KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2021 KIA TELLURIDE- Leland, NC
Tried to open sunroof and it would not open. Seems to be a common issue on 20-22 tellurides. Please make this a recall so people don’t have to pay out of pocket for a repair, like the dealership is telling me.
Source: NHTSA WEB SITE -
2022 KIA SOUL- Lancaster, OH
My kia soul had no warning lights until last week when it shut down completely while pulling into an intersection, I have just purchased it 6 months ago. The engine light came on along with the oil lamp, battery light and master warning light. The car shut down and after a few minutes came back on. It has been doing this randomly for a week now so its barely been driven. It had a p000a code so I took it to a kia dealership for repairs after having it checked elsewhere and being told it needs a new engine. The repairs they quoted me at are over 4k and included the intake cam and intake and exhaust cam phasers. There is not much of a guarantee that this could not happen again if I spend it. I was told its unsafe to drive so its parked and may have to be defaulted on. I've seen others with similar issues while researching.
Source: NHTSA WEB SITE -
2020 KIA FORTE- Landisville, PA
Kia is lying to a judge in Lancaster county PA and federal court by stating I did not opt out of class action when they know I opted out end of 2023. Kia also knows these cars are still being stolen and have taken no action to prevent thefts or damage to vehicles. The "upgrade" does not work. My car sustained 7000.00 of damage in May 2025 and had the "upgrade" installed. On the same night, the same people stole multiple other kias and caused severe damage to numerous other vehicles within a 20 mile radius. My report was made to pa state police. The only reason why they didnt actually steal my car was because on same night they tried to also steal my neighbors sorrento at same time. When they attacked her car, her alarm went off and the group fled in 2 sedan type vehicles. Kia has done absolutely nothing to prevent thefts or damage to these vehicles and now have lied to judges in my case. They are trying to force me back into the class action as they dont want to pay me for damages they caused and the class action settlement is a joke. That is why I opted out almost 2 years ago now. Kia are liars.
Source: NHTSA WEB SITE -
2019 KIA SOUL- Raleigh, NC
Hello, my oil rings in my engine failed, which there is a recall of 2021 and newer but same issues, causing my oil to burn and get trapped in the catalytic converter, then burning it out the exhaust, also I kept loosing oil. Under further diagnosis from a mechanic, I had to get a full rebuild of my engine at a cost of $5,000, and also I had to get a new catalytic converter with a cost of 500.00. PLEASE look into this and let me know what I can do further. Thank you!
Source: NHTSA WEB SITE -
2026 KIA CARNIVAL- Sebastian, FL
Driver assistance system. This system monitors vehicle variables and unnecessarily SOUNDS A WARNING to take a COFFEE BREAK!! Here is the issue. When driving I need critical warning information. It is distracting while driving to be alerted to a COFFEE BREAK warning. PLEASE direct KIA to enable drivers to TURN OFF this feature. Every 10 minutes I am getting a warning and the warning is completely unrelated to driver status or restfullness. Driver assistance systems should be able to have HUMAN control. This is an assistance system, not a safety system. Please direct KIA issue as system update to allow human control of driver assistance.
Source: NHTSA WEB SITE -
-
2022 KIA SOUL- West Haven, UT
Originally, my CE light came on the first week of July 2025 and threw a Historical P0011 code for my intake Camshaft Variable Timing Solenoid. Light went off, and I took it to my local KIA dealership within a couple of days for a diag. They didn't catch a code, but said that sometimes the P0011 code will throw if there is any oil build-up, so they just recommended a 60k mile maintenance about 9k miles early and that it "should clear the code" with a flush. I couldn't afford a $1400 total service so I took it to a service shop nearby for an engine flush and an oil change on 08/08/25. The service shop also got a code for my variable Timing Solenoid and they cleared it after service. After one drive cycle, the CE light came back on, and this time threw a pending code for a Cylinder 2 misfire. The employee at the Auto Parts store said that Cylinder 2 could have a faulty coil and suggested a replacement, which we did. After another drive cycle, the CE light came on once again and threw a code(of unknown status) for a Cylinder 2 and 4 misfire. They advised us that due to the misfires after an oil change, that the Solenoid sounded like the problem afterall. I replaced my Solenoid, and not only did my CE light come on again, but I also experienced misfire, along with white smoke from my exhaust and rough idle. I got one last diag on 08/09/25 and they were able to do a scan, where they found oil had reached my spark plugs, and had noted the walls of my pistons were worn from the pistons knocking the walls. We also noticed that we burned through the entirety of the oil added to my vehicle during my oil change. With all of that information, the mechanic advised me that his best opinion without looking at my internal motor that my Piston Rings are likely worn, causing my misfires, oil consumption, burnt oil, and oil rising past the Piston Rings. We discussed the current recall on 2022 Kia Souls due to faulty Piston Rings and that it could coincide
Source: NHTSA WEB SITE -
2016 KIA SEDONA- Lake City, FL
In Feb of 2023, my van had no known issues and out of nowhere it started making a terrible noise, every light in the dash came on, my power steering stopped working and then my engine shut off. I had it towed to a mechanic shop, they said it needed an engine. I had it towed to our local KIA dealership. They said it did not need an engine, it only needed a timing chain. That was $8000. We decided to get it done. 4 weeks later exactly from when we picked it up, I was on the interstate and the exact thing happened. I had it towed back to our local KIA. They stated it now needed an engine and it would be a used engine because they do not manufacture the engine anymore. It had over 60K miles on it and it would be $13K not including shipping or labor. We decided not to do this. After further investigation, this should have been under warranty the entire time and we never should have spent any money on it. This has been a terribly unreliable “family car”. I will NEVER buy a KIA again. My family is still suffering from paying $8K+ to have it “fixed”.
Source: NHTSA WEB SITE -
2022 KIA SPORTAGE- Calumet City, IL
On [XXX] while driving on the highway my vehicle stalled and the engine light came on. I called my local Kia dealership and setup a diagnostic. My vehicle was dropped off 7/22/25 in which I was informed it was still under warranty and a claim would have to be filed. Days later I received a phone call stating I would have to provide maintenance records in which I have a personal mechanic who services my vehicle when needed. I was contacted multiple times and told Kia was requesting more documents and on 8/7/25 I received a phone call stating I would have to pay $700-$1100 for Kia to take out my engine and see if there was neglect to the engine on top of already owing them 663 for replacing my battery as well as the cost for the diagnostic. I am currently [XXX] and can not drive my car due to the engine being out. On documents provided from Kia it states the testing they are requiring me to pay was optional and I was informed if I paid the money there would be no guarantee Kia would still fix the vehicle. I am now out of a vehicle and spent close to 2,000 on rentals and still have a car note and insurance to pay to a vehicle I cannot even drive. Being [XXX] having doctors appointments and getting ready for a baby this has become stressful and a burden to my life and Kia is making it hard for me INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Van Buren, OH
We bought this brand new and have the paint peeling off. It’s a 2020 so paint should not be pealing off. I have read that they are aware of this paint issue but nothing is done yet about it.
Source: NHTSA WEB SITE -
2022 KIA SOUL- MYRTLE BEACH, SC
Took my 2022 soul in for the ring recall. The kia dealership in myrtle beach denied warranty due to sludge. That my complaint. I thought if ring leaks it creates sludge.
Source: NHTSA WEB SITE