2014 KIA SOUL Complaints
View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SOUL- TEMPE, AZ
ENGINE FAILED DURING REGULAR DAILY DRIVING. SPUN ROD BEARING WAS THE DIAGNOSIS. ENGINE WAS LESS THAN 1 QUART LOW, NOT ENOUGH TO CAUSE ENGINE SEIZURE
Source: NHTSA WEB SITE -
2014 KIA SOUL- BEAVERDAM, UT
NOVEMBER 25TH ON MY WAY TO WORK I STARTED HEARING A RATTLE WHILE DRIVING ON HWY 30. ABOUT A MILE FROM MY HOUSE. THE NOISE DIDN'T SEAM TO BE PRESENT WHILE RPM WAS UNDER 3,000RPM SO I DECIDED TO BE CAUTIOUS OF RPM AND NOT PUSH MY CAR TOO MUCH THAT MORNING. AS I PULLED INTO THE PARKING LOT THE ENGINE STOPPED, AND THE OIL LIGHT FLICKERED. I STARTED THE CAR AND PARKED IT. AFTER WORK THE CAR STARTED FINE BUT AS I PULLED INTO THE ROAD I HEARD THE RATTLE AGAIN SO I WENT TO THE NEAREST PLACE I COULD TO BUY OIL. BEFORE CHECKING I PURCHASED A QUART AND FOUND OUT I HAD ENOUGH OIL IN THE CAR. THE RATTLE WAS STILL PRESENT SO I PURCHASED OIL, FILTER AND DECIDED NO HARM WOULD COME FROM REFRESHING THE OIL IN THE CAR. I KEPT MY RPM UNDER 3,000 ON MY WAY HOME AND EXPERIENCED SOME SUDDEN SPEED SHIFTS WHILE USING CRUISE CONTROL, BUT KEPT A SLOW AND STEADY PACE. AT THE TOP OF A HILL NEAR MY HOME THE ENGINE MADE SOME LOUDER NOISES AND STOPPED THAT IS THE FIRST TIME THE CHECK ENGINE LIGHT CAME ON. I BUMPED THE CAR INTO NEUTRAL AND COSTED INTO MY DRIVEWAY. I LATER TOWED MY CAR TO IT'S PARKING SPOT, NOT WANTING TO MAKE A POTENTIAL ISSUES WORSE. AFTER CONSULTING WITH A MECHANIC, HE. SUGGESTED AN OIL CHANGE MAY BE THE FIRST ACTION TO FIX THE ISSUES. I CHANGED THE OIL IN PLACE AND RECORDED MY ATTEMPTS TO START THE VEHICLE AFTER. MECHANIC CONSULTANT SAID THE FIRST ATTEMPT AFTER OIL CHANGE SOUNDED LIKE A KNOCK THAT HE DID NOT THINK WOULD BE A LONG TERM ISSUE. BUT THE SECOND ATTEMPT STARTED INTO A LOWER ROD KNOCK AND ADVISED TO NOT ATTEMPT TO START THE CAR AGAIN UNTIL IT'S IN A SHOP WITH PROPER DIAGNOSTIC EQUIPMENT.
Source: NHTSA WEB SITE -
2014 KIA SOUL- ARENZVILLE, IL
WHILE DRIVING AT 55MPH,WHITE SMOKE BEGAN POURING FROM REAR OF VEHICLE FROM UNDER CAR AND EXHAUST. ALL WARNING LIGHTS CAME ON WE GOT THE CAR TO THE SIDE OF THE HIGHWAY AND IT STALLED AND WOULD NOT RESTART, WAS TOLD BY LOCAL DEALER A NEW ENGINE WAS NEEDED. ALL OF THESE SYMPTOMS ARE COVERED UNDER THE RECALL AND SERVICE BULLETINS, PLEASE HELP THIS IS OUR ONLY VEHICLE AND WE CAN'T AFFORD THE NEW ENGINE THAT SHOULD BE COVERED, THANK YOU.
Source: NHTSA WEB SITE -
2014 KIA SOUL- UPPERCO, MD
TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO DRIVE OFF THERE WAS A KNOCKING SOUND COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SOUL- COMPTON, CA
MY CAR HAS BEEN BURNING OIL IN AN ABNORMAL RATE. IT BEGIN AT THE BEGINNING OF 2020. I ALWAYS TOOK MY CAR FOR RECOMMEND MAINTENANCE TO THE KIA OF CARSON IN CALIFORNIA. NOW ABOUT EVERY MONTH I HAVE TO TOP OFF THE OIL. AN ESTIMATE OF LESS THAN 600 MILES PER MONTH. SOMETIMES WHEN I AM AT A LIGHT THE CAR WILL SHAKE A BIT. ALSO IF I USE THE AC THE CAR WILL SHAKE A BIT AS WELL IT DID NOT DO THAT BEFORE. IF AM DRIVING I DON'T FEEL THAT SHAKES. THE FIRST TIME THAT I NOTICED SOMETHING WAS GOING ON I WAS AT STOP LIGHT AND MY CAR SHAKED AND FELT LIKE IT WAS GOING TO TURN OFF. AFTER THAT IT SHAKES IF AM TOO LONG AT A LIGHT BUT NOT TOO HARD.
Source: NHTSA WEB SITE -
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2014 KIA SOUL- ROSENBERG, TX
IN MAY 2019 I HAD A REPAIR DONE DUE TO A RECALL ON THE CATALYTIC CONVERTER IN OCTOBER 2020 BARELY 1 1/2 YEARS LATER THE CATALYTIC CONVERTER WENT OUT AGAIN. AS IT WAS OUT OF WARRANTY 1YR IT WASN'T COVERED. I HAD IT REPLACED AT MY COST A PART THAT SHOULD HAVE LASTED 10PLUS YEARS ONLY TO HAVE MY CAR STALL AS I WAS DRIVING TO WORK NOT EVEN A MONTH LATER. I HAD IT TOWED DIRECTLY TO KIA DEALERSHIP WHERE IT IS STILL CURRENTLY. THEY SAID THE ENGINE IS BAD AND NEEDS TO BE REPLACED. KIA STATES THAT GOOD WILL DOESN'T EXTEND THE ENGINE REPLACEMENT DUE TO THE FACT THAT THE CATALYTIC CONVERTER WAS OUT OF WARRANTY. THIS VEHICLE STOPPED IN THE MIDDLE OF THE HIGHWAY WITH LIGHTS FLASHING AND A RUMBLING OF THE CAR; THANKFULLY I WAS ABLE TO RESTART IT AND MOVE OVER SO THAT WE WEREN'T HIT AS MY DAUGHTER WAS IN THE VEHICLE WITH ME. I HAVE HAD TO CHANGE COILS, SPARK PLUGS HAVE MULTIPLE CANS OF OIL AVAILABLE AS IT BURNED THROUGH OIL IN BETWEEN OIL CHANGES AS THOUGH THERE WAS A LEAK. NO LIGHT EVER INDICATED THAT IT WAS LOW WE JUST HAD TO CONTINUOUSLY CHECK IT FOR OIL AND IT WOULD USUALLY BE MORE THAN 1 QUART LOW. THESE PROBLEMS ALL STARED AFTER THE SUPPOSED FIX IN MAY 2019. THIS VEHICLE IS A SAFETY HAZARD AND SHOULD BE RECALLED COMPLETELY.
Source: NHTSA WEB SITE -
2014 KIA SOUL- VOLGA, SD
WHEN USING A TURN SIGNAL WITH THE HEADLIGHTS ON, ONCE THE TURN SIGNAL RELEASES, THE HEADLIGHTS WILL FLICKER AND OFTEN GO OUT COMPLETELY. THIS HAPPENS IN TOWN, AND AT HIGHWAY SPEEDS. IT IS DANGEROUS AT NIGHT, WHEN THE HEADLIGHTS ARE NECESSARY.
Source: NHTSA WEB SITE -
2014 KIA SOUL- DAVIS, IL
INTERMITTENT LOSS OF BRAKES (NO PRESSURE, STRAIGHT TO THE FLOOR, PUMPING DOES NOT HELP), EXTREMELY DIFFICULT TO REPLICATE ON COMMAND. AFTER LOSS OF BRAKES IN A PARKING LOT, THEN AT AN INTERSECTION, REPLACED ALL ROTORS/PADS, MASTER CYLINDER AND NO LEAKS OR OTHER WARNING SIGNS. GIVEN ISSUE WITH REPLICATION, NEVER RECEIVED A DIAGNOSTIC CODE AFTER 4 WEEKS OF TRYING. REPLACED ABS SYSTEM, AS ONLY OPTION LEFT TO FIX A BRAKING ISSUE, AND ISSUE APPEARS TO BE RESOLVED. KIA HAS HAD PROBLEMS WITH ABS MODULES BUT ONLY RECALLED FOR CERTAIN VEHICLES WITH FIRE HAZARD. SPENT THOUSANDS OF DOLLARS TRYING TO RESOLVE THIS ISSUE AND COULD NOT DRIVE DUE TO SAFETY HAZARD FOR OVER 1 MONTH WHILE TRYING TO FIGURE OUT THE PROBLEM.
Source: NHTSA WEB SITE -
2014 KIA SOUL- FAYETTEVILLE, NC
AFTER REACHING THE 80000 MILE MARK I NOTICED A SLIGHT VIBRATION IN THE CAR THAT VARIED WITH THE SPEED OF THE VEHICLE. I EVENTUALLY HAD THE TIRES REPLACED AND BALANCED BUT THE VIBRATION DIDN'T GO AWAY. AFTER ELEVATING THE CAR ON IT'S JACK STAND I HAND TURNED THE REAR WHEELS AND LOOKED CAREFULLY. I NOTICED THERE WAS A SLIGHT WOBBLE. I REPLACED BOTH REAR WHEEL HUBS AND THE PROBLEM WAS RESOLVED. THE FACT THE HUBS DIDN'T EVEN LAST UNTIL 100K MILES WAS BOTHERSOME THOUGH. ESPECIALLY CONSIDERED ALMOST ALL THE MILEAGE WAS FROM HIGHWAY TRAVEL.
Source: NHTSA WEB SITE -
2014 KIA SOUL- FAYETTEVILLE, NC
THE HEADLIGHTS OF MY 2014 KIA SOUL HAVE BEEN FLICKERING ON AND OFF WHILE DRIVING OR STATIONARY. THIS HAS BEEN GOING ON FOR A FEW YEARS NOW. IT HAS BEEN TAKEN INTO A DEALERSHIP BUT AFTER BEING CHARGED THE 80$ DIAGNOSTIC FEE, I WAS TOLD THE ISSUE IS DUE TO A DEFECTIVE NEGATIVE BATTERING TERMINAL CONNECTOR. THE ISSUE IS STILL ONGOING EVEN AFTER REPLACING THE NEGATVE BATTERY TERMINAL. THIS IS THE MOST COMMON COMPLAINT WITH THIS MANUFACTURER. WHEN IS KIA GOING TO ACKNOWLEDGE THE ISSUE AND DO A RECALL?
Source: NHTSA WEB SITE