2014 KIA SOUL Complaints

MY WIFE AND I ARE THE FORMERLY PROUD OWNERS OF A 2014 KIA SOUL 2.0 OUR FIRST KIA WAS A 1996 SPORTAGE, WE BOUGHT IT NEW AT ONE OF THE FIRST FOUR KIA DEALERS IN THE US, BOB LANPHERE IN BEAVERTON OR. WE HAVE BEEN KIA EVANGELISTS FOR MANY YEARS. HOWEVER, OVER SOME TIME, OUR 2014 SOUL SEEMED TO BE SLOWLY LOSING POWER, AND ALSO LOSING SOME OIL BETWEEN CHANGES. WE USED IT IN TOWN, RARELY AT HIGHWAY SPEEDS. I GUESS IT IS AN EXAMPLE OF SLOWLY TURNING UP THE HEAT ON THE POT OF WATER FOR THE FROG; BUT WE JUST DIDN'T PAY MUCH ATTENTION. WE HAPPENED TO TAKE IT TO OUR MECHANIC TO HAVE THE BRAKES DONE, HE CALLED UP, SAID THE BRAKES WERE READY BUT THAT THE CAR HAD LITTLE POWER AND ASKED 'HOW DID WE DRIVE IT LIKE THAT?' HE FURTHER VOLUNTEERED THAT THE EXHAUST EMITTED A METALLIC ODOR HE ASSOCIATED WITH A DYING CATALYTIC CONVERTER, AND THAT A CLOGGED CONVERTER CAN SIGNIFICANTLY HAMPER THE POWER. WE WERE SURPRISED TO HEAR THE NEWS BUT THE GENTLEMAN HAS PROVED HIS ACUITY AND INTEGRITY A NUMBER OF TIMES OVER THE YEARS WITH OTHER VEHICLES. WE SUBSEQUENTLY HAD THE ENTIRE CONVERTER REPLACED WITH AN AFTERMARKET PRODUCT FOR A "MERE" 900 DOLLARS. AFTER THE FACT, WE THOUGHT THERE WAS STILL SOME HESITATION WHEN ACCELERATION WAS REQUIRED, BUT IT CLEARLY RAN MUCH BETTER. THEN WE FOUND OUT ABOUT THE 1.6 RECALL, AND A CLASS ACTION SUIT FOR THE 2.0! NOW WE WORRY THAT IF THERE IS A PROGRAMMING ISSUE IT COULD DAMAGE ANOTHER CONVERTER AND EVEN WORSE IF THE CONVERTER IS NOT THE INSTIGATOR THEN THE CAR MIGHT STOP DEAD AND/OR CATCH ON FIRE AT ANY TIME REGARDLESS OF A NEW CONVERTER. IT RUNS VERY HOT, AND HAS LESS POWER THAN IT SHOULD. NOBODY CAN EXPLAIN WHY THE BAD ECU PROGRAMMING WOULD NOT EFFECT THE 2.0 ENGINE'S CATALYTIC CONVERTER, WE HAVE ASKED THE DEALERSHIP AND THE KIA CUSTOMER ASSISTANCE CENTER TO EXPLAIN THE DISTINCTION BOTH VERBALLY AND IN WRITING WITH NO REAL ANSWER.

CATALYTIC CONVERTERS HAS GONE BAD OVER 350K KIAS HAVE BEEN RECALLED FOR THE SAME REASON. MY GROUP OF ENGINES IS NOT INCLUDED IN THE RECALL, THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. WHY IS NHTSA NOT DOING ANYTHING? I HAVE NO OIL LEAKS, CONSTANTLY HAVING TO PUT OIL INTO THE VEHICLE. I LOST POWER ON A 75 MPH FREEWAY KIA IS BEING NO HELP, A WIDER RECALL NEEDS TO BE DONE ON THIS VEHICLE THIS IS A BIGGER PROBLEM FOR CONSUMERS THAN THEY ARE COVERING.

PURCHASED VEHICLE AUGUST 5. WAS DRIVING VEHICLE WHEN PASSERBY YELLED VEHICLE WAS ON FIRE LUCKY I GOT OUT SAFELY BEFORE THE WHOLE VEHICLE EXPLODED. AND WHEN UP IN SMOKE TOTAL LOSS

TL* THE CONTACT OWNS A 2014 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE HEADLIGHTS FAILED TO REMAIN ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DAYTONA KIA (510 N NOVA RD, DAYTONA BEACH, FL 32114), AND THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE ISSUE MAY BE WITH THE BATTERY. THE CONTACT STATED THAT SHE PURCHASED A NEW BATTERY HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WHEN SHE LEFT THE DEALER ON HER WAY TO HER RESIDENCE, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

DRIVING AT NIGHT WITH HEAD LIGHT ON. USED TURN SIGNAL AND WHEN TURNED CORNER, DASH BOARD LIGHTS STARTED BLINKING ON AND OFF AND HEAD LIGHTS WENT OFF THEN BACK ON TWO OR THREE TIMES. THIS HAS HAPPENED NOW THREE DIFFERENT TIMES. IT DOESN'T MATTER WHICH WAY THE BLINKERS ARE SIGNALING, THE LIGHTS IN THE DASH FLICKER AND THE HEAD LIGHTS GO OFF AND ON.

MOTOR STARTED MAKING A RATTLE NOISE UNDERNEATH CAR, THE THE OIL LIGHT AND BATTERY CAME ON AND THEN I PULLED OVER TURNED OFF AND RESTARTED MADE A KNOCKING NOISE AND VIBRATED AND SO CALLED TOW TRUCK HAD IT TOWED MECHANIC SAID IT THROUGH A ROD

THE VEHICLE HESITATED, SMOKE ENTERED THE CABIN, AND THEN THE ENGINE BLEW WHILE TRAVELING AT SPEED ON A 4 LANE HIGHWAY. ONCE PULLED OVER THERE WAS OIL LEAKING OUT OF THE ENGINE AND RUNNING DOWN THE HIGHWAY.

I WAS COMING BACK FROM A ROAD TRIP 7/26 AND THE CAR STARTING MAKING A KNOCKING NOISE I NEVER HEARD BEFORE THIS CAR WAS VERY NEW TO ME WITH NO ISSUES OR RECALLS PER THE CARFAX REPORT I JUST BOUGHT IT 5/7/2020 AND I PULLED OVER POPPED THE HOOD OF THE CAR AND THE CAR HAD A SMALL FIRE ALREADY IGNITED , I RAN BACK INTO THE CAR TO GET MY CELL PHONE AND THE CAR WAS ALREADY ENGULFED IN A FLAME SECONDS LATER IT WAS A FULL FIRE

MY DAUGHTER WAS DRIVING HER 2014 KIA SOUL 2.0 GDI HOME FROM WORK THIS AFTERNOON WHEN SHE SAID WITHOUT WARNING THE ENGINE HESITATED THEN STARTED KNOCKING, SHE MADE IT HOME BUT AT GREAT RISK TO HER SAFETY. I CHECKED THE OIL AND IT DID NOT SHOW ON THE STICK.I HAD TO ADD 3.5 QTS. ENGINE CONTINUES TO KNOCK VERY LOUDLY AND HAS NO POWER. OIL WAS CHANGED ONLY TWO MONTHS AGO.THERE ARE NO VISIBLE LEAKS AND THERE IS EVERY INDICATION THAT THE ENGINE HAS BURNED THE OIL. AFTER DOING SOME RESEARCH I SEE THAT THERE HAS BEEN NUMEROUS RECALLS FOR KIA ENGINES BECAUSE OF ENGINE FAILURE AND OIL BURING. I DON'T UNDERSTAND WHY THIS PARTICULAR ENGINE HAS NOT BEEN RECALLED? HOW MANY COMPLAINTS DOES IT TAKE? NOW SHE HAS A UNDRIVABLE CAR THAT IS ALSO NOT PAID FOR. WARRANTY HAS ALSO EXPIRED.

MY CAR BURNS OIL BAD. I HAVE TO PUT OIL IN IT EVERY 1500. MILES.IT HAS CUT OFF ON MANY OCCASIONS, VERY DANGEROUS.THE CHECK ENGINE LIGHT COMES ON OFTEN WHEN IT GETS LOW ON OIL, NEVER THE OIL LIGHT. THE CAR HAS 124,000. MILES ON IT, IT SCARES ME EVERY DAY. I TRAVEL ALOT ABOUT 225. MILES A WEEK. IS THERE ANY HELP ?? THANKS [XXX]. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)