2014 KIA SOUL Complaints

For about a year now our Kia Soul has been shutting off at random times. There is no warning or sound that indicates a problem with the engine. While driving the engine may just shut off at any time. I started recording the engine to capture this and the last time it happened I was traveling down a busy road with my family going 65MPH and it just shut off. I had to shift the car into neutral and restart the engine. Since then we have stopped driving it accept for short distances close to home because it's not safe.

The contact owns a 2014 Kia Soul. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Coolant) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The engine burns an excessive amount of oil; I have to replace the oil in the car every month. If I drive from Kansas City to Oklahoma City, by the time I get to Oklahoma city, I have to replace 3 quarts of oil. This has been an ongoing issue since I purchased the car.

I had went I. To Waukegan auto warehouse dealership and around Mar25-26 I went home in black 2014 Kia Soul and not even to months later my engine blown and they don’t wanna let me trade for something else that’s even in the same price and or let me have a curtsy car and I’m at the risk of losing my job if I can’t get back to driving around and it’s been ridiculous

The contact owns a 2014 Kia Soul. The contact stated that he had received an unknown recall notification. The contact took the vehicle to the dealer and four unstated recall repairs were performed. Upon return of the vehicle, the contact stated that the vehicle would stall and hesitate upon depression of the accelerator pedal without warning. The contact then took the vehicle to an independent mechanic where the oil pump, oil sender, and air compressor were all replaced. Days after the repair, the check engine light appeared on the instrument panel. The independent mechanic diagnosed the vehicle with engine failure. The mechanic then called the dealer and he was informed that the vehicle was under warranty. The vehicle was towed to the dealer where it remained in their possession for a week; the dealer then informed the contact that the manufacturer would not cover the repair under warranty. The contact was provided an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 MPH, there was an abnormal burning odor coming from the vehicle. The oil warning light was flashing on the instrument panel and then the check engine warning light illuminated. The vehicle was taken to the local mechanic, who diagnosed the failure with a catalytic converter and engine pressure. The catalytic converter was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

Soon after buying my car used in 4/2021, I took the car into a KIA dealership to have the check engine light evaluated and asked for the open recalls to be addressed also. They didn't check the codes before doing the recalls and said the recalls performed cleared the codes and the check engine light was no longer on. I then had my mechanic do a tune up of spark plugs and oil, lube and filter change. The car performed better but would randomly experience loss of power while on the highway or when accelerating from a stop as though it was chocking and ready to stall. The check engine light never came on during this time. I have had to keep a very close eye on the oil level this whole year and there has not been any signs of a leak . But I have had to add a quart or more of oil approximately every 500 miles plus have the regular oil and filter changes. Also installed a new PCV valve. I have put 11,500 miles on the vehicle in one year. Now one year later, I couldn't get the car to accelerate to highway speeds and yet no check engine light comes on. I took the car to another KIA dealer to have it diagnosed. The codes were showing misfires on multiple cylinders. And their diagnosis is that the catalytic converter and gaskets and O2 sensor need replaced plus the spark plugs need replaced because they are burnt. Also the fuel system needs serviced due to excessive carbon build up. I have researched the recalls on the 2014 Kia Soul and see that there is a NHTSA campaign:19V120000 that addresses this same issue but somehow my VIN is not included. I am not able to have these repairs made (nearly $4000) and this car is just an accident waiting to happen. Why is my VIN not included in this known issue that already has a recall associated with my make and model?

BEEN LEAKING OIL AND THE ENGINE SHUTTING DOWN AND NOT STARTING AFTER THIS. I GET MY OIL CHAGED EVERY 3,000 MILES AND I HAVE TO KEEP A CHECK ON THE OIL AND ADD OIL EVERY COUPLE WEEKS DUE TO THE OIL LEAK. I NOTICED THAT OTHERS OWNERS HAVE HAD THIS PROBLEM WITH THE SAME MAKE AND MODEL OF THERE KIA SOULS AND HAD TO HAVE THERE ENGIE REPLACED.

Vehicle's engine failed months after a recall was performed on it in October 2021 to "protect the engine from damage" while failing to reason why this was necessary. Upon my vehicle breaking down on April 1st, 2022, I had it taken to a repair shop that performed about $2,000 worth of work on the vehicle, not knowing that KIA had a known defect for code P1326 which was that the engine was defective and not that it was just a misfire as it is coded. My engine is similar to those of vehicles involved in class-actions and other NTHSA complaints around the same model year, THETA II engine, with similar problems with oil consumption issues and it failed at 99,800 miles. When I asked dealerships about the oil consumption earlier on in ownership, I was told it was when the oil was low, but not low enough to trigger a warning lamp. This is the same noise heard now when the engine runs. An increasing "ticking" as the engine increases in speed. The vehicle is available for inspection at KIA of Schaumburg who also advised me of the defects of this engine when they were able to receive it. Our safety was put at risk by the engine suddenly dropping speed abruptly without warning on busy roads and by inadequately warning of a defective engine. The problem has been reproduced successfully by both a KIA dealership and an independent shop, AAA of Skokie. It has been inspected by the manufacturer's representative. The warning lamps first appeared right after the vehicle lost power and went into "protection mode" and sharply dropped speed along a busy corridor. The vehicle failed a second time a day after receiving it from AAA Car Care Skokie from their initial work when turning onto a busy roadway, almost leading to a collision, with nowhere to immediately pull over. The vehicle's computer failed to immediately identify the misfiring until three separate turnovers and trips occurred.

Check engine light continually emits., code states there is a catalytic converter issue., tire sensor light continues to emit., car idles high and shakes continually. Oil disappears and low oil indicator does not work.