KIA Complaints

The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 25 MPH, the vehicle experienced a loss of automotive power. No warning light was illuminated. The contact stated that after an independent mechanic started the vehicle, there was an abnormal knocking sound coming from the vehicle. The vehicle was towed to a local dealer, where it was deemed unrepairable due to insufficient engine oil records. The contact stated that the failure was related to an undisclosed recall. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

My VIN number was included as part of the engine recall up to 150,000 miles. My car sat at the dealership and the engine replacement was denied because the leaking piston were not cover as part of the engine recall. I even called Kia directly and they would not cover the engine replacement. The excessive oil consumption starter at 93K, the engine failed at 120,000 mile and 7 years old. I bought the vehicle brand new and I changed my oil faithfully. I think they denied the engine replacement because they started getting all these other engine recalls. The car was very reliable and no other major problems until this.

Bought the car last month had it put on a diagnostic machine 2 times took a trip lasted one week now it's in the shop days bad motor engine light came on @ parked it right then they told me that it ended a engine it run perfect then it wasn't it is a 2017 Kia Sorento it's only 8 yrs old is there any manufacturer warranty or coverage of any kind for that yr it ran really good for a minute then it wasn't it's still in shop being looked @ I have exstended warranty. They want me to pay 2.700 for tear down @ they can't say if they fix it then after I'm outa pocket I had to leave it in another state I seen online recalls on that make yr @ model can you give advice thanks

We had to take the car to a mechanic to have the engine replaced because it started making a loud noise and then stopped running. They advised us that because it has less than 150,000 miles, it should be covered by KIA. We spoke to KIA and they told us that because we missed 2 recalls that we were never notified about it would not be covered. If the recalls would have been done, they would cover the damages. We purchased the car a couple of years ago from my sister in law who got it when my father in law passed away in 2019. I checked with her and she never received the recalls and we never received them. Therefore, since neither of us knew about the recalls they were not done. I spoke to someone at NHTSA and they advised me to file a complaint. They don't have records of where the recalls were mailed. We are having to pay $4500 out of pocket due to this issue. Please advise if there is something that you can do to help get KIA to reimburse us or the damages that should be covered by them. My cell # is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oil pump on vehicle failed, result was severe internal damage to motor, entire engine needed replaced at 120,600 miles.

My 2022 Kia Sorento keeps loosing power while I’m driving. Now the check engine light is o w

My 2016 Kia Optima EX (VIN [XXX] , 2.4L I4 DI) suffered sudden engine bearing failure and complete engine seizure after approximately three months of use. After inspection, the Kia Scottsdale dealership confirmed that my vehicle’s VIN was eligible under the engine replacement warranty and submitted a request for assistance.However, Kia America denied the request. This defect is identical in nature to the known dangerous defect covered under Kia Safety Recall SC147 (NHTSA 17V-224) and related recalls for earlier Optima model years, involving connecting rod bearing wear leading to engine seizure. In my case, the defect caused a total loss of motive power, posing a serious crash risk. Kia Motors America has refused to repair or replace the engine, claiming my vehicle is ineligible due to being purchased from an auto auction (Sierra Auction) and having multiple prior owners. This refusal ignores that the defect is a safety-related manufacturing flaw identical to those already acknowledged by Kia and subject to federal recalls. I request NHTSA investigate Kia’s refusal to extend the same safety remedies to my VIN and consider whether the scope of SC147 and related recalls should be expanded to include vehicles with the same defect pattern. Supporting documentation available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I’ve been hearing this rattle noise mostly when I crank the vehicle. I took it to go get checked out and they heard it when I first brought it in for them to check. But when they got it to the back for mechanic to listen for it, of course it didn’t do it. They kept my car a whole day to try n find the issue/hear the noise and was unsuccessful. I’ve been told that it could possibly have something to do with the car timing or something with the engine. My car only has 34000 miles on it and it’s making this noise. They won’t approve me to trade it in or anything to help fix the problem or get me in something better.

Every since I bought my car back in 2020 I have to keep getting a oil change because my light keep coming on I was told by a mechanic the my Kia have a oil consumption problem

No Accident just routine maintenance finds that are concerning me . The car is 15 yrs old but over the years have had to replace the brake light bulb harness several times The brake light bulbs get too hot thus melting the bulb receptacle causing the brake lights not to illuminate. Have had vehicles come up behind me several times way too close for comfort because brake lights not working .