2014 KIA SOUL Complaints

DRIVING ON THE HIGHWAY, SMOKE STARTED COMING FROM UNDER THE HOOD, STOPPED ON THE SHOULDER AND PAINT WAS BLISTERING ON THE HOOD END ENGINE JUST BURST INTO FLAMES, FLAMES WERE COMING OUT OF THE DASH, IN MINUTES ENTIRE CAR WAS BURNED

BOUGHT 2014 KIA SOUL ON 6/16/20 AT 106K MILES FROM HYUNDAI DEALER. DID NOT DRIVE FROM 8/8/20 TO 8/16/20-CAR WAS IN A SECURE LOCATION. DRIVING ON HIGHWAY, MADE A TURN, HEARD A CLUNKING NOISE AND CAR STALLED AND QUIT W/NO RESTART. DID NOT SEE ENGINE LIGHT BEFORE PREVIOUSLY. TOWED HOME, AND THEN TO CUMBERLAND KIA ON 9/5/20. PROMISED A LOANER CAR, BUT NEVER GOT ONE. THEY SAID THE ENGINE WAS BLOWN AND IT WOULD COST $8000 TO FIX IT. ONLY PAID $7500 FOR THE CAR. KIA WOULD NOT NEGOTIATE. HYUNDAI TRIED TO WORK WITH THEM AS WELL. CALLED KIA CONSUMER AFFAIRS. THEY ASKED CUMBERLAND KIA IF THEY WOULD CONSIDER ANY "GOOD WILL"-THEY DECLINED. THE WHOLE DESCRIPTION OF WHAT HAPPENED FITS THE NHTSA RECALL #19V120-PART 573 SAFETY RECALL REPORT-BUT THE VIN# IS NOT SHOWING A RECALL. PURCHASED THE CAR BECAUSE OF CLEAN CARFAX (SEE ATTACHED). PAST SERVICES ON 3RD OWNER(PUCHASED AT 58K IN 2016) WERE ALL DONE AT CUMBERLAND KIA. HYUNDAI SAID THERE WERE 24 SERVICE RECEIPTS IN THE CAR FROM CUMBERLAND KIA. HYUNDAI HAD DONE THEIR SERVICE AND CERTIFICATION BEFORE THEY SOLD IT TO US. THE CAR WAS CLEAN AND IN EXCELLENT CONDITION, WELL TAKEN CARE OF. THERE WAS NO REASON FOR THE ENGINE TO SUDDENLY BLOW LIKE THAT. WE NEED HELP!

CATALYTIC CONVERTER NEEDS REPLACING, CLOGGED AND BROKEN. WENT TO MY LOCAL MECHANIC AND HE SAID CATALYTIC CONVERTER SHOULD NOT BREAK/CLOG LIKE THIS FOR YEARS. CAR HAS WEAK ACCELERATION, AND MAY EVEN SEIZE AND STOP ACCELERATION WHILE THE GAS IS BEING APPLIED.

WHENEVER I START UP MY CAR, THE ENGINE SEEMS TO KNOCK. I TOOK IT TO THE KIA DEALERSHIP 3 TIMES AND THEY INSISTED I JUST NEEDED AN OIL CHANGE. I FINALLY TOOK IT TO A MECHANIC IN MY NEIGHBORHOOD WHO FINALLY TOLD ME THAT I HAVE AN OIL CONSUMPTION ISSUE. WHEN I WENT BACK TO THE DEALERSHIP, THEY REFUSE TO FIX IT BECAUSE THEIR IS NOT A RECALL ON THESE VEHICLES. I HAVE CHILDREN AND IT IS VERY DANGEROUS FOR THEM TO BE IN A DEFECTIVE VEHICLE AND NOT KNOW WHEN IT'S FINALLY GONNA GIVE OUT. PLEASE RECALL THESE VEHICLES IMMEDIATELY!!

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE ENGINE WAS CONSUMING OIL PREMATURELY. THE CONTACT ALSO FOUND THAT THE CATALYTIC CONVERTER WAS OVERHEATING DUE TO THE PREMATURE OIL CONSUMPTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAILURE CODE: P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD. THE MANUFACTURE WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT STATED THAT THE HEADLIGHTS DID NOT WORK PROPERLY, FADED IN AND OUT. THE CONTACT STATED THAT SOMETIMES ONLY ONE HEADLIGHT WAS ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAILURE. THE CONTACT TOOK THE VEHICLE TO A SECOND INDEPENDENT MECHANIC WHO CHECKED OUT THE ELECTRICAL SOCKETS AND DIAGNOSED THAT THE RIGHT SOCKET MELTED WHILE THE LEFT SOCKET HAD BURNED OUT 50 PER CENT. THE TECHNICIAN DOCUMENTED HIS FINDINGS AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO A THIRD INDEPENDENT MECHANIC WHO VISUALLY NOTED 'AN ELECTRICAL SHORT', AND ALSO STATED THAT THE RIGHT SOCKET BURNED 100 PERCENT AND THAT THE LEFT ONE WAS ALMOST BURNED OUT. THE TECHNICIAN STATED THAT IT WAS A MANUFACTURE DEFECT AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO THE WINN KIA OF FREMONT, DEALER, LOCATED AT: 5633 JOHN MUIR DR, NEWARK, CA 94560, WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL AND SCHEDULED APPOINTMENT FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A CASE NUMBER AND TOLD THE CONTACT THAT SOMEONE WOULD CALL BACK. THE CONTACT STATED THAT NO ONE CALLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS FLICKERED ON AND OFF INTERMITTENTLY WITH THE PASSENGER'S SIDE HEADLIGHT FAILING TO OPERATE PROPERLY. THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE HEADLIGHTS. THE HEADLIGHTS WERE REPLACED 3 ADDITIONAL TIMES WITH THE FAILURE RECURRING ON THE DRIVER'S SIDE. WINN KIA OF FREMONT (5633 JOHN MUIR DR, NEWARK, CA 94560) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN, AND TO BRING THE VEHICLE INTO THE DEALER TO BE DIAGNOSED. THE CONTACT SCHEDULED AN APPOINTMENT FOR OCT 14 ,2020. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN INDICATED TO THE CONTACT THAT THERE COULD BE A FAILURE WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

THE ENGINE IN MY 2014 KIA SOUL + BEGAN KNOCKING WHILE I WAS DRIVING ON A HIGHWAY. WITHIN SECONDS OF HEARING THE KNOCKING, I WAS UNABLE TO DRIVE THE CAR AND THE CAR DANGEROUSLY SLOWED DOOWN ON A HIGHWAY WITH FAST MOVING VEHICLES. I PULLED OVER TO THE SHOULDER TO FIND MY OIL HAD BURNED AND MY ENGINE WOULD NO LONGER START. MY OIL WAS CHANGED EXACTLY 7 DAYS BEFORE THE OIL WAS COMPLELTY BURNED OUT OF THE OIL TANK. THERE WAS NO INDICATION THAT THERE WAS A PROBLEM UNTIL MY CARS ENGINE WAS NO LONGER ABLE TO TURN OVER DUE TO LACK OF OIL. AAA CAME TO PICK ME UP ON THE SIDE OF THE ROAD AND DROVE MY CAR 60 MILES TO MY MECHANIC BEFORE A KIA DEALERSHIP COULD TAKE IT. MY CAR IS NOW AT KIA, AND THEY ARE REFUSING TO REPLACE MY ENGINE. THERE HAS BEEN MANY COMPLAINTS ABOUT THIS ENGINE IN THIS SPECIFIC TYPE OF CAR. I AM HOPING THAT KIA WILL ADMIT TO THE ENGINE AND OIL TANK BEING FAULTY AND REPLACE MINE FREE OF CHARGE. THERE SHOULD BE A RECALL ON THESE ENGINES AND THE MANUFACTURER SHOULD PAY FOR THE DAMAGES.

THE HEADLIGHTS ON MY 2014 KIA SOUL FLICKER WHEN TURNED ON. THIS MAINLY HAPPENS WHEN I USE THE TURN SIGNALS. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE A RECALL REMEDIED BY KIA. THEY ARE AWARE OF THE PROBLEM AND HAVE SO FAR ONLY ISSUED A SERVICE BULLETIN..

IF YOU TURN ON THE HEADLIGHTS THEY LIGHTS WILL FLICKER ON AND OFF AND SOMETIMES JUST GO OFF WITHOUT WARNING WHICH AT NIGHT CAN BE VERY DANGEROUS AND SCARY. THE VEHICLE IS IN MOTION WHILE DOING THIS AND IT CAN BE ON CITY STREET OR HIGHWAY AND ALSO HAPPENS WHEN TURNING OR JUST GOING STRAIGHT