2014 KIA SOUL Complaints
View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SOUL- SOLON, OH
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES WERE PRESENT UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A FIRE REPORT AND A POLICE REPORT WERE FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SOUL- BEDFORD, TX
WE CHANGE OUR OIL REGULARLY WITH THE SAME SHOP FOR YEARS. WE NOTICED THE OIL LIGHT STARTED APPEARING FASTER THAN USUAL AND WELL UNDER THE 3000 MILE STICKER. WE HAD TO CHANGE THE OIL 3 TIMES IN ONE MONTH. THE SECOND TIME WE ASKED THEM TO CHECK FOR LEAKS OR FILTER. THEY SAID THERE WAS NO LEAK AND FILTER WAS CLEAN. WE TOOK UT TO AN AUTO SHOP AND WAS TOLD IT WAS THE ENGINE. SPECIFICALLY THE PISTON AND HE RECOMMENDED A WHILE NEW ENGINE. WAS COMPLETELY SHOCKED. WE JUST HAD THE CAR INSPECTED LAST MONTH WITH NO PROBLEMS. PLEASE HELP IF POSSIBLE. WE HAVE AN APPOINTMENT WITH THE DEALERSHIP TOMORROW AND BOUGHT VEHICLE 3 AND A HALF YEARS AGO. WE ARE WORRIED THEY WON'T FIX IT. IT ONLY HAS 92225 MILES ON IT.
Source: NHTSA WEB SITE -
2014 KIA SOUL- ORANGEBURG, SC
NO INCIDENT YET, BUT VEHICLE BURNS AT LEAST A QUART OF OIL PER WEEK. THE CAR HAS JUST OVER 80,000 MILES.
Source: NHTSA WEB SITE -
2014 KIA SOUL- COON RAPIDS, MN
I GET REGULAR OIL CHANGES ON MY CAR. HAD ONE DONE 30 DAYS AGO. FOUND OUT THIS MORNING THE CAR WAS WITHOUT OIL BUT SHOWED NO SIGNS OF A LEAK, FUMES, BURNING OF OIL. NOTHING!!! WAS DOING 55 MPH ON THE HIGHWAY WHEN IT SIMPLY DIED. THE GAS PEDDLE TIGHTENED UP AND THE CAR TURNED OFF. NO WARNING LIGHTS. UPON STARTING IT I NOTICED A BASEBALL CARD IN THE WHEEL OF A BIKE NOISE. I THOUGHT MY BELT WAS GOING BAD. NOT THE CASE. AFTER STALLING OUT ON THE HIGHWAY I HAD TO HAVE IT TOWED TO A SHOP. THEY DIAGNOSED THAT THERE IS A DESTROYED BEARING IN THE ENGINE DUE TO IT LOOSING ALL OF ITS OIL. THEY TOLD ME THAT A FIRE COULD HAVE HAPPENED DUE TO THIS ISSUE. THEY HAVE INFORMED ME I NEED A NEW ENGINE AND THE CAR IS NOT DRIVE-ABLE. I JUST BOUGHT IT 7 MONTHS AGO. THE WARRANTY IS UP. AND I'M GOING TO MAKE PAYMENTS ON A CAR I CAN'T DRIVE. 2014 KIA SOUL WITH A 2.0 ENGINE.
Source: NHTSA WEB SITE -
2014 KIA SOUL- STATEN ISLAND, NY
TL* THE CONTACT OWNS A 2014 KIA SOUL. WHILE DRIVING 15 MPH, THE VEHICLE HESITATED AND STALLED IN THE MIDDLE OF THE ROAD. MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED WHILE DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 KIA SOUL- CORAL SPRINGS, FL
I HAVE A 2014 KIA SOUL. I AM HAVING AN ISSUE WITH THE EXTERIOR LIGHTS. WHILE DRIVING, WHETHER ON HIGHWAY DOING 70 MPH OR IN THE CITY DOING 10 TO 45 MPH. THE LIGHTS GO OUT FOR 30 SECONDS WILL FLICK BACK ON AND DO THIS REPEATEDLY SEVERAL TIMES. NO CHECK ENGINE OR OTHER LIGHTS ARE ILLUMINATED. IT HAPPENS MORE OFTEN WHEN USING MY BLINKER SIGNALS. THIS HAS BECOME DANGEROUS. DRIVING WITH MY NEWBORN BABY IN CAR AND THIS HAPPENED ALMOST CAUSING A SEVERE ACCIDENT. I HAVE BEEN PULLED OVER AS WELL DUE TO THIS ISSUE. IT HAS GOTTEN TO THE POINT I DO NOT FEEL SAFE DRIVING AT NIGHT TIME WHICH CAUSES SEVERAL ISSUES. WHY IS THERE NO RECALL ON THIS ISSUE? THIS STARTED AFTER TAKING MY VEHICLE IN TO FIX TWO RECALLS A FEW MONTHS AGO AND HAS CONTINUED.
Source: NHTSA WEB SITE -
2014 KIA SOUL- LOUISVILLE, KY
I JUST PURCHASED A 2014 KIA SOUL EXCLAIM AND IT IS IN PERFECT CONDITION UNTIL I STARTED HEARING KNOCKING NOISE COMING OUT OF THE ENGINE. I PULLED ON THE SIDE OF THE ROAD AND CALLED TOWING COMPANY TO GET IT TOWED TO CLOSET KIA DEALERSHIP, I WAS TOLD IT WASN'T UNDER A RECALL AND THAT THE OTHER KIA SOUL(BASE) IS THE ONE UNDER THE RECALL. WHICH I HAVE TO PAY AROUND 10K TO GET IT FIXED! WITH A NEW ENGINE. CAR IS WELL TAKEN CARE OF AND THAT ISSUE JUST CAME OUT FROM NOWHERE. I STRONGLY BELIEVE THAT NHTSA RECALL CAMPAIGN NUMBER 19V120000(ENGINE) CATALYTIC CONVERTER TEMPERATURE SHOULD BE APPLIED TO THE 2014 KIA SOUL PLUS.
Source: NHTSA WEB SITE -
2014 KIA SOUL- YARMOUTH, ME
TL* THE CONTACT OWNED A 2014 KIA SOUL. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND BLACK SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE CONTACT WAS NOT SURE IF POLICE AND/OR FIRE REPORTS WERE FILED. THERE WERE NO INJURIES. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS CONSIDERED A TOTAL LOSS. THE VEHICLE WAS CURRENTLY BEING TOWED TO THE INSURANCE COMPANY LOT FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SOUL- REX, GA
I OWN A 2014 KIA SOUL + MODEL. TODAY WHILE I WAS DRIVING AROUND 35 MPH DOWN A LOCAL CITY STREET, I STARTED TO LOSE POWER IN TRAFFIC. I THOUGHT I HAD SOME BAD GAS OR SOMETHING. ABOUT A MINUTE OR TWO LATER, THE OIL LIGHT ILLUMINATED. I GOT A LITTLE NERVOUS WHILE DRIVING, SO I THREW ON MY HAZARD LIGHTS. I WAS ABOUT A 1/4 MILE FROM THE NEAREST SERVICE STATION (THE CLOSEST PLACE TO EVALUATE THE SITUATION). I PROCEEDED CAUTIOUSLY, DRIVING AROUND 15 MPH, TO THE SERVICE STATION WHEN I STARTED TO HEAR A TAPPING SOUND. I BECAME OVERLY CONCERNED THEN. I MADE IT TO THE SERVICE STATION, POPPED THE HOOD, AND CHECKED THE DIP STICK. THE OIL APPEARED TO BE AT THE PROPER LEVEL. JUST TO BE ON THE SAFE SIDE, I PURCHASED A QUART OF OIL AND POURED HALF OF THE QUART INTO THE CAR. I GOT BACK INTO THE CAR AND STARTED IT UP. IT WAS STILL TAPPING. I WAS LOCATED ABOUT A MILE AND A HALF FROM KIA ATLANTA SOUTH. SO I DECIDED TO TRY TO DRIVE TO THE DEALERSHIP. UPON PULLING OUT OF THE SERVICE STATION'S PARKING LOT, MY CAR STALLED THEN SHUT DOWN. THE BATTERY LIGHT AND OTHER SERVICE LIGHTS POPPED ON. I COASTED YOU THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANT. MY KIA SOUL HAS APPROXIMATELY 75,553 MILES ON IT. I GET MY OIL CHANGED REGULARLY. I WAS CONFUSED AS TO WHY MY CAR WAS MALFUNCTIONING LIKE THIS. THERE NO SIGNS OF SMOKE OR ANYTHING. MY CAR JUST STOPPED. I HAD TO WAIT 2.5 HOURS ON A TOW TRUCK. THE GUY TOWED MY CAR TO KIA ATLANTA SOUTH IN JONESBORO, GEORGIA. THE SERVICE DEPARTMENT WAS CLOSED. I HAVE TO WAIT UNTIL IN THE MORNING TO FIND OUT WHAT'S GOING ON. WHILE WAITING FOR THE TOWED, I DISCOVERED THAT THERE WERE MANY CASES SIMILAR TO MY CURRENT SITUATION. IT'S STRANGE THAT THERE ARE MANY OTHERS FEELING MY PAIN. NOW, I'M AWAITING ON THE DEALERSHIP'S VERDICT.
Source: NHTSA WEB SITE -
2014 KIA SOUL- NORTH RIDGEVILLE, OH
WHILE DRIVING AT NIGHT HEADLIGHTS WILL SOMETIMES TURN OFF FOR A SECOND OR 2, AND ALSO GO OFF MAJORITY OF TIMES WHEN USING TURN SIGNALS. THIS HAS BEEN HAPPENING FOR A YEAR NOW.THE CAR HAS BEEN TO THE KIA DEALERSHIP 2 TIMES FOR THIS BUT NO CORRECTION EVEN ATTEMPTED. PROBLEM OCCURRED ON CITY STREET WHILE TURNING.
Source: NHTSA WEB SITE