WAS DRIVEN 200 MILES AT 65 MPH BEFORE HE NOTICED THE FAILURE. THE ROAD CONDITIONS WERE NORMAL. THE TIRES WERE REPLACED. THE TIRE FAILURE MILEAGE WAS 2,500. NO OTHER VEHICLE INFORMATION WAS AVAILABLE. UPDATED 01/02/08.*LJ

I HAVE A BRAND NEW MONTANA 332-PHT 5TH WHEEL RV CAMPER. YOU CAN'T OPEN THE EMERGENCY WINDOW BECAUSE THE LEVER HITS THE BACK OF THE SOFA. THE SOFA IS BOLTED DOWN AND CAN'T BE MOVED. I CONTACTED KEYSTONE, WHO MAKES THE MONTANA. THEY TOLD ME THAT BECAUSE IT IS A CHILDS ROOM I SHOULD TEACH MY KIDS HOW TO LOWER THE SOFA TO GET OUT. TO EXPECT A YOUNG CHILD TO DO THIS IN A FIRE IS CRAZY. THERE ARE 3 BUNK BEDS IN THE SAME ROOM THAT MOST OF THE TIME THE KIDS SLEEP ON SO EVEN AT NIGHT THE SOFA WOULD BE COSED. TO FIX THIS ALL THEY NEED TO DO IS SHORTEN THE HANDLE 2 INCHES OR MAKE A HANDLE THAT TURNS UPWARD GIVING MORE ROOM TO CLEAR SOFA. *TR

SPARE TIRE ON OUR TRAVEL TRAILER HAS NEVER BEEN USED. MY HUSBAND WAS WORKING OUTSIDE AND HEARD A LARGE BOOM. THE SPARE TIRE ON THE SPARE TIRE HOLDER OF THE CAMPER HAD EXPLODED LEAVING A LARGE HOLE IN THE TIRE. WE ARE NOW VERY CONCERNED ABOUT THE TIRES ON THE TRAILER. IF THEY EXPLODE WHILE WE ARE IN ROUTE TO A CAMPGROUND IT COULD CAUSE SERIOUS DAMAGE TO OUR TRAILER AND POSSIBLE CAUSE AN ACCIDENT. YOUR COMPLAINT INFORMATION SITE DOES NOT LIST THE TIRE ON OUR CAMPER. IT IS A MISSION TIRE ST 205 75 R 15 DOT 4YB3 TC108 MHO 402-07. *JB