KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2020 KIA FORTE- Merrillville, IN
While driving, the vehicle suddenly began knocking severely, smoking, leaking oil, and then shut off unexpectedly without adequate warning. This created a serious safety hazard and near fire risk. The engine assembly failed catastrophically. Dealership inspection documented: connecting rod punctured engine block bearing material found in oil pan broken piston components in oil pan oil leakage underneath engine complete engine seizure/failure The dealership confirmed and documented the failure and replaced the engine assembly. Repair records and failed components should still be available for inspection through the dealership. My safety and the safety of others were placed at risk because the vehicle suddenly lost power while driving. Oil leaked from the damaged engine and the engine compartment began smoking. The engine could have caught fire or caused an accident due to sudden loss of power. There were no adequate warning indicators before failure. No meaningful oil-pressure or low-oil warning appeared until the vehicle was already smoking and severely damaged. This failure closely mirrors known Kia engine defect investigations and Recall Campaign SC209 / NHTSA Recall 21V259000 involving: connecting rod bearing damage piston oil ring defects excessive oil consumption engine seizure engine stall fire risk Although my VIN is not currently included in the recall population, the documented failure symptoms are substantially similar. I also report that another Kia vehicle in my household, a 2017 Kia Sorento, experienced a separate rod-bearing-related engine seizure despite proper maintenance and documented oil changes. The connecting rod blew a hole through the engine block, causing oil leakage and heavy smoke while driving. The vehicle could have caught fire or exploded, placing my life and others at serious risk due to sudden engine failure without adequate warning. Engine replaced under warranty; concerned for safety after 2 similar Kia failures.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Hawaiian Gardens, CA
The car started sticking when driving then a knocking in the engine. Upon investigation/ diagnostics we found that the engine is blown and needs replacing. I have owned this car for 3 years to date and have keep up on all maintenance which you can find on carfax there is no reason at 136,000 an engine should blow. I would like this fixed asap
Source: NHTSA WEB SITE -
2014 KIA SOUL- Middletown, OH
There is a rod knocking in the engine now. Car has always been properly maintained. There are no oil leaks or anything. The car now will not shift, loses power while going up hill, and is burning oil like crazy. Had the car looked at and was told the engine now needs to be replaced.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Hartwell, GA
The contact stated that when taking the vehicle to complete recall repairs for NHTSA Campaign Number 20V750 (Engine) The contact was informed that due to the milage on the vehicle that the repaired did not have to be completed. The contact stated they have experienced knocking and oil leakage that is related to the mentioned recall. The manufacturer was not notified of the issue. The approximate ,mileage 177,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA SOUL- Summerfield, FL
205/60R16 Noticed that all 4 of my tires the rubber is peeling went to tire place they said they were chunking and they should not be having 23500 miles on my 2023 Kia soul tires have been rotated every 5000 or so miles
Source: NHTSA WEB SITE -
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2016 KIA OPTIMA- Darden , TN
I purchased a Kia Optima 2016, in December of 2025. At the time the car wouldn't go over 60 mph. I hauled the car to Kia to have it inspected. The Kia dealership informed me that there is a recall on that particular car for an engine replacement. They tested the car and later informed me that they believed I purchased the car knowing it had a recall and wanted the engine replaced for free so I could sell the car. The car is not for sale, and I had/have no intentions on selling the car. I went ahead and paid $6100 for the engine to be replaced. I later did research and learned that if a car has a recall, it doesn't matter my intentions with the car. I felt that Kia denied a replacement engine because of their opinion of me and not for the recall. The car is registered and insured in my name and is being driven daily. At this time, I feel that I deserve a refund of the $6100. Can you guide me on which steps to take on this matter?
Source: NHTSA WEB SITE -
2022 KIA SOUL- Columbus , GA
Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at a red light on my way to get gas, I noticed the vehicle vibrating unusually. I made it to the gas station, filled up, and drove away. However, as I entered a heavily traveled highway, the vehicle began shaking uncontrollably and completely shut off in traffic. I was unable to restart the vehicle and had to have it towed, and later towed again to a Kia dealership/service center. The diagnostic codes identified were: * P0014:00 – Exhaust Camshaft Position Timing Over-Advanced/System Performance (Bank 1) * P0017:00 – Crankshaft Position/Camshaft Position Correlation (Bank 1 Sensor B – Exhaust) * P0303:00 – Cylinder 3 Misfire Detected I am extremely concerned because the vehicle is only about four years old, and I purchased it a little over a year ago. I have previously taken the vehicle to Kia for recalls, including recalls related to engine issues. Based on my research and the symptoms of my vehicle, I believe the recall involving the piston oil rings may be related to the camshaft and crankshaft issues now occurring. I am concerned this may represent an additional safety-related defect or recall issue that has not yet been fully recognized by Kia. I am submitting this complaint to bring awareness to this issue and request that a proper investigation be conducted before more drivers experience a dangerous failure in traffic. I would also like to request direct follow-up regarding my specific vehicle and this incident. Due to the seriousness of the failure and the safety risk of the vehicle shutting down in active traffic, I believe my vehicle should be reviewed as part o
Source: NHTSA WEB SITE -
2019 KIA FORTE- Charlottesville, VA
The contact owns a 2019 Kia Forte. The contact stated that while driving on the highway at 70 MPH, the contact had exited when the oil and battery warning lights were illuminated. The vehicle rolled over to the side of the road. The contact exited the vehicle and, upon inspection, noticed that an excessive amount of oil had leaked onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the drain plug had failed and the engine was damaged. The independent mechanic replaced the drain plug. However, the engine needed to be replaced. The vehicle was towed to the residence and had not been driven since. The contact had not experienced a failure in the past. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 KIA SORENTO- Canton, GA
I am submitting a formal safety complaint regarding my 2022 Kia Sorento, which is experiencing a dangerous and recurring loss of engine power during acceleration. This issue presents a significant safety hazard, particularly during situations requiring immediate acceleration such as highway merging, crossing intersections, and passing traffic.
Source: NHTSA WEB SITE -
2022 KIA SOUL- Windsor mill, MD
The check engine light came on. I took the jar to Kia and also requested for the piston recall to be repaired. I was denied due to an expired warranty. The engine stalled and stopped suddenly while driving in the street. Soon the care was no longer drivable.
Source: NHTSA WEB SITE