2014 KIA SOUL Complaints

My car only has 77398 miles and the entire car lost power while I was driving I had to safely coast into a parking space. The engine is making a knocking sound and the battery light and oil light came on. The car has had every oil change on time and documented since it left the dealership in 2014 with 150 miles. Every service has been performed on time as my mother who is a retired veteran of the airforce is the only owner. She gave me the car less than 3 weeks ago. I called my mechanic immediately after I brought the vehicle to a stop and he said this model is known for that and it means the engine is about to blow up. He advised me not to attempt to drive the car and now I am stranded 8 miles from where I live. I have read many forums about the engine problem. I believe a faulty engine is to blame for this incident. I read about kia extending the warranty on this but you are the only organization I know to contact.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to the dealer, who diagnosed failures with the catalytic converter and the intake manifold. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000.

on 11/11/2023: Engine failed/malfunctioned. Engine stalled while driving on the interstate. Traveling 75mph. I felt some sort of slight jolt, looked down at the dash and seen my check engine light blinking. There was not an exit nearby so I proceeded to pull over. As I pull over all lights had become illuminated but check engine light was not blinking anymore and I had first seen my headlights dim twice, next the radio went out, then headlights then my hazard lights and eventually everything turned off. This happened approximately around 10:00 pm and I had made it approximately 20 miles out of town. I felt it was too dangerous to step out of the vehicle. I called for a tow truck to bring my vehicle to the nearest kia and found a ride home myself. My safety was put at risk by being stalled on the side of the interstate with no power to even have the hazards on with high-speed vehicles passing by me. Kia of Fargo, ND inspected my vehicle and found no reason as to why my vehicle had stalled.What they did find was a historic code for my catalytic converter needing to be replaced, which I had brought up to them and they advised me to make an appointment. For approximately the past 2 years I have been bringing my vehicle in to the Kia of Fargo concerning the amount of oil my vehicle is going through between oil changes. Sometimes it seems like the amount of oil "burned" varies but sometimes I can’t even make it until my next oil change without having to add oil into the vehicle. I have had multiple oil consumption tests completed. Which some of them did come up excessive. From there, they recommended to have an overnight cleaning but I did not notice that this did any improvement. The last oil consumption test completed I was told over the phone that my vehicle did not quite hit the mark where warranty would be able to cover it. I was told that I lost about a quart of oil and then I asked how much you have to lose and they said over a quart... attachments wont load. email

2014 Kia Soul started having engine trouble in July this year (7/8/2023). It was consuming too much oil and we had to get frequent oil changes and refill oil between service visits because the oil was getting low after short periods of time. Engine ended up completely failing making the car inoperable in late August. Later found out this vehicle is part of a recall/settlement due to a faulty engine. Kia did not send us any recall notices or notify us of any potential problems regarding engine failure. Called Kia Customer Care on 11/22/23 about engine failure and to schedule engine replacement. A representative from Customer Care stated that our vehicle did not qualify for an engine replacement in accordance with settlement (re: Hyundai and Kia Engine Litigation II, No. 8:18-cv-02223-JLS-JDE) because a KSDS sensor recall (20V750000) was not completed on our vehicle. For the 2014 Kia Soul, there have been 5 recalls (15V123000, 17V608000, 19V120000, 20V750000, and 22V096000) According to NHTSA website, there is only 1 unrepaired recall for our vehicle (22V096). Kia Customer Care was dishonest about our vehicle's recall repair history to avoid having to replace a faulty engine.

The contact owns a 2014 Kia Soul. The contact stated that while driving at night at 45–50 MPH, the headlights became inoperable. There were no warning lights illuminated. The contact was able to pull over, and the headlights returned to operation but were flickering. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the connectors had melted and referred the contact to the dealer for assistance. The contact stated that the failure was related to NHTSA ID Number: 10170778 (Exterior Lighting). The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle stalled. The contact stated that the check engine warning was illuminated. The contact pulled over and was able to restart the vehicle however, the vehicle failed to exceed 20 MPH. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the catalytic converter needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The failure mileage was approximately 150,000.

My check engine light was going on and off and I was told that I need to replace my catalytic converter. I went on line to see if my car had a recall it did show other 2014 souls but mine was not part of the recall #19v101. I'm wondering why mine wasn't part of it. I also had my engine replaced by Kia and after researching this I read that a faulty engine could have caused the converter to go. I'm trying to find out why my car wasn't part of the recall and if possible can it be added to the recall Please check into this for me and let me know

The contact owns a 2014 Kia Soul. The contact stated that while driving at 10 MPH, the contact heard an abnormal noise and noticed that the vehicle was hesitant to accelerate. The check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was the catalytic converter and it needed to be replaced. The vehicle had not been repaired by the dealer. The manufacturer was made aware of the failure and suggested to get the vehicle diagnosed at the dealer. The failure mileage was approximately 85,000.

The contact owns a 2014 Kia Soul. The contact stated that while operating the vehicle, the check engine light, oil light, and battery light remained illuminated and blinked off and on. Also, a knocking and ticking sound was coming from the engine compartment along with a burning oil odor. Additionally, the vehicle would not exceed speeds over 60 MPH. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was later taken to the local service center which determined that the catalytic converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 23,000.

The contact owns a 2014 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle stalled; however, the contact was unable to restart the vehicle. The contact stated that after the vehicle was shifted into park, the vehicle failed to restart. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was towed to an independent mechanic and then towed to the dealer to be diagnosed. The contact was informed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 171,000.