2014 KIA SOUL Complaints

THE CAR FIRST STARTED HAVING PROBLEMS AND SEPTEMBER OF 2019 WAS TOLD IT NEEDED A CATALYST CONVERTER. THE CONVERTER WAS REPLACED IN MARCH OF 2020 THE CAR WAS DRIVING FINE NOW IT'S BURNING OIL ALREADY AT 2,000 MILES IT NEEDS A OIL CHANGE THE ENGINE LIGHTS ON I'M GOING TO TAKE IT TO FIRESTONE TO SEE WHY THE ENGINE LIGHTS ON AND SEE WHAT THEIR DIAGNOSIS IS BUT I'VE BEEN TRYING TO GET KIA TO REPLACE MY ENGINE BECAUSE I HAVE PAYED FOR THE EXTENDED WARRANTY THE LAST TIME I TOOK IT UP THERE THEY TOLD ME THAT THE ENGINE DIDN'T NEED TO BE REPLACED SO I'LL GET BACK ON HERE WITH AN UPDATE ONCE I GET THE NEXT DIAGNOSIS FOR THE VEHICLE

HEADLIGHTS ON THE LIGHTS START FLICKERING WHEN I BEGIN TO PULLOUT INTO THE MAIN STREET.WENT TO TURN AND HAD THE TURN SIGNAL ON AND HEADLIGHTS STARTS FLICKERING AGAIN. TOLD MY SON HE SAID IT HAPPENED TO HIM SEVERAL TIMES ABOUT A WEEK AGO.

WHEN USING THE TURN SIGNAL, THE HEADLIGHTS WILL FLICKER OR GO OFF. IN ADDITION, ALL INTERIOR NIGHT LIGHTS AND DISPLAYS GO BLACK. THIS HAPPENS BOTH WHILE IN MOTION AND WHILE STATIONARY. THE RADIO AND SPEEDOMETER DO NOT GO OFF SO THIS IS ONLY NOTICEABLE AT NIGHT BUT THIS IS WHEN THE HEADLIGHTS ARE REALLY NEEDED. THIS HAS HAPPENED REPEATEDLY.

AT 113000 MILES (13000 PAST WARRANTY) THE 2.0 LITER GDI ENGINE THREW A ROD THROUGH THE ENGINE BLOCK. NO WARNING. VEHICLE WAS ACCELERATING FROM ACCESS LANE ONTO FREEWAY. VEHICLE HAS BEEN SERVICED REGULARLY AT LOCAL KIA DEALERSHIP. HAD REPORTED ON SEVERAL OCCASIONS OF A INFREQUENT HICCUP WHEN ACCELERATING. UPON RESEARCH RECALL WAS ISSUED FOR 1.6L KIA SOUL MOTOR BECAUSE OF THE SAME PROBLEM. DEBRIS HAD BEEN LEFT IN ENGINE AT MANUFACTURING CAUSING ENGINE TO DETERIORATE AND DESTROY ITSELF WITHOUT WARNING. CLASS ACTION LAWSUITS HAVE BEEN SETTLED FOR MULTIPLE KIA MODELS FROM THE SAME 2014 TIME PERIOD WITH THE SAME PROBLEM. RESOLUTION WAS MONETARY AND EXTENSION OF WARRANTY TO 120000 MILES. WE HAVE SPOKEN WITH KIA AMERICA AND OUR LOCAL DEALER. NO ASSISTANCE OR RECOGNITION OF THE PROBLEM HAS BEEN OFFERED. THIS ISSUE HAD AFFECTED NUMEROUS 2014 KIA SOUL OWNERS THAT HAVE THE SAME ENGINE AND NO ONE IS GETTING ANYWHERE WITH THE MANUFACTURER. PLEASE HELP US!

DRIVING DOWN THE INTERSTATE AT 70 MPH WHEN THE CHECK ENGINE LIGHT STARTED FLASHING AND THE SPEED DECLINED DOWN TO 60MPH, IN AN INSTANT. VERY DANGEROUS AND ALMOST CAUSED AN ACCIDENT AS HAD VEHICLES BEHIND ME AND THEY HAD TO VEER OFF TO THE SIDE IF THE ROAD TO AVOID HITTING ME. I WAS NOT BREAKING, NOT PASSING ANOTHER CAR. MY VEHICLE HAD A DAMAGED CATALYTIC CONVERTOR THAT WAS REPLACED UNDER THE RECALL. I WAS ASSURED THAT THERE WAS NO DAMAGE ELSEWHERE, WITH THIS OCCURRING NOW, I DISBELIEVE THAT CLAIM.

I FIRST STARTED NOTICING THAT MY VEHICLE WAS BURNING OIL FASTER THAN NORMAL IN AUG. 2018. I TOOK IT TO MIDAS TO GET MY OIL CHANGE AND EXPLAINED TO THEM THAT MY CAR WAS BURNING OR LEAKING OIL BECAUSE I HAD TO PUT MORE OIL IN MY CAR. HOWEVER THERE IS NO LEAKING NO WHERE. MIDAS TOLD ME TO COME IN SOONER FOR MY OIL CHANGE AND THAT'S WHAT I DID. THEN IN LATE PART OF 2019 AND EARLIER 2020 I WILL BE DRIVING AND MY CAR WOULD STALL AND ACT LIKE IT IS GOING TO SHUT OFF. IN JUNE 2020 I WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED SLOWING DOWN AND LOSING POWER. I PULLED OVER AND WAITED A LITTLE BIT. I THANK GOD I WASN'T IN AN ACCIDENT. MY ENGINE THEN STARTED KNOCKING ONCE I GOT HOME AND CHECK ENGINE LIGHT CAME ON. THE CODE WAS MY O2 SENSOR. I GOT THAT REPLACED BUT MY ENGINE KEPT KNOCKING. SO I TOOK IT TO FORT WAYNE KIA BE A TWO REPAIR SHOPS STATED THAT IT SOMETHING WRONG WITH THE ENGINE, AND KIA DEALERSHIP SAID IT WASN'T MY ENGINE KNOCKING IT WAS THE CATALYTIC CONVERTER THAT IS BAD AND CAUSING THE KNOCKING/NOISE. BUT THAT'S PART OF MY EXHAUST SYSTEM AND HAVE NOTHING TO DO WITH THE NOISE COMING FROM MY ENGINE, AND BURNING OIL. OF COURSE THAT PIECE SUPPOSEDLY ISN'T COVERED UNDER MY WARRANTY. KIA SAID IT WAS GOING TO COST OVER $2000 TO REPLACE THE PART BUT NEVER EXPLAINED WHY MY CAR IS BURNING OIL SO QUICKLY. I HAVE PURCHASED THIS VEHICLE BRAND NEW THINKING I WOULDN'T HAVE THE SAME ISSUES THAT COME WITH BUYING A USED CAR BUT NOPE. I NEED MY VEHICLE TO GET AROUND AND WORK. WHY ISN'T KIA UNDERSTANDING THAT IN THE 2014 KIA SOUL + 2.0 LITER THERE IS A MAJOR MALFUNCTION THAT NEEDS TO BE FIXED.

DRIVING DOWN THE HIGHWAY AND STARTED STALLING CUTTING OUT AND LOSS OF POWER IT WENT INTO LIMP MODE CALLED OUR DEALER THEY SAID TO FAR AWAY TO TOW TAKE IT TO ONE CLOSER SO WE TOOK IT TO PATTERSON KIA AND TOLD US IT WOULD BE 5 WEEKS BEFORE THEY COULD PUT IT ON THE COMPUTER AND THEY DIDN'T HAVE A LOANER SO WE ARE ON A WAITING LIST

AFTER OWNING AND DRIVING CAR FOR 2 YEARS STARTED LOSING POWER AND DEVELOPED A KNOCK TO MOTOR. ALWAYS DID ROUTINE OIL CHANGE AND MAINTENANCE AT DEALER WITH DOCUMENTS. WAS TOLD LAST OIL CHANGE IT WAS OVER QRT LOW ON OIL BUT NO OIL LEAK DETECTED. NOW KNOCKING HAS GOTTEN WORSE AND ONLY 60000 MILES ON IT! NEED TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED ENGINES! VERY BAD DESIGN!

CAR BEGAN LOSING POWER WHILE DRIVING (USING CRUISE CONTROL) ON BUSY HIGHWAY (CITY, 4 LANES OF TRAFFIC; 8/23/2020). DRIVER IMMEDIATELY STOPPED DRIVING CAR AND TRIED TO FIND SAFE LOCATION TO STOP. CAR STARTED MAKING LOUD NOISES FROM ENGINE. CAR WAS TOWED TO KIA DEALERSHIP (8/24/2020). KIA EMPLOYEE REPORTED HEARING THE NOISE UPON STARTING THE CAR, AND STATED HE KNEW IMMEDIATELY THAT A ROD MALFUNCTIONED AND OIL LEAKED INTO ENGINE. KIA DID NOT DO FURTHER INSPECTION. ENGINE/CAR IS TOTALED AND CANNOT BE DRIVEN. KIA QUOTED $7,400 REPAIR. SAID THIS WAS CAUSED BY LACK OF OIL CHANGE FROM OWNER. CAR HAS REGULAR OIL CHANGES WITH PAPERWORK TO CONFIRM USER MAINTENANCE. KIA SOULS WITH 1.6L ENGINE HAVE A RECALL FOR THE SAME ISSUE. CAR'S LAST OIL CHANGE WAS APPROXIMATELY 2500 MILES AGO.

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN BURNING EXCESSIVE OIL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO DELAND KIA (2322 S WOODLAND BLVD, DELAND, FL 32720) WHERE SHE WAS INFORMED THAT THE OIL WAS SEVERELY LOW AND NEEDED TO BE REPLENISHED. THE CONTACT INFORMED THE DEALER THAT THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE VEHICLE; SHE WAS INFORMED BY THE DEALER THAT THE OIL LIGHT WOULD ONLY COME ON IF THE OIL WAS COMPLETELY EMPTIED. THE CONTACT WAS ALSO INFORMED THAT THERE WERE NO OIL OR GAS LEAKAGE IN HER VEHICLE AND THAT THERE WERE NO ISSUES WITH HER VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THEY INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.