2014 KIA SOUL Complaints

Engine seized. Wont rotate with breaker bar despite plugs and serpentine belt removed

Jeffrey Kia charged and claimed fix the engine recall and told me me that the engine was seizing but failed to let me know the dangers of an engine seizing which caused my accident after blinking engine wouldn’t allow me to go above 5mph.

My headlights flicker or shut off intermittently when driving at night. Sometimes it seems to be associated with using my turn signal. Sometimes it seems to be associated with going from dim to bright headlights. I took my car to the dealer who said that KIA has an extended warranty to cover this repair. But when the dealer's service department could not reproduce the situation in the shop, then said KIA would not pay for the repair. I contacted KIA consumer affairs and was given a case number (14989817). After two weeks I finally was contacted and the policy was repeated by KIA. I explained that the problem was intermittent but they would not do anything on their end because the dealer could not diagnose the issue in shop.

My catalytic converter failed and lead to no compression in cylinder 1 of the engine. I scanned the car on 3 different OBD scanners and I had P0420 and P0300 and P0301 codes. Also, the car has the symptoms of bad catalytic converter, which are 1) rattling sound from the exhaust 2)really hot air coming out of the exhaust 3)heat coming out from the center console inside the car, which is right above the catalytic converter 4) engine running rough and doesn't have power I checked on NHTSA website that the car has a recall on the catalytic converter as it says and I saw the flow chart of the procedure which says that if the car has P0420, check for P030X. If it has both codes, check engine compression and if it failed, replace catalytic converter and short block. So, I scheduled an appointment at Beyer KIA Falls Church, Virginia on Wednesday 8/24/2022 at 11AM. They took the car to check the recall, I mentioned that I have the symptoms of a bad catalytic converter and asked to do the recall and not to do anything else without getting back to me. I received a call after 2 hours from them saying that they updated the ECU logic and they don't see a P0420 code and they only see codes P0300 and P0301, they also said that they did a compression test for the engine and Cylinder 1 does not have compression in it. I told them that this means the catalytic converter went bad and it ruined cylinder 1 because it's in bank1 of the engine which is related to the catalytic converter. They said that there is nothing they can do and the car needs an engine. I have the flow chart of the procedures, what i'm trying to understand is how did they do a compression test without P0420 code? I think they found out the engine went bad because of the catalytic converter and they cleared the ECU to prevent replacing both the catalytic converter and the engine. I have proof of the P0420 code on my scanner which will be uploaded with the flow chart of the recall. Please I need help with this ASAP.

The car shut down in the middle of a highway while driving. My partner and I had to wheel the car aside. It then turn on 20 minutes later. The vehicle shakes and shifts. Kia stated they cannot fix issue because the car is out of warranty. We took it when the warranty came out in 2020 and we had to pay out of pocket for $2000 and now the issue is back and our lives are in jeopardy.

It's says the engine exhaust recall is not open on this vin but I recently had to replace my catalytic converter and the problem is still happening because of excessive heat to the converter.i would like to make sure this was fixed properly it's the same GDI engine that was in the recall. The car still runs but it's ruining stuff internally and want to make sure it doesn't cause fire and hurt my family.

The contact owns a 2014 Kia Soul. The contact stated she noticed that the driver’s side brake light bulb was inoperable. The bulb was replaced; however, the failure recurred several times. The vehicle was taken to the dealer to be diagnosed; however, no failure was found. The manufacturer was not contacted. The failure mileage was approximately 40,000.

Driver's side headlight flickering on and off at times. Inspected wiring and it looks like the harness socket is burning out. It looks like this is a common problem with this car and can prove to be a safety issue if your lights go out while driving

The contact owns a 2014 Kia Soul. The contact stated that while driving at 40 MPH, the vehicle lost motive power and stalled without warning. The vehicle was towed to the residence and then to her place of business where she discovered that her vehicle was included in NHTSA Campaign Number: 20V750000 (Engine). The contact called the dealer and was informed that the recall repair would not be honored due to a lack of proper maintenance. The contact disputed the claim and was referred to the manufacturer. The manufacturer agreed with the dealer and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.

On July 6, 2022 while in route to Virginia Beach with 4 of my younger siblings for a camping trip, my meticulously maintained 2014 SOUL suddenly lost power and the check engine light began flashing. Unsure what to do I pulled to the side of I-64 and called my father. He instructed me to drive to the nearest exit and call a tow truck, which I did. I had the SOUL towed to the nearest KIA dealership which was Williamsburg Chrysler - Jeep - Dodge - Kia. My parents in the meantime drove from nearly 3 hours away in two vehicles to leave one for us, while they drove back in the other. We drove back again today, July 11th, to pick my SOUL up and get a clearer explanation of what was precisely wrong. It was explained to us that the Knock Sensor Detection System related to a former recall had activated Diagnostic Trouble Code P1326 (as described in the KIA TSB 2002B for 2014-2016 MY Soul (PS) w/Nu 2.0L GDI). To the point, Service Advisor Canon Hughes told me a motor replacement was needed, yet KIA would not cover it because it failed a specific diagnostic test. Note this SOUL has been in our family since its beginning. It was originally owned by my grandmother who bought it new at a KIA dealership in Jacksonville, Florida. It then passed to me upon her death in 2018. I have since regularly serviced the SOUL and have kept a log of regular oil and filter changes. It has proved reliable until its recent sudden malfunction. Disappointed with the lack of concern shown by KIA through its representative dealer, we proceeded to drive the car home after Canon Hughes said it could be driven, which I did with my dad following behind. On the way home we stopped by another KIA dealership closer to home for a second opinion Safford KIA of Fredericksburg. We spoke with Service Director Tony Di Cino. Our disappointment with KIA only increased when Tony refused to perform a second diagnostic test with me agreeing to pay for it... ***See attachment for full account