2014 KIA SOUL Complaints

View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SOUL
    - Charlottesville, VA

    COMPONENT FAILURE: The engine, power train, and speed control systems failed due to the known Nu 2.0L GDI connecting rod bearing defect. SAFETY RISK: My [XXX] daughter was driving in heavy rush-hour traffic when the vehicle suddenly lost motive power and entered a 20 MPH "limp mode." This sudden deceleration created an immediate and severe risk of a rear-end collision, endangering my daughter and surrounding motorists. DEALER CONFIRMATION: The failure was officially confirmed by Flow Kia of Charlottesville (RO #XXX). On Dec 3, 2025, the dealer confirmed active DTC P1326 (KSDS) and documented failed cylinder compression (as low as 150 PSI; min spec is 178 PSI). The dealer issued a written diagnosis stating: "engine replacement is required." MANUFACTURER CONDUCT: Despite their own dealer's written diagnosis and the active P1326 safety code, Kia Corporate issued a bad-faith warranty denial. The dealer also unlawfully charged me $165 for the mandatory KSDS warranty diagnostics. SUMMARY: This is a textbook safety failure under NHTSA Investigation EA 21-003. Kia's refusal to replace the engine under the court-supervised Engine Litigation II settlement represents a systemic failure by the manufacturer to remedy a known safety hazard. 51-page evidence packet attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Kissimmee, FL

    Car had recall and new engine was put in April 2024. I’ve had the new engine for 25 months. It started doing the exact same thing as before when engine went out. No power, limp mode, engine violently shaking, rods knocking. Engine light came on. I parked it immediately and called dealership. They said it’s a refurbished engine not new so it does not have the full warranty. This new engine wasn’t new I just found that out this morning. Upon further research in Kia forums, these replacements blew up too. Like we all got the same engines that blew up. Can anything be done about this? This would be the 3rd engine in this Kia. It only had 30k miles on the new motor. Engines last longer than that. I’m now stuck as a travel nurse with finding another vehicle. This is just wrong. I missed work trying to find a car. Has there been any complaints about the replacement motors seizing up and blowing? Online searches show it happening to a lot of people with these Kia souls. Idk what your company does but everyone said to let you know. Idk how that helps but here it is. Can anything be done? My mechanic came by to look at it and said the motor is blown. It has an appointment at dealership for official diagnosis of blown motor.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Middletown, OH

    There is a rod knocking in the engine now. Car has always been properly maintained. There are no oil leaks or anything. The car now will not shift, loses power while going up hill, and is burning oil like crazy. Had the car looked at and was told the engine now needs to be replaced.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Kankakee, IL

    My car burns oil very fast. I am putting in more than 5 quarts of oil in between oil changes. I have replaced the flex pipe, the catalytic converter two times, and both the upstream and downstream oxygen sensors. The catalytic converter now needs to be replaced again after only 7 months after being installed. The car keeps getting P0420 codes. I found out this last converter was bad while on the highway going 70 mph up a hill. The speed suddenly decreased all the way down to 50 mph which put me in great danger of getting hit from behind at high speeds. It would not go any faster..

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Medaryville, IN

    I was driving down a major highway (I65, northbound, indiana) and my vehicle suddenly slowed down and wouldn't accelerate in the middle of traffic. The check engine light came on and was flashing, as well as many other lights on the dash. Thankfully I was able to pull over. I had to wait on the interstate for a tow truck with cars and semis flying past me. It was absolutely dangerous and Kia states they won't cover it because it wasn't dangerous. This is a known issue with this vehicle, and I did get the updated knock sensor when that recall came out. My engine completely stalled on a highway.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Reno, NV

    The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 22V096000 (AIR BAGS). The vehicle was taken for the oil change, and the contact was informed that the engine was consuming an excessive amount of engine oil. The oil level was extremely low. The contact was informed that the manifold was cleaned; however, the cause of the excessive oil consumption was not yet determined. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - Painesville, OH

    The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that while the vehicle was parked, the contact observed a leak underneath the engine compartment. The vehicle was taken to a dealer, where it was determined that the master seal was leaking and needed to be replaced. The vehicle was not repaired. The repairs were denied due to the failure not being covered under the recall. The vehicle was then taken to an independent mechanic, where it was diagnosed and it was determined that the master seal needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 90,140.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - TELFORD, PA

    Excessive Oil Consumption/Burning Catalytic Converter Clogging Check Engine Light/Misfires My engine has all of these issues. It has been determined as known KIA issues not driver/owner related. My car has 94,000 miles but none of what's going on is any cause other than KIA issues/problems. I work a full time job and have missed work due to car not being able to be driven at random times.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Humble, TX

    The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 55 MPH on the Interstate, the vehicle started shaking and there was a knocking sound coming from the engine with smoke and a burning oil odor. The engine, ABS, and traction control warning lights simultaneously illuminated. The vehicle was pulled over to the side of the road to cool down. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured engine pin, which caused the knocking sound. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The approximate failure mileage was 138,929.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - Bridgton, ME

    The contact’s wife owns a 2014 Kia Soul. The contact stated that on several occasions after refueling the vehicle, there was an abnormally strong gasoline odor inside the cabin of the vehicle and outside around the vehicle. The contact stated that while the vehicle was parked on several occasions, there was condensation under the gas tank. The vehicle was inspected, and there was corrosion underneath the vehicle on the gas tank, and the rear of the gas tank was separating. The replacement gas tank was purchased but the refurbished gas tank had the same corrosion on the gas tank. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE