2014 KIA SOUL Complaints
View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SOUL- FAIRMONT, WV
I HAD THE ORIGINAL 2.0L ENGINE THROW A ROD EVEN THOUGH I STAYED UP WITH ITS ROUTINE MAINTENANCE SCHEDULE. SO I REPLACED IT WITH A USED MOTOR THAT HAD 30000 LESS MI ON IT THAN THE 65000 THE ORIGINAL MOTOR HAD ON IT. ON THE SECOND MOTOR THE 1ST PISTON DISINTIGRATED AND FELL INTO THE OIL PAN. THIS WAS PROCEDED BY A TICKING SOUND AND EVENTUALLY TURNED INTO A LOUD KNOCKING SOUND AND A INTERMEDIATE LOSS IN POWER, LIKE A PARTIALLY CLOGGED CATALYTIC CONVERTER. I HIGHLY RECOMMEND AN INVESTIGATION INTO THE 2.0L ENGINE AS IT IS DOING THE EXACT SAME THING AS THE 1.6L ENGINE WAS DOING.
Source: NHTSA WEB SITE -
2014 KIA SOUL- PIKEVILLE, KY
MY CAR IS LOSING OIL SOMEWHERE. CHECKED NO LEAKS. OIL CHANGED REGULARLY AND ON TIME. OIL DIP STICK SHOWS ONE QUART LOW REFILLED. DROVE CAR APPROXIMATELY 6 MILES AND LIGHT STARTED FLASHING QUICKLY. PARKED CHECKED OIL AND IS ONCE AGAIN LOW. NO BURNT OIL SMELL BUT IT HAS TO BE GOING SOMEWHERE.
Source: NHTSA WEB SITE -
2014 KIA SOUL- CHICAGO, IL
THE HEADLIGHT BULB CONNECTOR HAS MELTED ON THE DRIVER SIDE AND HEADLIGHT NO LONGER TURNS ON. PASSENGER SIDE STILL WORKS BUT WILL NEED TO GET REPLACES ASAP.
Source: NHTSA WEB SITE -
2014 KIA SOUL- AUBURN, WA
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 50 MPH ON THE FREEWAY. THE ENGINE MADE A WEIRD KNOCKING NOISE AND THE VEHICLE SLOWED DOWN. THE CONTACT SMELLED A BURNING ODOR, PULLED OFF THE HIGHWAY, AND HAD THE VEHICLE TOWED TO SUNSET KIA (3401 AUBURN WAY N, AUBURN, WA 98002, (855) 474-9626). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE AND ENGINE COOLING). THE DEALER DIAGNOSED THE VEHICLE AND STATED THAT THE CAUSE WAS NOT DIRECTLY RELATED TO THE RECALL BECAUSE THEIR SCANNER WAS NOT READING THE CATALYTIC CONVERTER CODE BEING DAMAGED. BECAUSE OF THIS, THE DEALER REFUSED TO REPAIR THE VEHICLE PER THE RECALL. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT STATED THAT THE FINAL DECISION WOULD HAVE TO BE MADE BY THE DISTRICT PARTS MANAGER. THE FAILURE MILEAGE WAS 87,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SOUL- HOUSTON, TX
ON 05/07/2019, I TOOK MY CAR TO JOE MYERS KIA FOR A REPAIR IN REGARDS TO SAFETY RECALL SC176. MY CATALYTIC CONVERTER WAS REPLACED AND MY CAR WAS RETURNED TO ME ON 05/13/2019. ACCORDING TO SAFETY RECALL SC176 BULLET 4, THIS RECALL WAS TO PREVENT EXCESSIVE EXHAUST TEMPERATURES, WHICH COULD CAUSE DAMAGE TO THE PISTON CONNECTION ROD. DAMAGE TO THIS ROD COULD PUNCTURE THE ENGINE BLOCK, ALLOWING OIL TO ESCAPE AND POTENTIALLY CONTACT A HOT EXHAUST SURFACE. WEEKS AFTER MY CAR WAS REPAIRS I NOTICED THAT MY CAR WAS NOW BURNING OIL AT AN EXCESSIVE RATE, AND I WAS NOW REPLACING OIL EVERY 1,000 TO 1500 MILES. THIS ISSUE CONTINUED FROM JUNE THROUGH OCTOBER. I HAD THE CAR EXAMINED FOR OIL LEAKS, BUT NONE COULD BE FOUND. AFTER MY 10/06/2019 OIL AND GENERAL SERVICE, IT WAS SUGGESTED THAT THERE'S A CHANCE THAT OIL WAS GETTING INTO THE ENGINE BLOCK. ON 12/05/2019, MY ENGINE BEGAN TO MISFIRE AND KNOCK LOUDLY WHILE TRAVELING ON THE HIGHWAY AT 70 MPH. AFTER GETTING THE CAR OFF OF THE HIGHWAY AND INTO A GAS STATION I CHECKED THE DIP STICK. IT INDICATED THAT THE ENGINE DID NOT HAVE ANY OIL IN IT, BUT THE OIL LIGHT NEVER CAME ON. I ALSO HAD AN OIL SERVICE IN OCTOBER AND HAD NOT DONE MUCH DRIVING SINCE THEN. ON 12/07/19 I TOWED MY CAR TO MY MECHANIC AND AFTER EXAMINATION INFORMED ME THAT PISTONS 3 AND 4 WERE MISFIRING AND WERE DAMAGED. I CONTACTED JOE MYERS KIA, AS THEY WERE THE ONES THAT RECENTLY REPAIRED MY CAR UNDER RECALL SC176, AND WAS INSTRUCTED TO BRING THE CAR TO THE NEAREST KIA DEALERSHIP FOR EXAMINATION. ON 12/10/19 I TOWED THE CAR TO FREDY KIA FOR AN ENGINE DIAGNOSIS AND FOLLOWING DAY I RECEIVED A CALL NOTIFYING ME THAT MY 1.6L ENGINE THREW A PISTON ROD AND I WOULD HAVE TO GET THE ENGINE REPLACED. THE SOUL ONLY HAS 109,775 MILES ON IT, IS SERVICED REGULARLY, AND BARELY AVERAGES OVER 12,000 MILES ANNUALLY.
Source: NHTSA WEB SITE -
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2014 KIA SOUL- NORTHGLENN, CO
I PURCHASED THIS CAR USED IN FEB 2019. IN NOV/DEC IT BEGAN TO LOSE POWER WHEN DRIVING AND THE ENGINE LIGHT CAME ON. I TOOK IT TO SEVERAL SHOPS AND IT WAS FINALLY DIAGNOSED AS A CLOGGED CATALYTIC CONVERTER. THE ENGINE IS THE 2.0 GDI. IT SEEMS THAT IT'S A COMMON PROBLEM WITH THESE CARS. I WOULD LIKE AN INVESTIGATION TO ADD THE 2.0 ENGINES TO THE 1.6 ENGINE RECALL.
Source: NHTSA WEB SITE -
2014 KIA SOUL- ELLENWOOD, GA
HAVING PROBLEMS WITH THE THROTTLE BODY I FIRST WENT TO THE DEALERSHIP AND THE SUGGESTED THAT I CLEAN IT IT WAS DONE TWICE AS OF TODAY THE LIGHT STILL COMES ON. THE SERVICE DEPARTMENT STATED SEVERAL PEOPLE HAVE BEEN CALLING AND COMPLAINING ABOUT THIS PROBLEM. IN MY YEARS OF OWNING A VEHICLE I HAVE NEVER HAD PROBLEMS WITH A THROTTLE BODY I FIGURE THE WAY THIS CAR IDLING GOES IT HAS A LOT TO DO WITH IT BECAUSE IT'S NOT A STICK SHIFT BUT DRIVES LIKE ONE ALSO THIS IS A VERY EXPENSIVE SERVICE AND IT'S HAPPENING AFTER THE WARRANTY WHICH OR SHOULD I BE SURPRISED BUT OVERALL I THINK THIS ISSUE SHOULD BE LOOKED AT AND EXAMINED TO MAKE THIS CAR MORE BETTER (YES MORE BETTER) WHEN THE CAR IS STARING FOR THE FIRST TIME IT ISLES UP VERY LOUD THEN CALMS DOWN AFTER EACH START AFTERWARDS IT DRIVES SLOWER AND THE PERFORMANCE CHANGES NOW IT SEEMED SO STRANGE CAUSE OUT OF ALL THE VEHICLES I'VE OWNED I'VE NEVER HAD THIS PROBLEMS PLUS IT'S NOT A HOT ROD.
Source: NHTSA WEB SITE -
2014 KIA SOUL- LIBERTY, SC
MY CAR HAS STARTED TO FAIL ON THE HIGHWAY WHICH I NEED TO DRIVE ON DAILY. THE ENGINE IS SLUGGISH AND GETS NO POWER PAST 3000 RPMS. I HAVE GOTTEN REGULAR MAINTENANCE ON THIS CAR AND FEEL THAT A NEW CATALYTIC CONVERTER IS NOT SOMETHING I SHOULD HAVE TO BUY WHEN I HAVE ONLY HAD THIS CAR FOR 90990 MILES OR SO.
Source: NHTSA WEB SITE -
2014 KIA SOUL- HUNTINGTON BEACH, CA
BEEN GETTING REGULAR OIL CHANGES ON TRACK. AND ON TIME. LAST 2 OIL CHANGES I BEEN NOTICING OIL LEVELS DROPPING LOW AFTER 1000 TO 1500 MILES DRIVEN. NO LEAKS NO BURNING SMELL. ENGINE WOULD BE BURNING THE OIL. TWICE KIA NEVER NOTICED ANYTHING WRONG. NOW DRIVING DOWN HIGHWAY ENGINE LIGHT CAME ON. HEARD KLACKING AOUND AND SLOWED DOWN. CAR LOST ACCELERATION FOR 5 MINUTES. AFTER PULLING OUT THE HIGHWAY IT STARTED SPUTTERING ACTING LIKE IT WAS GOING TO STALL OUT LIKE IT HAD LOW OIL. AGAIN IT WAS LOW. ADDED OIL. THIS WAS AFTER 800 MILES DRIVING. STILL NO LEAKS. TOWED IT TO KIA GARDEN GROVE CALIFORNIA. THEY SAID I NEEDED NEW ENGINE. OIL FILTER HAD METAL SHAVINGS SAID IT SOULD BE ALREADY IN ENGINE. QUOTED ME 12K. CAR IS 2014 AND HAS 115K MILES. IT'S WORTH 6K. LOOKING AT EVERYONE'S ELSE CO PLAINED YOU CAN CLEARLY SEE AN OIL ENGINE PROBLEM THAT MIGHT PRODUCE FIRES OR ENGINE BREAKING. POSSIBLE LUBRICATION ISSUE AROUND 75K MILES AND ON. THERE SHOULD BE A RECALL ON THE ENGINE
Source: NHTSA WEB SITE -
2014 KIA SOUL- HUNTINGTON BEACH, CA
KIA SOUL ALL OF SUDDEN HAD ENGINE LIGHT ON AND ACCELERATION STARTED TO DECREASE FOR 5 MINUTES. CAR THEN WENT BACK TO NORMAL BUT ENGINE HAD KLANKING SOUND. AFTER SLOWING DOWN OFF HIGHWAY, CLACKING SOUND WAS LOUDER AND ENGINE STARTED TO SPUTTER AND STALL OUT. WHEN CAR TURNED ON IT ENGINE HAD LOUD CLANGS. ONCE TOWED TO DEALER, DEALER SAID METAL SHAVINGS WAS FOUND IN OIL FILTER AND REQUIRED A NEW ENGINE BE INSTALLED FOR 12K. THIS HAPPENED AT 115,000 MILES JUST OUTSIDE THE POWERTRAIN WARRENTY
Source: NHTSA WEB SITE