2014 KIA SOUL Complaints

THE 2014 SOUL HAS LESS THAN 100K MILES ON IT, BUT WHEN MY DAUGHTER TRAVELED HOME, THANKSGIVING 2020, RIGHT AS SHE PULLED INTO OUR PARKING SPOT, BOTH THE CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. SHE HAD JUST HAD THE SOFTWARE UPDATE TO MOVE THE CAR INTO LIMP HOME MODE IF THERE WAS ENGINE PROBLEMS, AND SURE ENOUGH, WHEN SHE WENT TO DRIVE THE CAR THE NEXT MORNING, THE CAR WAS IN LIMP HOME MODE. TOOK IT TO THE NEAREST KIA DEALERSHIP WHERE THEY INDICATED THAT THERE WAS KNOCKING NOISES COMING FROM THE ENGINE WITH A CODE P1326 AND THAT THE ENGINE LONG BLOCK NEEDED TO BE REPLACED. IT IS COMPLETELY UNDRIVEABLE. I HAVE BEEN WAITING TO FIND OUT IF HER ENGINE IS ONE THAT IS BEING RECALLED BY KIA BUT IF IT IS NOT IT SHOULD BE.

HAVE BURNT 5 QUARTS OF OIL IN THE LAST 30 DAYS DURING NORMAL USE. OIL LIGHT HAS NEVER COME ON TO INDICATE LOW OIL

THE OIL WARNING LIGHT FLASHED ON AND OF MOSTLY AT INTERSECTIONS. WE TOOK IT IN FOR SERVICE. THERE WAS COOLANT/WATER IN THE OIL. ALSO, THEY SAID IT HAD EXTREMELY LOW OIL PRESSURE AT IDLE. THE REPAIR SHOP STATED THAT THERE WAS A POSSIBILITY THE CAR COULD CATCH ON FIRE AND ALSO THE POSSIBILITY OF ENGINE FAILURE.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN SHE HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED WHILE INSPECTING UNDER THE HOOD, SHE STATED THERE WAS NO OIL ON THE DIPSTICK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER UNIVERSITY KIA OF DURHAM (5105 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 842-5103) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,496.

THREE WEEKS AFTER I GOT A OIL CHANGE I HAD TO TAKE IT BACK TO THE DEALERSHIP SO THEY CAN PUT MORE OIL IN MY CAR AND ASSESS THE SITUATION. MY CAR WAS PUT ON THE MACHINE AND THE MECHANIC SAID ALL I NEEDED WAS OIL EVERYTHING LOOKS GOOD I GOT A PRINT OUT OF WHAT THEY LOOK AT AND EVERYTHING LOOK GOOD. A FEW MONTHS LATER I COULDN'T ACCELERATE WHEN I WAS DRIVING TO WORK IN MY LOW OIL INDICATOR APPEARED ON THE MESSAGE BOARD SO I TOOK IT TO KIA TO HAVE THEM TAKE ANOTHER LOOK AT IT THIS TIME THEY SAID I HAVE SLUDGE BUILDUP IN MY ENGINE AND THERE'S NOTHING THEY CAN DO AT THIS ABOUT THE THIRD TIME I TOOK HER TO KEEP AN ON A PREVIOUS TIMES THEY DID NOT TELL ME ANYTHING ABOUT ANY SLIDES OR ANYTHING WAS WRONG WITH MY ENGINE.

2014 KIA SOUL PLUS WITH 106,000 MILES. REGULAR SERVICE AND MAINTENANCE PROVIDED BY THE LOCAL KIA DEALER WITH NO PREVIOUS ISSUES AND ALL RECALLS ADDRESSED. I WAS DRIVING TO A JOB LOCATION AND WAS ABOUT 45 MILES FROM HOME GOING 70 MPH ON A FOUR LANE HIGHWAY. ENGINE STARTED CLICKING AND SHORTLY THEREAFTER THREW A ROD. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. I WAS TOWED THE 40+ MILES TO THE DEALER WITH EXCESS MILEAGE COSTS. DEALER HAS QUOTED ENGINE REPLACEMENT AT ~$7,000 WITH AN OPTION TO SELL TO THE DEALER AT A SALVAGE PRICE OF $350. I SUSPECT THE ROD BEARING ISSUE THAT MANY OTHER KIA SOUL OWNERS HAVE SUFFERED.

I HAVE HAD TO REPLACE MY CATALYTIC CONVERTER TWICE WITHIN THE LAST YEAR DUE TO ENGINE FAILURE WHICH IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. THE SECOND TIME THIS HAPPENED, I WAS DRIVING ON THE FREEWAY AND MY VEHICLE BEGAN TO LOSE POWER ON AN UPHILL PORTION OF A BRIDGE. THE VEHICLE THEN STALLED, FORCING ME TO PULL OVER ON A NARROW SHOULDER. AFTER BEING TOWED TO SAFETY BY THE CHP, I HAD THE VEHICLE TOWED TO MY MECHANIC WHO INFORMED ME THAT THE ENGINE IS BURNING HUGE AMOUNTS OF OIL WHICH IN TURN IS CAUSING THE CATALYTIC CONVERTER TO BECOME CLOGGED. MY MECHANIC INFORMED ME THAT I WOULD NEED TO REPLACE THE ENGINE TO SOLVE THE UNDERLYING PROBLEM, AS THERE IS CLEARLY ENGINE DAMAGE CAUSING THE EXHAUST TO CONTAIN LARGE AMOUNTS OF SOOT AND UNBURNED OIL. I HAVE MAINTAINED THIS VEHICLE FASTIDIOUSLY, AND THE VEHICLE HAS JUST UNDER 150,000 MILES ON THE ODOMETER.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT VARIOUS SPEEDS. THE CONTACT STATED SHE HAD TO WAIT APPROXIMATELY A MINUTE BEFORE REGAINING NORMAL FUNCTIONALITY. THE INSTRUMENT PANEL WOULD DISPLAY D FOR DRIVE FOR A MOMENT HOWEVER, THE DRIVE INDICATOR WOULD SUDDENLY DISAPPEAR AS THE VEHICLE STALLED. THE DRIVE DISPLAY WOULD RETURN ONCE THE VEHICLE REGAINED FUNCTION. THE CONTACT STATED THE VEHICLE MADE AN EXCESSIVE RATTLING OR BANGING SOUND WHEN STARTING THE VEHICLE. THE CONTACT STATED THAT OIL HAD TO BE ADDED TO THE VEHICLE APPROXIMATELY EVERY TWO WEEKS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPAIRED THE CATALYTIC CONVERTER TWICE. THE MECHANIC STATED THAT THE PRESSURE FROM ONE OF THE CYLINDERS WITHIN THE VEHICLE WAS CAUSING OIL TO LEAK INTERNALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

I WAS APPROXIMATELY DRIVING 65 MPH WHEN SUDDENLY THE MOTOR DEVELOPED A TICKING NOISE. THEN SUDDENLY TURNED INTO A KNOCKING/CLATTERING NOISE. MY OIL LIGHT ILLUMINATED AS WELL AS MY ENGINE LIGHT. I THEN PROCEEDED DOWN THE HIGH WAY TO THE NEXT EXIT TO PULL OFF AND CHECK MY OIL. BEFORE I MADE IT TO MY EXIT. THE MOTOR HAD LOSS OF POWER. WHEN I'D TRY TO ACCELERATE, IT WOULD BOG DOWN. RIGHT AS I WAS ABOUT TO TAKE A TURN ONTO MY EXIT THE MOTOR STOPPED AND DIED SO I COASTED AS FAR AS A COULD AND HAD TO PUSH IT OUT OF THE ROAD. WHEN I EXAMINED MY OIL IT WAS METALLIC. MY VEHICLE ONLY HAS 80,000 MILES ON IT. WITH ABOUT 1500 MILES ON MY OIL CHANGE.(5-20W FULL SYNTHETIC).

I WAS DRIVING WITH MY CHILD IN THE CAR OUT OF TOWN, WHEN THEY WHEELS LOCKED UP AND THE ENGINE MADE A HORRIBLE SOUND AND DIED. I HAD TO WALK TO A CAR RENTAL PLACE TO RENT. CAR. I HAD MY CAR TOWED TO A LOCAL REPAIR SHOP. I GOT HOME AND THE NEXT DAY THE MECHANIC CALLED AND SAID I WOULD NEED A NEW ENGINE THAT IT BLEW A HEAD GASKET VALVE. HE RECOMMENDED CONTACTING KIA AS THERE HAVE BEEN RECALLS ON THIS CAR FOR THIS PROBLEM. I IMMEDIATELY CONTACTED KIA AND THEY SAID THERE WAS A RECALL ON MY CAR AND THEY WOULD PAY TO HAVE IT TOWED TO A LOCAL KIA DEALERSHIP. IT IS STILL A GOOD TWO HOURS FROM WHERE I LIVE. BUT THEY ASSURED ME IF WOULD BE COVERED AS THE ISSUE IT WITH HEAD GASKETS. IT IS RECAL NUMBER 2002B. THE DEALERSHIP CONTACTED ME AND SAID IT ISN'T COVERED. I ASKED WHY AND THE SERVICE ADVISOR, JUSTIN STATED THE RECALL HAD NOTHING TO DO WITH IT. NO TOLD HIM WHAT KIA HEADQUARTERS TOLD ME. HE STATED HE WOULD PRINT OFF THE RECALL AND SPEAK WITH HIS MANAGER AND GET BACK WITH ME. THE CAR HAS 124,000 MILES ON IT. I HAVE DONE STRICK MAINTENANCE. AS A MATTER OF FACT I JUST HAD THE OIL CHANGED. MY BIGGEST CONCERN IS THE SAFETY OF MYSELF AND MY DAUGHTER WHEN THE WHEELS LOCKED UP. HAD I NEED ON THE INTERSTATE I DON'T KNOW HOW WE WOULD HAVE AVOIDED AN ACCIDENT. LUCKILY I HAD TAKEN BACK ROADS HOME AND WAS ENTERING A SMALL TOWN OF WINDER AND WAS ONLY DOING 25 MILES AN HOUR AT THE TIME. NO WARNING LIGHTS WERE ON AT ALL. AFTER THE ENGINE FAILED THE OIL PAN LIGHT CAME ON AND WAS INTERMITTENTLY GOING ON AND OFF.