KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 KIA SOUL
    - Paradise, CA

    Steering makes a clicking noise and will pull either direction while driving straight. I took it to the dealership and they want me to pay for the repair. They state that the problem is the steering coupler. To me this is a safety issue, they said my warranty is expired so they wont cover the cost. I am afraid to drive it. It is also making my tires wear to fast and they are new.

    Source: NHTSA WEB SITE
  • 2020 KIA NIRO
    - BAKERSFIELD, CA

    AS AT 11/07/2023 KIA AMERICA KNEW OF HCV/HYDRAULIC CLUTCH ACTUATOR -HEV/HYBRID ELECTRIC VEHICLE CAUSED TRANMSISSION PROBLEM IN KIA NIRO HYBRID 2020 AND KIA AMERICA REFUSED TO REPAIR IT. RECALL COMPLETED 5/27/2025 AFTER POWER TRAIN WARRANTY EXPIRED.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Old River Winfree, TX

    I WAS DRIVING TO WORK AND HEARD A LOUD NOISE, THEN THE SOUND OF GLASS SHATTERING. I PULLED OVER AND LOOKED AT ALL MY WINDOWS AND DIDNT SEE ANYTHING. I CONTINUTED DRIVING AND I COULD HEAR AIR COMING FROM ABOVE, WHILE AT A REDLIGHT I STARTED OPENING THE SUNROOF COVER AND SAW GLASS. I IMMEDIATELY CLOSED IT AND RETURNED HOME AND GOT MY OTHER VEHICLE. THERE WAS NO CARS IN FRONT OF ME AND NOTHING ABOVE ME.

    Source: NHTSA WEB SITE
  • 2021 KIA SPORTAGE
    - Birmingham, AL

    I have experienced chronic and excessive engine oil consumption in my 2021 Kia Sportage S with the 2.4 L Theta II engine. Since around 80,000 miles, I have had to add oil every 2 weeks between oil changes to prevent the engine from running low. My vehicle now requires a complete engine replacement, estimated at $10,000. Despite regular maintenance and oil changes (documented by Express Oil Change in Pinson, AL, with service records at 81,520 mi, 88,215 mi, 94,153 mi, 96,970 mi, 98,902 mi, 101,522 mi, and 105,273 mi), the vehicle continues to lose oil rapidly. Kia and my dealer have confirmed there are no recalls or warranty campaigns for my VIN, even though this issue is identical to the well-documented engine defect affecting earlier Kia models covered under the Theta II engine settlement. This defect creates a serious safety risk, as the engine can run dangerously low on oil between services, leading to engine failure or stalling while driving. I am currently out of work recovering from surgery and cannot afford the $10,000 repair. I am requesting that NHTSA investigate and expand the existing Kia engine defect recalls to include 2021 Sportage models using this engine.

    Source: NHTSA WEB SITE
  • 2018 KIA FORTE
    - Halifax, PA

    Right break light fills up with water. Consistently changing break light bulbs due to moisture in the break light.

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Dayton, OH

    My 2014 Kia Optima is burning oil heavily and emitting fumes into the cabin. The dealership confirmed an engine issue but said they are waiting on paperwork to replace the engine. I’ve been told to continue driving it even though the burning smell enters the car and causes headaches. I believe this is a safety hazard.

    Source: NHTSA WEB SITE
  • 2012 KIA FORTE
    - Spring Hill, TN

    Back in July my car started jerking, stalling, and smoking. There was a recall 20v750 open for engine fires. The dealership check it out and said everything looked good. They installed a knock sensor related to the problem. Last week my car did it again leaving me stalled on the interstate at night. There is now a P1326 code for the knock sensor which confirms that there was a issue. However I'm being told that due to my mileage the warranty had expired and there isn't anything they can do.

    Source: NHTSA WEB SITE
  • 2013 KIA RIO
    - Chicago, IL

    The contact owns a 2013 Kia Rio. The contact had notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the recall repair. The recall repair was performed; however, while starting the vehicle the check engine, ABS, and oil warning lights and several other unknown warning lights illuminated. While attempting to turn the steering wheel, there was a lot of resistance in the steering wheel and while pressing the brake pedal the brake pedal went to the floorboard and lost power brakes functionality. The contact checked the brake fluid level, and the vehicle was returned to the dealer. The contact was informed that there repair had not worked, and resetting the fuse had failed. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 114,928.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA SOUL
    - Seaville, NJ

    On 8/12/25, my 2018 Kia Soul (approx. 126,000 miles) suddenly began shuddering at low RPM with a flashing check engine light, near-stalling, and smoke from the exhaust. A warning message appeared for an engine control issue. Prior to failure, the engine intermittently knocked and displayed an oil pressure warning light. The engine burned oil at an excessive rate between routine oil changes. At the Kia dealership, diagnostic codes P0300 and P0303 were found. The dealer reported a burnt valve and seized starter, estimating $2,960 for valve repair or $6,437 for engine replacement, and stated these were not covered under Kia’s extended warranty or E2 Class Action Settlement because no P1326 code appeared. However, the symptoms match the rod bearing wear defect already covered under the E2 settlement. The dealer refused to perform the bearing clearance test (Kia’s required diagnostic for this defect) without payment, even though the settlement and extended warranty specify Kia must cover all inspection, diagnostic, and repair costs for potential rod bearing failures within the 15-year/150,000-mile coverage period. The engine failure created a serious safety risk when the vehicle lost power and nearly stalled in traffic. The burnt valve and seized starter are likely secondary effects of bearing-related long block failure. Kia’s refusal to inspect the vehicle without charge contradicts the settlement’s intent and prevents proper diagnosis of a known defect. I request that NHTSA investigate Kia’s handling of inspection and warranty coverage for vehicles showing these symptoms but lacking code P1326.

    Source: NHTSA WEB SITE
  • 2010 KIA SEDONA
    - Wimberley, TX

    Abs pump control module is defective, leaking fluid causing safety issues.This part is hard to find and very expensive, also has to be programmed to your vehicle with no guarantees that it will work.called Kia customer service and asked for help with this issue but was rejected.

    Source: NHTSA WEB SITE