KEYSTONE Complaints

TL*THE CONTACT OWNS A 2006 KEYSTONE MOUNTAINEER. THE VEHICLE HAS MISSION TIRES (NA). THE INSIDES OF BOTH REAR TIRES WERE COMPLETELY WORN. THE VEHICLE IS CURRENTLY AT THE DEALER, BUT THEY ARE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS DUE TO THE AXLE BECAUSE HE NOTICED GREASE LEAKING FROM THE LUG NUTS. THE TIRE SIZE AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 10,000. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

TL*THE CONTACT OWNS A 2004 KEYSTONE OUTBACK RV. THE TIRE BRAND IS DURO, HWA-FONG RUBBER INDUSTRIAL COMPANY LTD IS THE MANUFACTURER. THE TIRE SIZE WAS T115/70D15. 25RSS IS THE MODEL NUMBER. THE RV DOESN'T HAVE A MOTOR. THE CONTACT OBSERVED THAT THE TREAD IS SEPARATING ON ALL 4 OF HIS TIRES, THE FRONT PASSENGER AND DRIVER AND THE REAR DRIVER AND PASSENGER TIRES. THE ESTIMATED COST TO REPLACE THEM IS $300 PER TIRE. THESE ARE THE ORIGINAL TIRES WHEN THE RV WAS PURCHASED. THE DEALER ADVISED THE OWNER TO SPEAK WITH THE TIRE MANUFACTURER. THE MANUFACTURER ADVISED HIM TO EMAIL PHOTOS OF THE TIRES AND THEY WOULD COMPENSATE HIM FOR HALF OF THE COST. THE CONTACT WANTS THE MANUFACTURER TO REIMBURSE HIM FOR 4 NEW TIRES, INCLUDING THE SPARE. THE CURRENT APPROXIMATE TIRE MILEAGE WAS 850 AND THE FAILURE MILEAGE WAS 450. UPDATED 10.09.07. *JB

MY WIFE AND I PURCHASED A NEW 2003 COUGAR 5TH WHEEL MANUFACTURED BY KEYSTONE. TWO MONTHS PAST THE 1-YEAR MANUFACTURER WARRANTY, WE EXPERIENCED TWO TIRE BLOWOUTS ON THE PASSENGER SIDE. SINCE THE WARRANTY HAD EXPIRED ON THE TIRES, WE REPLACED THEM ALL WITH NEW 10-PLY TIRES. AFTER LESS THAN 1,000 MILES, WE EXPERIENCED ANOTHER BLOWOUT ON THE SAME SIDE RESULTING IN EXTENSIVE DAMAGE TO THE TRAILER SIDING. IN AUGUST 2007 BEFORE TAKING A TRIP, I NOTICED THAT ONE OF THE NEW 10-PLY TIRES HAD A BUBBLE IN THE SIDE WALL. I REPLACED THE TIRE. ON THE WAY HOME, AFTER TRAVELING LESS THAN 500 MILES, WE EXPERIENCED ANOTHER BLOWOUT ON THE PASSENGER SIDE CAUSING MORE DAMAGE TO THE EXTERIOR. IN RESEARCHING THE WEB, WE FOUND NUMEROUS COMPLAINTS AND HAVE CONTACTED THE DEALER, KEYSTONE AND ALKO REGARDING AXLE PROBLEMS. ALL THREE HAVE DECLINED TO ADDRESS THE ISSUE. WE ARE RELUCTANT TO USE OUR 5TH WHEEL BECAUSE OF SAFETY CONCERNS. *TR

CARLISLE TIRE(225X75X15) ON MIDDLE AXLE ON KEYSTONE RAPTOR SEPARATED, LOOKED AS IF STEEL BELT HAD CUT INTO SIDEWALL AS A DEFECT. TIRE IMMEDIATELY SHREDDED AND DAMAGED THE RIM AND THE TIRES ON BOTH AXLES AROUND IT. ALSO DAMAGED AREA UNDER WHEEL AS WELL AS FENDER. CARLISLE WAS CONTACTED AND DENIED ANY WARRANTY AS TIRES WERE 2 YEARS OLD IN APRIL AND THIS HAPPENED IN JULY. THEY REFUSED TO ACCEPT ANY RESPONSIBILITY FOR HIGH FAILURE RATE OF RV TRAILER TIRES. *JB

1. MY 2007 TRAVEL TRAILER TIRE TREAD CAME OFF TIRE (UNDER 500 MILES) THEN TIRE BLEW CAUSING DANGER TO OTHERS AROUND AND SELF. 2. I MANAGED TO A SAFE STOP NO INJURIES THANKS TO A WARNING OF ANOTHER VEHICLE PASSING BY. 3. I CALLED FOR WARRANTY ON TIRES AND FOUND THEY ARE MADE IN CHINA. THEY ARE REPLACING THE TIRE BUT WARNED TO LOOK CLOSELY AT THE OTHER TIRES. THEY ARE TO SEND A REPLACEMENT ,BUT DO NOT NEED THE OLD ONE BACK. *JB UPDATED 12-12-07. *KB UPDATED*JB

2004 COUGAR 5TH WHEEL HAD TIRE SEPARATION. CUSTOMER STATES THAT THE TIRE SEPARATION HAS OCCURRED ON TWO OCCASIONS. CONTACT STATES HER HUSBAND COULD CONTROL THE VEHICLE WHEN IT HAPPENED WHILE HE WAS DRIVING. *KB THE SECOND TIRE FAILURE RESULTED IN DAMAGE TO THE UNDER CARRIAGE OF THE RV. ON BOTH TIRES, THE TREAD PULLED AWAY FROM THE TIRE WHICH CAUSED THEM TO BLOW OUT. *JB

MY WIFE WAS TRAVELING WESTBOUND ON I-70 THROUGH DENVER AT 55MPH, AND I WAS FOLLOWING BEHIND HER. ONE OF THE MILESTAR TRAILER TIRES - ST205/75D-14 STARTED SMOKING AND IMMEDIATELY EXPLODED. THESE TIRES ARE ON OUR 2007 KEYSTONE OUTBACK CAMPING TRAILER (21'). DOT 5YKC TCI 4906,DOT 5YKC TCI 3306, DOT 5YKC TCI 2906 *TR

TL*THE CONTACT OWNS A 2007 KEYSTONE LAREDO. THE VEHICLE HAS TIRE COMPANY INC. MILESTAR, SIZE FT225/75/D15 TIRES (NA). THE CONTACT NOTICED THAT THE TREAD BEGAN TO SEPARATE FROM THE PASSENGER SIDE REAR TIRE. THE VEHICLE HAD BEEN PARKED FOR THREE MONTHS BEFORE THE FAILURE WAS DISCOVERED. THE MANUFACTURER AGREED TO SEND FIVE NEW TIRES. THE TIRE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 8,000. NO OTHER VEHICLE INFORMATION WAS PROVIDED.

TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT INCLUDE THE BRACE PLATES THAT WERE NEEDED TO CONNECT TO THE CAPTURE PLATE OF THE SUPER GLIDER HITCH. AS A RESULT, THE TRAILER BECAME UNHITCHED WHILE IN MOTION AND CAUSED A CRASH. AN INSPECTION REVEALED THAT THE BOLTS THAT WERE REQUIRED FOR THE VEHICLE WERE NEVER PLACED ON THE TRAILER. THE MANUFACTURER STATED THAT THE DEALER SHOULD HAVE AUTOMATICALLY INSTALLED THIS KIT, BUT THEY DID NOT. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.

TL*THE CONTACT OWNS A 2005 KEYSTONE SPRINTER. THE VEHICLE HAS MISSION LOADMAX RADIAL (NA), SIZE ST 205/75/R15 TIRES. THE TIRES WERE MANUFACTURED IN TAIWAN. THE CONTACT STATED THAT THREE OF THE FOUR TIRES WERE DEFECTIVE. ONE OF THE TIRES BLEW OUT WHILE DRIVING. THE FAILURE CAUSED DAMAGE TO THE UNDERBELLY OF THE VEHICLE'S INSULATION. HE SENT THE TIRES BACK AND RECEIVED REPLACEMENTS. THE SECOND TIRE, WHICH WAS THE SPARE TIRE, SUSTAINED TREAD SEPARATION AND THE THIRD TIRE HAD A BUBBLE ON THE SIDEWALL. SINCE THE INITIAL FAILURE, HE REPLACED THE TIRES WITH THOSE FROM THE SAME MANUFACTURER, HOWEVER, FOR SAFETY PRECAUTIONS, HE HAS REPLACED THOSE TIRES WITH ONES FROM A DIFFERENT MANUFACTURER. THE TIRE AND VEHICLE FAILURE MILEAGES WERE 2,500 AND THE VEHICLE CURRENT MILEAGE WAS 5,000. NO OTHER VEHICLE INFORMATION WAS PROVIDED.