2013 KIA FORTE Complaints

On [XXX] , my 2013 Kia Forte SX Koup caught fire while I was driving on the tollway. Kia failed to notify me that I was sold a Lemon Car, leading to this life-threatening incident. The steering wheel and gas pedal became unresponsive, and my brakes stiffened, making it extremely difficult to stop. I feared for my life and safety as I struggled to pull over. After parking, I smelled fumes and saw fire under the hood. I called 911, and emergency services arrived to extinguish the fire. As a result, I now have respiratory issues from inhaling fumes, migraines from hitting my head, and a pulled muscle from forcing the locked steering. I have been unable to seek medical care due to the financial burden of renting a car, which has cost me $1,083.74 so far, using funds intended for rent. I contacted Kia on October 9th, 2024, but they delayed their response until October 15th. Since then, they have continuously prolonged the process, now saying it will take over a month and a half. Kia also failed to notify me of a recall related to this issue, which I later discovered on my own. I am requesting immediate action from Kia, including reimbursement for my rental, vehicle replacement, and compensation for medical expenses. Kia's delays and lack of concern for my safety and well-being are unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Forte EX. The contact stated that while his daughter was driving 55 MPH, she noticed smoke emerging from the vehicle. The driver pulled over and called roadside assistance. All the warning lights illuminated. Upon arrival, roadside assistance informed the driver the engine had caught fire and had seized. It was unknown how the fire was extinguished. The contact stated that the failure was due to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, who informed him the engine needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was contacted, who started a claim. The manufacturer requested a photo of the engine but the contact stated that he did not have any photos. The failure mileage was approximately 118,150.

The contact owns a 2013 Kia Forte. The contact stated while driving 35 MPH, the vehicle unintendedly accelerated to 55-70 MPH. The contact stated that upon depressing the brake pedal slightly, the vehicle came to a complete stop. The ABS, traction control, and ECU warning lights were illuminated. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulic) and 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the residence, where the contact opened the hood and noticed an abnormal burning odor and smoke. The vehicle was taken to the dealer, where it was diagnosed that the battery had failed, and the HECU fuse box had melted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.

I purchased my 2013 Kia Forte EX5 used with 35,000 and now have 165,000 with normal wear n tear I've been mostly satisfied except with the head lights, tail and brake lights and the plate lights. Until reading here, I didn't make the connection that Yes, I have spent a lot of time and money on getting these replaced multiple times each year-seems every oil change there's been a bulb out. No melting of the socket just a blub blown. I go to Advance auto, and thankfully they are adept in swapping out the front lights but for all the rear I most have to get a mechanic

I recently discovered that my car has a could safety recalls, regarding the HECU possibly having a short, and a brittle brake switch stopper. I called my local Kia dealer - Cartown Kia in Nicholasville, KY - about this issue, and was informed that it might not potentially be fixed for upwards of 2 months (2 weeks of I show up with my car today). This is not going to be fixed in a timely manner, especially with the risk of my car catching fire, and the dealership not providing a loaner car.

8/24/22, 2/3/23, 10/23/23. 6/14/24 I began getting random illumination of an ICON of an engine. It would come on then off. When I called KIA, I was told if the light stayed on then get an appointment with Kia. The illumination rarely stayed on then I got a recall letter, so I got an appointment with Kia rather soon initially. I didn't get much information on the matter from the mechanic and that bothered me. I started leaving the car parked due to getting a run around from Kia. There were problems in slow starting the vehicle as well as light issues inside and outside the vehicle, so I got a new battery. There were some weird types of shakings or types of car seizures at times. During August 2022, Kia ran some software tests. Kia continued to service my vehicle and the prices got expensive. With all the tests and repairs the vehicle MIL returned then it failed to start and at times, it began having difficulty starting during 2023. I began contacting Kia and its manufacturer more often about the times my car was out and had to be tolled a few times during last year until the starter had to be replaced last year. The Kia dealer initially tried to scheduled appointment during the month of September, 2024 as the MIA and some other Haydraulic light came on and made it more difficult to even drive. I was told they were seriously busy when I called Kia. Then the next appointment when I called the dealer of Kia on 6/18/24 was set for 7/17/24 in VB, but I never got any calls or confirmation. I called numerous times. It was really frustrating even after I been contacting Kia and the manufactural numerous times without any returned calls. I got a similar recall on my Kia 2019, Cadenza during the end of May 2024. I hope I can get my 2013 back soon before this other car needs fixing or breaks down, too. Both of these vehicles were purchased new. I don't understand why it is taking so long to fix with a fuse. I had considered trying to sale as I need my vehicle(s).

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the vehicle stalled. The vehicle was able to be restarted and taken to a dealer. The dealer was not able to diagnose the vehicle; however, an unknown software update was performed, and it was confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000. Parts distribution disconnect.

The contact owns a 2013 Kia Forte. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I took my car into the dealership to be told there’s not yet a remedy for my cars it’s been 5months and now my cars stalling and the check engine light is flashing after I just had repairs done in April

The contact owned a 2013 Kia Forte. The contact stated that while at a complete stop at the traffic light, the check engine warning light was illuminated. The contact stated that after accelerating at 20 MPH from the complete stop, another vehicle crashed into the passenger's side of the vehicle, and the vehicle was pushed towards a residence. The contact stated that the brake pedal was depressed, but the vehicle failed to respond, causing the front end of the vehicle to crash into the residence. The air bags deployed. There was no injury sustained. A police report was filed. The vehicle was towed and totaled. The dealer was notified of the failure. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.