KEYSTONE Complaints

View complaints related to KEYSTONE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2003 KEYSTONE CHALLENGER
    - YUBA CITY, CA

    MY MISSION TIRE ON OUR 5TH WHEEL TRAILER (KEYSTONE) CAME APART. TIRE WENT UP THROUGH THE FLOOR OF THE TRAILER AND DAMAGED THE MAIN WIRING HARNESS. TIRE WAS REPLACED, REPAIR OF DAMAGED TRAILER HAS NOT BEEN STARTED. *JB

    Source: NHTSA WEB SITE
  • 2004 KEYSTONE COUGAR
    - WOODWAY, TX

    (3 MISSION TIRE FAILURES ON 04 KEYSTONE COUGAR RV)MAY 13, WEIGHED TRAILER AT 7660, AIR AT 60LBS, LEFT ON VACATION. BEFORE NOON TIRE EXPLODED. WAS FLAGGED OVER BY WITTNES WHO SAID TIRE WENT INTO A THOUSAND PIECES. ONLY TWO BEADS LEFT ON WHEEL.JULY 2, ON SHORT RUN OUT OF TOWN, TIRE AT 65LBS,BLEW BUT REMAINED ON WHEEL.SEPARATED FROM TREAD ALL AROUND.I HAVE THIS TIRE. I REMOVED REMAINING MISSION TIRES AND FOUND ONE SEPARATING ON INSIDE. I HAVE THIS TIRE.THREE OUT OF THE FOUR ON THE GROUND FAILED IN LESS THAN 8 THOUSAND MILES.THEY ARE MISSION LOAD MAX,ST 225/75R15. 2732503,2605, IS STAMPED ON SIDEWALLS

    Source: NHTSA WEB SITE
  • 2004 KEYSTONE COUGAR
    - BENNINGTON, VT

    DT: THE CONTACT STATED VEHICLE HAD TWO TIRE BLOW OUTS, DESTROYING THE TIRES AND DAMAGING VEHICLE. THE SIDEWALL BLEW OUT. NOTHING WAS LEFT EXCEPT THE RIM. THERE WAS LESS THAN 12,000 MILES ON BOTH TIRES LOCATED ON A BRAND NEW VEHICLE. THE WEATHER WAS SUNNY, AND THE ROAD CONDITIONS WERE NORMAL. DID NOT HIT ANYTHING WHILE TRAVELING AT 60-65 MPH. THE FIRST TIRE BLEW ON 7-1-05. IT WAS THE LEFT LEADING TIRE IN A DUAL AXLE TIRE. THE SECOND TIRE BLEW ON JULY 3, 05. IT WAS THE RIGHT TIRE IN A DUAL AXLE TIRE SETUP. THE RECOMMENDED PSI IS 65. THE CONTACT REGULARLY SERVICED THE TIRES, AND DID NOT NOTICE ANY VIBRATING OR ABNORMAL BULGING IN THE TIRES. HE DID NOT HAVE ANY LOW TIRE LIGHTS ON CAMPER. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 KEYSTONE COUGAR
    - HORSESHOE BEND, AR

    DT: WHILE INSPECTING THE TIRES THE CONSUMER NOTICED A BUBBLE IN THE RIGHT REAR TIRE. THE TIRE MANUFACTURER REPLACED THE TIRE FOR FREE. THE TIRE HAD ABOUT 500 MILES ON IT AT TIME OF THE BULGE. ANOTHER TIRE ON THE FRONT RIGHT SIDE WENT BAD, AND SHOWED TREAD SEPARATION. UPON INSPECTING THE TIRES, THE OWNER NOTICED A STEEL BELT COMING THROUGH THE TREAD. THIS TIRE HAS ABOUT 11000 MILES ON IT. THE VEHICLE AND TIRES WERE INSPECTED PERIODICALLY. THE TIRE MANUFACTURER IS MISSION. *AK MISSION TRAILER TIRES. *SC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1998 KEYSTONE SPRINTER
    - LA MARQUE, TX

    WHILE DRIVING 45 MPH ONE OF THE TIRE TREAD SEPARATED FROM THE TRAVEL TRAILER THEN BLEWOUT, 1998 KEYSTONE SPRINTER TRAVEL TRAILER. *NM CONSUMER HAD THREE INCIDENTS WITH THE TIRE TREADS SEPARATING. ALL THREE TIMES CONSUMER REPLACED THE TIRES WITH BRAND NEW TIRES AND INCIDENT STILL OCCURED WHEN IN USE.*SB

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2006 KEYSTONE CAMBRIDGE
    - LEHIGH, FL

    DT: A TRAILER CAUGHT ON FIRE ON THE BACK END OF THE AXLE. THE MANUFACTURER IS MONTONE . *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 KEYSTONE COUGAR
    - KEIZER, OR

    THE ELECTRIC GLIDE OUT MECHANISM WAS LOCATED ON THE OUTSIDE OF THE FRAME. THIS TAKES THE CLEARANCE FROM THE TIRES WHEN THE FIFTH WHEEL IS TURNING. THE TIRE RUBBED AGAINST THE MECHANISM AND CAUSED THEM TO WEAR PREMATURELY, WHICH COULD RESULT IN A BLOW OUT. ALSO, NO CHAINS CAN BE PUT ON TIRES BECAUSE THERE IS NO SPACE FOR THEM. CHAINS IS NEEDED AND REQUIRED BY LAW FOR DRIVING IN BAD WHETHER. THE GLIDE OUT MANUFACTURER REMOVED THE MECHANISM FROM THE OUTSIDE OF THE FIFTH-WHEEL AND PUT IT IN ON THE INSIDE, WHICH CORRECTED THE PROBLEM. THIS PROBLEM IS ON ALL FIFTH-WHEEL AND TRAILERS. *JB CONSUMER FEELS SHOULD BE RECALLED BECAUSED OF TIRES ON LEFT SIDE RUBBING ON SLIDEOUT SYSTEM PLACED ON OUTSIDE OF FRAME. *BF *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 KEYSTONE ZEPPELIN
    - CROWN POINT , IN

    PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB

    Source: CONSUMER LETTER
  • 2004 KEYSTONE ZEPPELIN
    - WOODBRIDGE, VA

    THE TIRES OF MY TRAVEL TRAILER RUB AGAINST THE TOP OF THE WHEEL WELL BECAUSE OF THE LACK OF ADEQUATE CLEARANCE. THIS IS A SYSTEMIC PROBLEM WITH THE EARLIER VERSIONS OF THIS TRAVEL TRAILER, THE KEYSTONE ZEPPELIN Z301. THERE IS ONLY ABOUT 1" OF CLEARANCE BETWEEN THE TIRE AND WHEEL WELL WHERE THERE SHOULD BE 3" TO 4". THE MANUFACTURER SEEMS TO BE AWARE OF THE PROBLEM BUT HAS MADE NO EFFORT TO NOTIFY THE OWNERS OF THE AFFECTED TRAILERS. THIS COULD BE CATASTROPHIC SHOULD THE RUBBING PUNCTURE A TIRE AT HIGH SPEED.

    Source: NHTSA WEB SITE
  • 2004 KEYSTONE COUGAR
    - HEWITT, TX

    THE OUTER TREAD OF THE RIGHT REAR TIRE CAME LOOSE FROM THE TIRE AND CAUSED DAMAGE TO THE WHEEL WELL AND OUTER SKIN OF THE TRAILER. *NM *JB

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE