KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 KIA SORENTO
    - Tea, SD

    My lights are set to auto but when driving they randomly switch off. The dash shows the switch from auto to off but the control is still set to auto. I have to manually switch the control off and then back on for the lights to come back on. I’ve also noticed a few times in the morning my lights are on. My switch is set to auto and my car is completely off but the lights are on. This is very unsafe as it happens at night and I can’t see the road.

    Source: NHTSA WEB SITE
  • 2025 KIA K5
    - Irving, TX

    The contact owns a 2025 Kia K5. The contact stated that the vehicle was purchased from the Kia dealer as a brand-new vehicle. The contact stated that while attempting to register the vehicle on the online vehicle rental site Turo the following day, the contact became aware that the VIN was included in a recall. The contact stated that the dealer had sold and delivered a brand-new vehicle that was under recall. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA SOUL
    - Plymouth, IN

    I have owned this car now, for 3 years and uh, in those 3 years, I have had to add a quart of oil to it every week. There is a problem with oil consumption. It does not burn it and it does not leak it. And uh, apparently, kia says there is no problem. So in my opinion, the 1.6 l Kia engine is garbage. It has blow by if I take the oil cap off. The oil cap will sit there and rattle and blow off. Now it sou ds like it is getting ready to blow the motor, it has a rod knocking.

    Source: NHTSA WEB SITE
  • 2022 KIA K5
    - Pensacola, FL

    Gas tank expanded and warped the back seat causing my child’s car seat to not be seated properly. Walking near the car you can smell gasoline very strongly. The check engine light came on briefly and then went away. My car is at the dealership currently as they decide what to do about the issue.

    Source: NHTSA WEB SITE
  • 2018 KIA SORENTO
    - North Fort Myers, FL

    * High pressure fuel pump quick disconnect fuel line fitting leaking fuel. * Raw fuel leaking poses a risk of fire and danger to the vehicle occupants. Raw fuel leaking in a closed in area as it did in my garage could have lead to an explosion due ignition of the fuel vapors. * My vehicle was repaired by a KIA dealership. The dealership noted that they've seen this issue several times in the past few months including one instance where the fuel line fitting actually fell off. The dealership acknowledged this failure hasn't yet become a recall issue which is why I'm filing a complaint with the NHSTA to establish a record of the issue. * The component was probably discarded by the dealership. The dealership didn't mention sending the part out for inspection or reporting the issue to the manufacturer. Galeana KIA did provide 2 pictures of the fuel leak area. I've attached these to this form. * There were no warning lamps or messages for this type of leak. The vehicle drove as normal. It wasn't until I parked the vehicle in my garage that I noticed a strong smell of raw fuel.

    Source: NHTSA WEB SITE
  • 2023 KIA EV6
    - Madison, AL

    The contact owns a 2023 Kia EV6. The contact stated while attempting to unlock the driver's side door with the remote, the door failed to unlock. The contact manually unlocked the door with the key. In addition, while attempting to start the vehicle, the vehicle failed to start, with the message "12-Volt battery failure" displayed. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V200000 (ELECTRICAL SYSTEM); as a probable cause for failure. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA SOUL
    - Yukon, OK

    My 2022 Kia Soul was recalled due to an engine defect involving piston oil rings. The recall repair was supposed to include a specific engine vibration test and possibly an engine replacement if the test failed. Initially, the dealership performed the test incorrectly and said it failed. They redid the test and said it passed, but instead of replacing or fully inspecting the engine, they only installed an oil ring sensor. I am worried the sensor-only fix does not address the root issue, especially since the sensor’s effectiveness is currently being audited. This could pose a safety risk because the engine defect can cause failure, loss of power, or fire. In addition, I have experienced the warning light—a triangle with an exclamation point—that comes on intermittently. When it does, the message says to “check upper rear brake light.” This warning light has appeared multiple times, which adds to my concern about the vehicle’s condition. No other warning lights related to the engine have appeared yet, but I’m concerned about the incomplete recall fix and the possibility of future engine problems. The problem has not been fully confirmed or resolved by the manufacturer or an independent service center.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Mifflinburg, PA

    Motor uses 6 guarts of oil in 3000 miles. No leaks. The dealer has done the oil consumption test. And it failed every time. Kia denied claim to replace engine. They stated that it passed the bearing test. This is crap.

    Source: NHTSA WEB SITE
  • 2018 KIA SEDONA
    - Morganton, NC

    Engine failed…driving down the road with five small children and without warning all the lights came on and started smoking, leaking fuel, power doors failed, steering, acceleration and more. We had to have the car towed to a shop. A when looking into what’s happening apparently many others are having to spend thousands to fix this issue and I’m afraid that’s where we are. An investigation needs to be opened as this is clearly an ongoing issue for many families

    Source: NHTSA WEB SITE
  • 2016 KIA OPTIMA
    - Kansas City, MO

    The contact owns a 2016 Kia Optima. The contact stated that while driving at 45 MPH, there was a misfire coming from the engine, and the vehicle was shaking. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with engine failure due to piston rings failure, causing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The contact stated that the ignition coil, cylinder #1, and spark plugs were replaced. The dealer was contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE