2014 KIA SOUL Complaints

The contact owned a 2014 Kia Soul. The contact stated that while driving at 70 mph, smoke started coming from the air vents then the vehicle was filled with smoke. The contact pulled over, exited the vehicle, and saw there was fire coming from under the hood. The fire department was able to extinguish the fire. The contact was unaware if there was a fire department report filed. No medical attention was received for the contact and his wife, who was a passenger. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and will have the vehicle towed to an unknown dealer for diagnosis. The failure mileage was approximately 105,230.

The contact owns a 2014 Kia Soul. The contact stated while driving up an incline at various speeds, the vehicle would stall upon depression of the accelerator without warning. The contact also stated that the check oil light would illuminate on the instrument panel soon after an oil change. The contact then received a notification for NHTSA Campaign Number: 20V750000 (Engine). The dealer was notified of the issue however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000. Parts distribution disconnect.

Had knock sensors replaced twice and engine is still knocking. Been noticing in the news and media that these cars are catching on fire and the knock sensors were designed to go into limp mode so it doesn’t catch on fire and I’m stuck with it and can’t drive it anymore because it’s in limp mode. The check engine light is flashing for the knock sensors p1326. I need help with getting Kia to get this fixed. It’s not safe to drive on the road.

The contact owns a 2014 Kia Soul. The contact stated that while her daughter was driving at an undisclosed speed, a burning odor was detected. The check engine warning light was illuminated. The vehicle was towed to the dealer and the dealer performed a recall repair for NHTSA Campaign Number: 20V750000 (Engine). After, receiving the vehicle back from the dealer the oil warning light illuminated. The dealer was made aware of the failure and an engine test was performed and diagnosed that there was sludge in the engine from not having regular oil changes. The contact was informed that the oil needed to be changed every 2,000 miles, instead of every 3,000 miles. The vehicle was not repaired since an appointment was not available until August 25, 2021. The manufacturer was not made aware of the failure. The failure mileage was 63,363.

The exhaust manifold failed and yes, it is available for inspection. My daughter's safety was put at risk after I was advised by Kia service center that I needed to replace the rocker cover and a fuel pump. My daughter experienced the burning smell of fuel and the vehicle would not accelerate and would not go above the speed limit of 20, when on an incline. I took my vehicle to Kia service center on July 14, 2021 following the instructions written on the NHTSA Recall # 20V750 notice I received from Kia and they advised me that I needed to replace the rocker cover and a fuel pump. I paid $405 for replacement parts and service, left the service center with the impression that the vehicle was repaired. My daughter drove the vehicle back and forth to work and everything was okay until July 22, 2021 one week and a day after the repair, the MIL illuminated. I took the vehicle back to the service center and I was then advised that I needed to replace the exhaust manifold and all four coils. I was also advised that the exhaust manifold is on national back order with no expected date. I was told to call Kia corporate and Kia corporate office has advised me that there is nothing they can do to assist me. The associate at the Kia service center said I could drive the vehicle but after a while it would cause other damage to the engine. I questioned the service center manager about why would they tell me that the repair they made on the 14th fixed the issue. He informed me that they had no way of knowing what the issue was until the MIL light came on. I informed him that it is an issue that there was no warning lamp to advise of the first two parts I paid for that they said was the issue. Kia would not afford towing to service center. Kia service center has confirmed that the problem with the vehicle now is the exhaust manifold. The vehicle/component have been inspected by Kia service center. First visit to Kia no warning lamps/messages, there was the burning smell of fuel.

The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 mph, the accelerator pedal was depressed however, the vehicle failed to exceed 40 mph. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and told the contact that the Vin was not under recall. The failure mileage was approximately 125,000.

The lights flicker on and off making it dangerous to drive. This is an ongoing problem and did not just happen one time

Banging in engine Consuming excessive amounts of oil Oil light flickering Check engine light on Loss of power Car shakes when idle Gas/ fuel odor Brought to mechanic, valves pistons replaced. Banging stopped other stated problems continue.

The contact owned a 2014 Kia Soul. The contact stated that while his daughter was driving the vehicle at an undisclosed speed, the vehicle experienced a loss of automotive power. Another driver notified her that there was smoke coming from the vehicle. After the vehicle was stopped, the driver saw flames coming from underneath the hood of the vehicle. The fire department was notified of the fire and arrived and extinguished the fire. The vehicle was towed away from the scene of the fire. A fire report was filed. The vehicle was destroyed. The cause of the fire was not yet determined. The contact mentioned that previous to the fire there were several cylinder misfires. The manufacturer and local dealer were not notified of the failure. The contact indicated that the original engine had been replaced in 2018. The failure mileage was 238,000.

My vehicle started driving really sluggish and slowing down from 55 to 35 when going up a hill. It felt like it wasn’t getting the gas to make it go. I looked it up and found this recall: 2014 Kia Soul; Manufacturer photo Vehicles Affected: Approximately 379,000 model-year 2012-16 Kia Soul hatchbacks equipped with 1.6-liter gas engines The Problem: High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine’s pistons as well as possible piston connecting rod failure. Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block, allowing engine oil to escape that may contact the exhaust, increasing the risk of a fire. however I was told that my vehicle is a 2.0 liter engine and it’s under the recall! Drove my vehicle home after the Kia dealer told me I needed a catalytic converter, then my engine light started blinking, called Kia of America corporate to ask them and confirm it wasn’t under recall and they had me get it to the dealer and now the dealer said I need an engine!!! I don’t even have 130,000 miles on the vehicle! Just seems too coincidental that my vehicle has the same issues as the 1.6 liter engine Kia Soul does! Kia is also saying I’m completely responsible for repairs!