KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SORENTO
    - Colorado Springs, CO

    The drive mode selector in my Kia Sorento was found to be defective. The selector forces the vehicle into "Eco" mode on startup regardless of the previously selected mode. This creates unexpected throttle response at startup given the manual states leaving the vehicle in other modes (such as "Smart" or "Comfort") will be retained on key-cycle. The specific incident in question produced unexpected throttle response while backing into a highly-trafficked road and resulted in unexpected proximity to oncoming traffic. The selection module has a further failure state: the backlight lamp showing selected drive mode has gone out preventing ready identification of current drive mode.

    Source: NHTSA WEB SITE
  • 2024 KIA TELLURIDE
    - Biloxi, MS

    I activated the windshield wipers and noticed no fluid spraying from the nozzles. Upon checking the washer fluid reservoir under the hood, it was nearly empty despite being refilled just two days prior. There were no visible external spills, but I discovered a significant puddle of washer fluid accumulating behind the front-right wheel well liner, indicating an internal leak. Further inspection (guided by online owner forums reporting the same issue) revealed that the ribbed plastic section of the windshield washer hose—specifically at the connection point near the firewall—had cracked and separated. This hose runs as a single assembly from the reservoir, through the engine bay, to both front and rear nozzles. The crack appears to be a manufacturing defect in the brittle plastic material, which is prone to fracturing under normal temperature fluctuations or minor vibrations, rather than wear from high mileage. The failure eliminates the ability to clear the windshield of rain, bugs, or debris, creating a hazardous blind spot and directly contributing to reduced visibility.

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - chula vista, CA

    I was driving in the carpool line to Anaheim with my daughter, the car starts pulling and make a noise in the front part and start loosing speed, from 75 miles per hour to 40 miles per hours in 2 minutes. I drove to the safety zone but in high risk to a crash. All the sensor lights on in the front part. And the steering feels hard, no movement. We feel so stressed and unsafe. The police officer help us and The 511 towing help this was on October 16th. We pay $830 dlls to the AAA to bring the car to San Diego.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Jackson's Gap, AL

    I live in Alabama. Temperature here is 34 degrees so far in the morning. My check engine light is on. I have taken it in and had diagnostics and they can't find a code or code history. My heat and AC do not work properly if the ambient temperature on the cluster doesn't show up or is not correct. 72 degrees when it's not working right will run you out of the car it's so hot. The cluster currently says it's -15 degrees outside and has the snowflake beside it. I am scheduled bc they are booked out at the dealership to have diagnostics run on 11/14. I don't know if it is wiring, ambient temperature sensor, max air sensor, HVAC module (dealership had previously cleared water out of the module and then replaced the module, initially when they couldn't find the problem they disconnected the battery and reconnected to reset and clear the code). The dealership in Auburn Al has addressed all the issues and done all the services, updates, and trouble shooting. I'm having to run three different temps in the car and crack the windows when I need heat and AC just crack the windows and adjust the three temps again. I feel like I'm just getting a quick fix each time I go instead of the problem being resolved for good. This has been an ongoing issue especially when the temperature changes (seasons) or fluctuates (throughout the day). I've listed below the most recent start date. I would have to contact that dealership to get the exact timeframe that it ALL started.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Whiteville, TN

    Excessive oil consumption causing monthly oil changes. No low oil indicator causing engine to rattle.

    Source: NHTSA WEB SITE
  • 2026 KIA CARNIVAL HYBRID
    - Cranberry Township, PA

    On the highway, the vehicle would not accelerate and was losing speed even though the gas pedal was fully depressed. Initially, the vehicle was in ECO drive mode, traveling approximately 65 mph and the steering wheel paddle to toggle the regenerative breaking between levels 1-3 prior to getting onto the highway. The vehicle speed dropped from ~75mph into the low 50mph range on the highway and was able to maintain speed then slowly regain speed when then phenomenon would happen again. The engine light was not initially on but did come on eventually. The engine light flashed at first but then stayed solid. Eventually a safe space was found on the side of the highway to pull over and restart the car. After restarting, the vehicle was able to regain highway speed (using caution, slow acceleration to merge back onto the highway), however when attempting to accelerate faster to see if the problem persisted, it did and the car again would not accelerate even when fully depressing the gas pedal. It felt similar to when you push the gas pedal while in park where the engine revs with high rpm's but doesn't move. The road trip was completed using cruise control, which seemed to have less issues (although not zero issues). After exiting the highway, at lower speeds (<30mph) the vehicle was shaking like it was going over rumble strips until it could be turned off and restarted. Component: power train. Yes, it is available for inspection. Safety issue: While traveling on the highway at times, the vehicle lost speed, was unable to maintain speed and/or accelerate. This could have easily caused a crash at highway speeds (60mph+). inspected by others? No. Will be taken to dealer on 11/3/25 Warning lights: The engine light came on after the initial incident. Kia Connect app, the following diagnostic codes were received; P030000, P030100, P030300.

    Source: NHTSA WEB SITE
  • 2023 KIA SELTOS
    - Kingston, TN

    Vehicle acts like it’s going to die. No maintenance lights well maintained. Rattle noise and acts like it’s misfiring. Went to turn at traffic light and almost got into a wreck due to no horse power. This has been happening since less than 40,000 miles but car dealership keeps saying “nothing is wrong” because there isn’t a warning light on! It’s getting worse!

    Source: NHTSA WEB SITE
  • 2019 KIA SPORTAGE
    - Monroe, GA

    My check engine light started blinking and the car was stalling out. I have now parked the car in my driveway. I bought the car October, 2024

    Source: NHTSA WEB SITE
  • 2020 KIA SPORTAGE
    - Oceanside, CA

    While driving uphill on Interstate 15 North near Temecula, California, the vehicle suddenly lost engine power without warning. My speed dropped from approximately 75 mph to around 60 mph in heavy traffic. This unexpected loss of acceleration created an immediate safety hazard, as vehicles behind me were traveling at freeway speeds and I was nearly rear-ended. I had to maneuver from the far-left lane to the shoulder while the vehicle continued to lose power. Once stopped, the check engine light was flashing, and the engine temperature gauge showed extreme heat, raising concern for a potential fire. The vehicle was towed to a Kia dealership, where technicians confirmed a complete engine failure and recommended a full short-block replacement. The vehicle has been regularly serviced and has more than a dozen documented service visits, including visits for ongoing oil-consumption concerns. Despite this, the low oil warning light never illuminated when the engine oil level was low; the only alert that appeared was the routine maintenance reminder. The lack of a low oil warning contributed to undetected oil loss and sudden engine failure. This failure occurred at approximately 92,000 miles and mirrors previously reported engine and bearing defects in similar Kia models. The vehicle and documentation are available for inspection upon request.

    Source: NHTSA WEB SITE
  • 2020 KIA SPORTAGE
    - Paterson, NJ

    Subject: Complaint Regarding Excessive Oil Consumption in Kia Vehicle I am writing to formally report a persistent safety and reliability concern regarding my Kia Sportage. Despite diligently maintaining the vehicle according to Kia’s recommendations, the engine has been excessively consuming oil. This issue has been ongoing for approximately two years, causing repeated inconvenience, potential safety risks, and significant concern regarding the vehicle’s reliability. I reported this problem to Kia multiple times, seeking a resolution under the warranty and for guidance on repair or remediation. Unfortunately, my concerns have been consistently minimized or dismissed, and no meaningful solution has been offered. I was informed by Kia representatives that the issue does not warrant action, despite evidence that similar engine oil consumption problems have affected other vehicles of the same make and model. This situation has left me without recourse and raises concerns about the safety, durability, and quality of this Kia vehicle. I respectfully request that the National Highway Traffic Safety Administration investigate this matter to determine whether it constitutes a defect that could affect the safety or reliability of Kia vehicles and to ensure that affected consumers are protected. Thank you for your attention to this urgent matter.

    Source: NHTSA WEB SITE