2013 KIA FORTE Complaints

The contact owned a 2013 Kia Forte. The contact stated while driving 10 mph, the vehicle loss motive power and stalled. The contact parked the vehicle and saw smoke entering the cabin of the vehicle through the vents. The contact exited the vehicle before the vehicle caught on fire. There was no injury sustained. The fire department extinguished the fire. A fire report was filed. A police report was not filed. The insurance company deemed the vehicle a total loss. The contact called local dealer and made them aware of the failure. The manufacturer was informed of the failure. The VIN was included in NHTSA Campaign Number: 20V750000 (Engine). The failure mileage was approximately 85,400.

I WAS IN A CAR ACCIDENT, PUSHED ON MY BRAKE THE CAR KEPT MOVING AND I HAD NO WARNING, MY CAR IS NOW TOTALED

MY 2013 KIA FORTE KOUP WAS PARKED AS I RAN INTO THE STORE, I CAME OUT TO MY CAR ON FIRE AND IT IS NOT REPAIRABLE. IT WAS ALL FROM BEHIND THE DASHBOARD THE ELECTRICAL I BELIEVE AS MY STEERING WHEEL AND EVERYTHING WAS ON FIRE. I HAVE A 10YR WARRANTY ON MY CAR, I RECEIVED AN URGENT RECALL A FEW DAYS AFTER MY CAR FIRE IN REGARDS TO POSSIBLE ENGINE COMPARTMENT FIRE AND SOMETHING ELSE. I CONTACTED THE DEALERSHIP WHO I PURCHASED MY CAR FROM BUT THEY SAID WE DO NOT DEAL WITH THAT YOU MUST CONTACT KIA CONSUMER ASSISTANCE SO I DID THE VERY NEXT DAY. I SPOKE WITH RYAN AND HE GAVE ME A CASE NUMBER STATED NOT TO WORRY THEY WILL GET ME IN A CAR AND HAVE MY CAR INSPECTED AND SEE WHAT THEY CAN DO FOR ME. I HEARD FROM HIM TWICE THEN NOTHING FOR TWO WEEKS THEIR SYSTEMS WERE DOWN, I HAVE CALLED AND EMAILED SO MANY TIMES WITH NO CALL BACK OR EMAIL BACK. I DEMANDED TO SPEAK WITH A SUPERVISOR BECAUSE 3 WEEKS AND NOTHING HAS BEEN DONE I DID NOT HAVE A REPLACEMENT CAR OR RENTAL AND MY RENTAL THROUGH MY INSURANCE COMPANY WOULD ONLY BE FOR 30 DAYS. THE MANAGER WAS JEFF STROUP WHO WAS NOT HELPFUL AND A LITTLE SHADY ALSO LAUGHED AT ME BECAUSE I WAS UPSET I HAD NO CAR NO ANSWERS NO RESULTS. HE SAID IT TAKES A WHILE TO HAVE VEHICLE INSPECTED AND THEN ANOTHER MONTH FOR THE RESULTS, BUT YET I AM AT THEIR MERCY BEING I HAVE NO CAR AND I HAVE A WARRANTY. HE WAS RUDE AND NOT HELPFUL AT ALL. HE ASKED ME TO SEND HIM THE BILL FOR THE RENTAL CAR I HAD TO PAY OUT OF POCKET, I DID AND HAVE NOT HEARD FROM HIM. I HAVE CALLED MANY TIMES AND THEY DO NOT GIVE YOU ANYONES DIRECT NUMBER OR EMAIL. IT IS ABOUT 2 MONTHS SINCE MY CAR FIRE AND NO PHONE CALLS NO INSPECTION OF MY CAR AND ABSOLUTELY NO HELP FROM KIA! I DO NOT UNDERSTAND HOW THEY GIVE HORRIBLE CUSTOMER SERVICE AND FAIL TO ASSIST SOMEONE WHO SPENT A LOT OF MONEY ON THEIR CAR AND HAS A WARRANTY. I CURRENTLY HAVE NO VEHICLE BUT A WARRANTY THAT DOES NOTHING

TOOK CAR TO GET WASHED. DROVE HOME EAST TO WEST. CAR IN MOTION SLOWED U.W. BAY DRIVE 40 MILES, 30, 20. CAR STATIONARY 1 HOUR OR MORE. POLICE JUMP. DIDN'T TURN

TL* THE CONTACT OWNS A 2013 KIA FORTE. THE CONTACT NOTICED HER CHECK ENGINE LIGHT WAS ILLUMINATED WHILE DRIVING AT 50 MPH, SHE STOPPED FOR FUEL AND THE CHECK ENGINE LIGHT WENT OFF. THE CONTACT STATED THE VEHICLE WOULD SPUTTER AND SHAKE WHILE THE VEHICLE WAS IN PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A MISFIRE SHORT IN THE WIRING. THE CONTACT STATED WHILE PARKED A BURNING ODOR WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE LOCAL DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

MY KIA WENT ON FIRE AND I WAS NEVER NOTIFIED BY KIA, I FOUND OUT FROM CARFAX AND SET UP APPOINTMENT TO HAVE THIS RECALL FIXED AND FOUND OUT THERE WAS 2 RECALLS. SET UP THE APPT FOR SATURDAY, WHILE MY CAR WAS PARKED AND OFF I RAN INTO THE STORE CAME OUT AND MY CAR WAS ON FIRE ALL OF THE DASHBOARD ALL BEHIND IT. MY CAR WAS TOTALED BY INSURANCE. 2 DAYS AFTER MY CAR GOES ON FIRE I AM SUDDENLY GETTING RED EMERGENCY RECALL NOTICES IN THE MAIL. DEALERSHIP WILL NOT SPEAK WITH ME, THE KIA CONSUMER ASSISTANCE GAVE ME A CASE NUMBER BUT HAS DONE NOTHING IN OVER 2 WEEKS. I STILL HAD MY 10YR WARRANTEE AND KIA SAID I WOULD SETTLE WITH YOUR INSURANCE YOU WILL GET MORE MONEY FROM THEM. THEY DO NOT RETURN CALLS OR EMAILS AND THEY DO NOT WANT TO TAKE RESPONSABILITY AT ALL.

I RECEIVED AN EMAIL FROM CARFAX NOTIFYING ME OF A RECALL FOR MY CAR PERTAINING TO A POSSIBLE FIRE, I CALLED DEALERSHIP TO SET UP APPOINTMENT AND FOUND OUT THERE WAS 2 RECALLS FOR MY CAR BUT NEVER ONCE RECEIVED ANY NOTIFICATION FROM KIA. MY APPOINTMENT WAS FOR THE COMING SATURDAY BUT ON WEDNESDAY AFTER I PARKED AND RAN INTO THE GROCERY STORE FOR LESS THAN 15MINS I CAME OUT TO A GENTLEMAN WHO ASKED IF THIS WAS MY CAR, WHEN I LOOKED AT IT I WAS CONFUSED BECAUSE ALL THE WINDOWS WERE BLACK AND SMOKE WAS COMING I BELIEVE FROM EITHER THE HOOD OR WINDOW, HE SAID YOUR CAR IS ON FIRE. BEFORE I KNEW WHAT WAS HAPPENING THERE WERE FIRE TRUCKS AND POLICE. MY ENTIRE INSIDE OF MY CAR BEHIND THE DASHBOARD AND ALL ELECTRICAL WIRES WERE BURNED THE ENTIRE DASHBOARD STEERING WHEEL RADIO EVERYTHING. MY CAR WAS DESTROYED, I CALLED MY INSURANCE COMPANY RIGHT AWAY AS THE POLICE ADVISED ME TOO AND LATER ON A FRIEND GAVE ME THE NUMBER TO THE KIA CONSUMER ASSISTANCE WHERE I NOTIFIED THEM.

LOUD TICKING OR KNOCKING SOUND COMING FROM ENGINE. SOUNDS EXACTLY THE SAME AS OTHER ENGINES THAT WERE REPLACED BECAUSE OF 'ROD KNOCK'. THIS SAME ENGINE WAS RECALLED ON MANY OTHER MODELS SO WHY NOT ON THE 2013 KIA FORTE?

SEVERAL RECALLS HAVE BEEN ISSUED FOR THE THETA II ENGINE. I OWN A 2013 KIA FORTE KOUP EX WHICH IS EQUIPPED WITH THE 2.0L MPI ENGINE. THE 2.4L ENGINE OF THE SAME TYPE WAS RECALLED JUST A FEW WEEKS AGO. THE ONLY DIFFERENCE BETWEEN THESE TWO ENGINES IS THE SIZE. THEY ARE NOT FUNDAMENTALLY DIFFERENT OTHER THAN A FEW TWEAKS TO ACCOUNT FOR THE EXTRA VOLUME. LIKELY THIS MEANS THE SAME MANUFACTURING PROCESSES WERE USED FOR BOTH ENGINES. IT WOULD BE INCREDIBLY INEFFICIENT TO CREATE NEW MANUFACTURING PROCESSES FOR EACH OF THESE ENGINES. THEREFORE, IF THERE WAS A MAJOR MANUFACTURING ERROR IN THE 2.4L PRODUCTION (SAY METAL SHAVINGS THAT BLOCK OIL ACCESS TO THE ROD BEARINGS CAUSING CRITICAL WEAR AND DAMAGE), THEN THAT ERROR PROBABLY OCCURRED IN THE 2.0L MANUFACTURING. I WANT TO KNOW WHY THE 2.0L MPI ENGINE HAS NOT BEEN RECALLED. THE 2.0L MPI ENGINE ON MY KIA FORTE KOUP EX HAS BEGUN TO KNOCK. BY THE SOUND, THE ROD BEARING HAS PROBABLY WORN THROUGH AND THE LIFE OF MY CAR AND MY OWN SAFETY ARE AT A HIGH RISK. I CANNOT AFFORD A NEW ENGINE OR A NEW CAR RIGHT NOW JUST BECAUSE KIA SCREWED UP. PLEASE LOOK INTO THIS ISSUE. JUST BECAUSE NOT AS MANY PEOPLE HAVE CARS WITH THE THETA II 2.0L MPI ENGINE DOESN'T MEAN OUR SAFETY AND OUR LIFE SAVINGS CAN BE THROWN OUT THE WINDOW.

WAS TOLD BY THE DEALER MY CAR IS NOT ON THE RECALL LIST FOR 20V750000, BUT WAS TOLD I NEED AN ENGINE REPLACEMENT DUE TO ROD BEARINGS AND PISTONS. VEHICLE MAKES KNOCKING NOISES. VEHICLE HAS BEEN WELL KEPT AND HAS ONLY 45,000 MILES ON IT. I WAS TOLD A NEW ENGINE WOULD COST $5,600. MY CAR IS ONLY WORTH $5,600. PLEASE ADD THIS VIN TO THE RECALL LIST, I CANNOT AFFORD A NEW ENGINE. AND THE ENGINE HAS THE SAME PROBLEMS AS THE OTHER THETA II ENGINES BEING RECALLED. I AM AFRAID IT WILL CATCH FIRE AS OTHERS HAVE, BUT I CANNOT AFFORD TO REPLACE IT