2014 KIA SOUL Complaints

View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SOUL
    - GRAND PRAIRIE, TX

    DECEMBER 2020 WHILE DRIVING ON THE FREEWAY MY 2014 KIA SOUL STARTED STALLING AND THREATENING TO LOSE POWER, AND THEN, WITHOUT WARNING THE ENGINE LIGHT APPEARED. MY CAR JERKED AND THREATENED TO TURN OFF-ACCELERATION WAS DECREASED-IT WAS VERY ALARMING AND VERY SUDDEN. THE ENGINE LIGHT STAYED ON FOR A FEW SECONDS THEN IT STARTED FLASHING OFF AND ON. I TOOK MY SOUL TO A NEARBY MECHANIC AND WAS INFORMED THAT I NEEDED MOTOR. IN SEPTEMBER 2020 THE SAME THING HAPPENED, MY KIA SOUL STARTED STALLING AND JERKING, ENGINE LIGHT CAME ON, I HAD DECREASED ACCELERATION-STARTED LOSING POWER. I WAS CLOSE TO A KIA DEALERSHIP SERVICE CENTER, AT THAT TIME, AND KIA DIAGNOSED MY KIA SOUL-AND PER THE INVOICE THERE WAS A 'CYLINDER 3 MISFIRE DETECTED. CYLINDER 3 COIL HAS OPEN CIRCUIT'. I PAID $500.00+ IN REPAIRS. THREE MONTHS LATER DECEMBER 2020-SAME SYMPTOMS BUT WORSE, AND NOW THERE IS A MUCH LARGER PROBLEM. I REACHED OUT TO THE KIA DEALERSHIP WHO PERFORMED THE REPAIR IN SEPTEMBER 2020, AND INFORMED THEM OF THE PROBLEM, AND SHARED WHAT THE MECHANIC INFORMED ME OF, AND WAS TOLD TO BRING IT IN FOR A DIAGNOSIS WHICH WOULD COST APPROXIMATELY $200.00, SO THAT THE KIA SERVICE CENTER COULD DETERMINE WHETHER OR NOT MY SOUL NEEDED A MOTOR. I'M SORRY, BUT I JUST PAID $500.00+ FOR REPAIRS IN SEPTEMBER 2020, AND I HAD TO PAY $79.00+, TO THE MECHANIC WHO DIAGNOSED MY SOUL, I DID NOT, AND STILL DO NOT, HAVE $200.00 EXTRA DOLLARS FOR KIA TO RUN A DIAGNOSTIC AND GIVE ME THE SAME DIAGNOSIS. NOR DID I, OR DO I HAVE, THE EXTRA MONEY TO TOW MY SOUL TO KIA. I HAD ONE TOW, AND I MADE THE DECISION TO HAVE MY KIA SOUL TOWED TO MY RESIDENCE WHERE SHE SITS TODAY. SADLY IN THE COLD WEATHER, AND DURING A PANDEMIC, I HAVE TO SEEK A RIDE OR TAKE THE BUS TO AND FROM WORK, AND THE GROCERS ETC.. THIS IS NOT GOOD FOR ME OR MY FAMILY AT THIS TIME.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - SAN BERNARDINO, CA

    WHILE DRIVING DOWN THE HIGHWAY THE CAR TURNED OFF. I WAS GOING AROUND 70 MPH AND NOTICED WHEN THE LIGHTS ON THE DASH AND RADIO WENT OUT. I HAD TO RESTART THE CAR WHILE STILL DRIVING TO GET IT GOING AGAIN. THIS HAPPENED AGAIN ABOUT 4 DAYS AFTER WHILE THE CAR WAS STATIONARY AND RUNNING, AGAIN THE LIGHTS WENT OUT AND THE CAR HAD TO BE STARTED AGAIN.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - WEST UNION, SC

    TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATED WHILE DRIVING. THE CONTACT NOTICED THAT THE HEADLIGHTS CONNECTOR MELTED. THE VEHICLE WAS TAKEN TO KIA OF ANDERSON, 5281 US-76, PENDLETON, SC 29670, AND WAS DIAGNOSED THAT THE HEADLIGHTS CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO MENTION THAT THE HIGHT AND LOW BEAM WOULD INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THEY CONSTANTLY HAD TO REPLACED THE BULB. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - RICEVILLE, TN

    I WAS DRIVING MY CAR WHEN I STARTED HEARING A TICKING NOISE, THE CAR STARTED SHAKING, AND ACTED LIKE IT DID NOT WANT TO ACCELERATE. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING. I HAD IT HAULED IT TO A KIA DEALERSHIP WHERE THEY TOLD ME THAT I WOULD HAVE TO HAVE THE MOTOR REPLACED DUE TO ROD DAMAGE.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - LEXINGTON, TX

    AT ACCELERATION SUDDENLY BOGGED OUT. TURNS OUT TO BE THE 02 SENSOR AND CATALYTIC CONVERTER OVER HEATED, BURNT OUT NEWLY REPLACED SPARK PLUGS. THIS IS THE SECOND SET OF O2 SENSORS REPLACED. MASTER MECHANIC SAYS ALL DUE OVER HEATING FROM EXHAUST.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - WINCHESTER, CA

    I WAS DRIVING MY 2014 KIA SOUL IN THE FREEWAY WHEN THE CAR STARTED TO SHAKE AND LACKED ON ACCELERATION AND DROPPED SPEED FROM 70 MPH TO 40 MPH, CHECK ENGINE LIGHT TURN ON SO I PULLED TO SIDE OF THE ROAD AND GOT THE CAR TOWED TO MY HOUSE. THE NEXT DAY I TOOK THE CAR TO THE DEALERSHIP AND FOUND THAT IT'S AN ENGINE ISSUE AND NEED TO BE REPLACE.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - CARROLLTON, GA

    AFTER HITTING A SNOW PILE LEFT FROM A SNOW PLOW I JUMPED THE SNOW PILE AND HIT A CONCRETE BARRIER GOING BETWEEN 65 AND 70 MPH AIR BAGS DIDNT DEPLOY. I HIT IT MOSTLY ON THE PASSENGER SIDE BUT NOTHING HAPPENED STILL. I DESTROYED THE BUMPER AND THE UNDERCARRIAGE PROTECTION IS CRACKED BUT NO AIR BAGS? ITS NOT THE FIRST TIME FROM WHAT I CAN SEE FROM THIS MODEL THAT A 2014 SOUL WITH AN ISSUE WITH AIR BAGS. MY DAUGHTER THANKFULLY HAS CONTROL OF HER HEAD FOR THE MOST PART AND KEPT IT FROM GETTING HIT AS WE SPUN OUT ON THE HIGHWAY. THANKFULLY MISSING ANY OTHER VEHICLES BUT THIS IS AN ISSUE KIA SHOULD BE LOOKING INTO.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - LEXINGTON, KY

    ONE DAY IT WAS FINE, DROVE TO LOUISVILLE KY FROM LEXINGTON KY AND NOTICED SPORADIC, WEIRD SHIFTING WHICH SEEMED VERY OFF, SHIFTING AT THE WRONG TIME I HAD GROWN ACCUSTOMED TO FOR THE PREVIOUS 6 YEARS ON THE WAY BACK HOME CAR WOULD NOT GO OVER 55-60 MPH AND TO TRY AND FORCE IT TO DOWNSHIFT ONLY MADE THE ENGINE REV EXTREMELY HIGH AND NOISY WITH NO FORWARD MOTION, CAR ACTED AS THOUGH IT WANTED TO JUST QUIT ALTOGETHER, AND FROM THAT POINT ON ITS BEEN BOGGING DOWN LIKE A GIANT SAT ON THE HOOD UPON PUSHING THE ACCELERATOR TO GET MORE SPEED, AND UPON BACKING OFF 9F THE ACCELERATOR PEDAL THE LOUD REVVING NOISE EASED UP AND CAR SEEMED TO RECOVER SOMEWHAT UNTIL THE NEXT ACCELERATION...THE CAR HAS HESITATED, ENGINE IDLE IS, FOR THE MOST PART, OK, BUT 55-60 IS AS FAST AS IT WILL GO UNLESS GOING DOWNHILL, THEN I CAN 65 MPH UNTIL THE NEXT TIME IT NEEDS TO GO UP AN INCLINE THEN IT SHOWS TO 40-45 WITH OBVIOUS STRESS TRYING TO MAINTAIN A CERTAIN SPEED.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - WINSTON SALEM, NC

    THERE IS A 1.6 LTR ENGINE IN THIS VEHICLE, 2014 KIA SOUL. I FIND THIS VEHICLE USING .5QT OF OIL BETWEEN 1000 AND 1500 MILES. IS THIS NORMAL? I AM NOT THE ONLY PERSON COMPLAINING ABOUT KIA ENGINES USING OIL. BY COMPARISON I ALSO HAVE A HYUNDAI 2008 HYUNDAI ACCENT WITH A 1.6LT ENGINE BOTH VEHICLES HAVE ABOUT THE SAME MILEAGE THE ACCENT DOESN'T USE ANY OIL IN 3000 MILES, WHAT GIVES? SEEMS LIKE AN AWFUL LOT OF OIL USAGE FOR A 1.6LTR.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - SEARCY, AR

    TRAVELING DOWN THE INTERSTATE AT 75 MPH...HAD CRUISE CONTROL ON AND STARTED TO HEAR A LOUD RATTLING NOISE THEN A POP RESULTING IN VEHICLE BECOMING IMMOBILIZED WITH OIL ALL OVER THE GROUND. VEHICLE TOWED HOME. ENGINE HAD THROW A ROD RESULTING IN HOLE IN THE ENGINE BLOCK AND DRAIN PAN - HAS 102,000 MILES WELL MAINTAINED

    Source: NHTSA WEB SITE