2014 KIA SOUL Complaints
View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2014 KIA SOUL- MYRTLE BEACH, SC
CHECK ENGINE LIGHT KEEPS COMING ON CODE IS PO50A COLD START IDLE AIR CONTROL SYSTEM PERFORMANCE THIS HAD BEEN GOING ON SENSE OCT
Source: NHTSA WEB SITE -
2014 KIA SOUL- TULSA, OK
I STARTED HEARING A RATTLING NOISE IN MY ENGINE, I STOPPED TO CHECK MY OIL AND IT WAS EXTREMELY LOW. I CHANGED MY OIL AND OIL FILTER THEN 2 DAYS LATER I STARTED HEARING A METAL ON METAL NOISE ONLY WHEN I STARTED THE CAR. I CHECKED THE OIL AGAIN AND IT WAS LOW. MY KIA SOUL IS A 2.0L ENGINE, BUT THE 1.6L ENGINE HAD A SIMILAR RECALL. LOW OIL PRESSURE LIGHT AND SOMETIMES THE CHECK ENGINE WILL COME ON. MY KIA HAS NO SIGNS OF OIL LEAKS BUT I'VE HAD TO TOP OFF MY OIL TOO FREQUENTLY
Source: NHTSA WEB SITE -
2014 KIA SOUL- ALEXANDRIA, KY
EVERYTIME I FILL UP MY GAS TANK MY FUEL METER WILL GO BELOW EMPTY AND WILL BLINK THAT I AM OUT OF GAS. AFTER ABOUT A DAY OR SO IT WILL GO BACK TO NORMAL. THIS HAS HAPPENED SINCE I BOUGHT HE CAR. I HAVE TALKED TO A FEW OTHER KIA SOUL OWNERS AND THEY ALL HAVE THE SAME EXACT ISSUE. I AM WONDERING IF THIS IS GETTING LOOKED INTO AND INVESTIGATED.
Source: NHTSA WEB SITE -
2014 KIA SOUL- CHARLESTON, SC
MY PARTICULAR MODEL OF KIA SOUL IS NOT RECALLED UNDER NHTSA CAMPAIGN NUMBER 19V120000, HOWEVER, I HAVE HAD THE CATALYTIC CONVERTER REPLACED TWO TIMES ALREADY AND WILL MOST LIKELY HAVE TO HAVE IT REPLACED A THIRD TIME DUE THE CONVERTER "INTERNALLY MELTING." IT'S MY UNDERSTANDING THAT MODEL WITH THE 1.6L ENGINE HAS BEEN RECALLED BUT THE MODEL WITH THE 2.0L ENGINE HAS NOT. THE CATALYTIC CONVERTERS ARE FAILING JUST OUTSIDE THE WARRANTY OF 12K MILES AROUND THE 15K MILE MARK EACH TIME. EVERY TIME THE CONVERTER STARTS TO FAIL, I'M NOT ABLE TO GET ENOUGH POWER OUT OF THE ENGINE TO ACCELERATE PROPERLY AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS BECAUSE OF THIS. I'VE SEEN MULTIPLE OTHER OWNERS COMPLAIN ON FORUMS ABOUT THE SAME FAILURE. I'M SURE WE WOULD ALL LIKE TO SEE THE ADDITIONAL VEHICLE MODELS ADDED TO THE RECALL.
Source: NHTSA WEB SITE -
2014 KIA SOUL- LONDON, OH
CAR IS LOSING OIL. RIGHT AT ABOUT THE 3 MONTH MARK FOR IT'S NEXT SCHEDULED OIL CHANGE, THE CHECK ENGINE LIGHT WILL COME ON. THIS HAPPENED 3 MONTHS AGO (OCTOBER 2019) AND I IMMEDIATELY CHANGED OIL. JUST HAPPENED AGAIN A COUPLE DAYS AGO RIGHT BEFORE IT SHOULD BE CHANGED AGAIN. WHEN CHECKING THE DIPSTICK, THERE IS NO OIL ON IT AT ALL. IT HAS DROPPED BELOW ANY MEASURABLE AMOUNT. THE CAR IS GARAGE KEPT WITH ZERO SIGNS ON LEAKING OIL. I HAVE NOT NOTICED ANY BURNING SMELLS OR SMOKE ISSUES. THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON A CITY STREET LESS THAN A MILE FROM HOME.
Source: NHTSA WEB SITE -
-
2014 KIA SOUL- BRISTOL, CT
LOSING OIL . NO SIGNS OF LEAKS OR CRACKS. ROUTINE OIL CHANGES ARE DONE ON IT SINCE IVE OWNED IT... IT HAS BUCKED A CPL TIMES FOR ME WHEN COMING UP TO A STOP. DEALERSHIP TELLS ME THEY CANT DO ANYTHING UNTIL I GET A CHECK ENGINE LIGHT
Source: NHTSA WEB SITE -
2014 KIA SOUL- YUKON, OK
JANUARY 10TH, 2020 MY 2014 KIA SOUL + LOST POWER IN ACCELERATION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLES DASH LIGHTS ONLY HAD THE CHECK ENGINE, BATTERY AND OIL LIGHT ON. THE VEHICLES TEMPERATURE GUAGE STAYED CONSISTENTLY IN THE MIDDLE POSITION AT 50%. I HAD THE VEHICLE TOWED TO MY LOCAL MECHANIC. MY MECHANIC EXPLAINED THAT THE ENGINE HAD LOCKED UP. HE ALSO NOTED THE ENGINE HAD NO OIL AND THE OIL PAN WAS DRY... THIS IS IMPOSSIBLE. I CHANGE MY OIL RELIGIOUSLY EVERY THREE THOUSAND MILES. HOW IS THERE NO OIL IN THE VEHICLE WHEN I CHANGE IT REGULARLY? THE VEHICLE ONLY HAS 117,171 MILES. THE VEHICLE WAS NOT LEAKING OIL. MY DRIVEWAY, WHERE THE VEHICLE IS PARKED, HAS NO SIGNS OF OIL LEAKING. THE AREA WHERE I HAD THE VEHICLE COME TO A ROLLING STOP AFTER IT BROKEN DOWN, HAD NO SIGNS OF OIL ON THE GROUND. I NOTICE THAT THERE ARE SIMILAR COMPLAINTS ON THIS WEBSITE THAT ARE IDENTICAL TO MINE. PLEASE INVESTIGATE. VEHICLES THAT ARE ONLY 6 YEARS OLD SHOULD NOT HAVE THEIR ENGINES LOCK UP.
Source: NHTSA WEB SITE -
2014 KIA SOUL- MOBILE, AL
IN MARCH OF 2017, ENGINE FAILED AND LOST POWER WHILE DOING 50MPH AT 78K MILES ON THE CAR. WAS TOLD BY DEAN MCCRARY KIA OF MOBILE, AL THAT A ROD BEARING WAS KNOCKING AND ENGINE LOCKING UP. I WAS CURRENT ON ALL OIL CHANGES AND MAINTENANCE, UNFORTUNATELY I DID NOT FALL UNDER THE 100K MILE WARRANTY BECAUSE THE VEHICLE HAD 500 MILES ON IT WHEN I PURCHASED AND I WASN'T CONSIDERED THE ORIGINAL OWNER. AFTER A MONTH OF BACK AND FORTH WITH KIA CUSTOMER SERVICE WAS TOLD THAT KIA ENGINEERS INSPECTED IT AND FOUND THAT PISTON ROD BROKE AND PUNCTURED THE BLOCK AND METAL SHAVINGS WERE FOUND IN THE OIL PAN. KIA FINALLY SAID THAT THEY WOULD "GOODWILL" THE COST OF THE ENGINE AND REIMBURSE THE MONTH THAT I WAS IN A RENTAL CAR, BUT THAT I WOULD HAVE TO PAY THE $1040 IN LABOR CHARGES FOR ENGINE REPLACEMENT. I WAS ALSO TOLD THAT IF THE ENGINE PROBLEM WAS EVER RECALLED, I WOULD BE REIMBURSED FOR THE LABOR CHARGES. IMMEDIATELY AFTER THE NEW ENGINE WAS PUT IN, I GOT A CHECK ENGINE LIGHT FOR P0420. BACK TO DEAN MCRARY AND THEY REPLACED THE CATALYTIC CONVERTER. I WAS TEMPORARILY HAPPY YESTERDAY TO SEE A RECALL ON THE CAT CONVERTER FROM APRIL 2019 THAT SHOWED IT WOULD CAUSE THE SAME ENGINE PROBLEM. CALLED KIA CUSTOMER SERVICE TO SEE IF I COULD BE REIMBURSED THE LABOR FEES AND WAS TOLD THAT THEY WOULD NOT THAT IT IS A TOTALLY DIFFERENT PROBLEM. MY EXACT ENGINE THAT FAILED WAS RECALLED BY HYUNDAI AND FOR OTHER MODELS OF KIA'S. I'M STILL DUMBFOUNDED THAT I HAVE TO EAT THIS LABOR COST AND DON'T KNOW WHERE TO TURN TO. I HAVE ALL THE PAPERWORK TO SHOW WHAT HAPPENED FOR BOTH THE ENGINE AND THE CATALYTIC CONVERTER.
Source: NHTSA WEB SITE -
2014 KIA SOUL- AKRON, OH
HEADLIGHT CONNECTOR HAS SLIGHTLY OVERHEATED AND MUST BE REPLACED BECAUSE OF SLIGHT DEFORMITY. HEADLIGHT WORKS INTERMITTENTLY AT TIMES WHILE DRIVING, SOMETIMES NOT AT ALL. KIA IS AWARE OF THIS ISSUE BUT WILL NOT REPAIR WITHOUT CHARGING A FEE FOR VEHICLES OUT OF WARRANTY. THESE VEHICLES SHOULD BE RECALLED AND REPAIRED WITH NO COST TO CONSUMER, DUE TO THE FACT THAT SOME ARE FAILING WITHIN THE SPECIFIED WARRANTY.
Source: NHTSA WEB SITE -
2014 KIA SOUL- WEST HEMPSTEAD, NY
IN OCTOBER 2019, MY CAR LOST POWER AND AFTER GETTING IT TO KARP KIA IM ROCKVILLE CENTRE NY AFTER MUCH HASSLE KARP KIA REPLACED THE CATALYTIC CONVERTER. TWO DAYS AFTER I PICKED UP MY CAR I HAD MY OIL CHANGED AT JIFFY LUBE. 3 DAYS AFTER THE OIL CHANGE, THERE WAS NO OIL IN MY CAR AND THE BATTERY WAS DEAD. AFTER I TOOK THE CAR BACK TO THE DEALER AND TOLD THEM THAT THE PROBLEM WAS EXACTLY THE SAME AS THE RECALL, THEY WOULD NOT FIX IT BECAUSE THE ENGINE IS NOT A 1.6 BUT A 2.0 IT IS NOT COVERED UNDER THE RECALL. I HAVE 59000 MILES ON THE CAR. I SAW WHERE 2.0 ENGINES ON OTHER KIA MODELS WERE ADDED TO THE RECALL BUT NOT THE SOUL. I ALSO SEE OTHER COMPLAINTS ON THIS WEBSITE THAT ARE THE SAME AS MINE. PLEASE INVESTIGATE AND CONSIDER OUR COMPLAINTS BEFORE SOMEONE DIES. FYI, I STILL HAVE MORE THAN $10000 LEFT ON MY CAR NOTE.
Source: NHTSA WEB SITE