KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 KIA SORENTO- Eau Claire, WI
Out of no where engine light starts flashing and had it checked code P1326 Knock Sensor Detection System. Now need a new engine. This is a common issue for this make and model but somehow my vin isn’t on the recall. This isn’t right
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Surprise, AZ
This scenerio happened and fire resulted with total loss. Fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings Recall date 2018-12-18 Recall no. 18V907000 Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak. Hide details Recall consequence A fuel leak in the presence of an ignition source can increase the risk of a fire. Recall action Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Source: NHTSA WEB SITE -
2019 KIA SPORTAGE- CONCORD, NC
My engine has been burning through oil very fast, it is only 6 years old. I have to put oil in it approx 3 times before another oil change is due. My mechanic suggested I see if there were any recalls but there are none. I have no lights on or any other issues.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Bastrop, TX
When initially finding out about the recall I attempted to schedule an appointment to have it fixed. Unfortunately, I was told by someone at Kia of North Austin that the recall was no longer open and was unaware until now that there is in fact an open recall for my vehicle.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Evans, GA
We have been having problems with the speed control not functioning. Sometimes we couldn't set the speed or slow it down. Now it doesn't function at all! When it was working the cancel switch would also not work and we had to use the brake pedal to shut it off. Later on while driving through town with the cruise control still on, I stopped at a traffic light and the engine began to race at a high rpms. I took my foot off the gas pedal not knowing exactly what it would do and rpms settled down. Luckily the suv didn't accelerate into the vehicle in front of me. The engine has done this a couple of times with or without the cruise control on. My wife drives this vehicle with our grand children onboard and I am highly concerned about their safety.
Source: NHTSA WEB SITE -
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2025 KIA CARNIVAL HYBRID- Wesley Chapel, FL
UNKNOWN. While driving, an alert will pop up "Consider taking a break." It is very distracting and actually startles me to the point of almost having had an accident several times. It will pop up several times while driving at random intervals. I have tried to disable it, but cannot. I called the KIA hotline and they said for me to not drive the vehicle, but also, they would not purchase the vehicle back from me. They did not offer any other solutions beyond that. I have talked with the dealership and they do not have a solution. They did not mention this feature when purchasing. I would not have bought the vehicle if I had known about it ahead of time. I would like for the Kia company to allow users to disable this distracting feature.
Source: NHTSA WEB SITE -
2023 KIA SELTOS- Lakewood, OH
Car has stalled 3 times after driving short or long distances in hot weather (near Great Lakes, not even southern heat). Twice in 2024 and once in 2025. It is 2023 Kia Seltos with only 10,000 miles. Dealer inspected it 2024 (possibly not knowing of other recalls) and said nothing wrong. It’s the turbo engine, while I see the regular engine versions have a recall. Could be the rings, crankshaft sensor, ISG, electric oil pump controller, etc. It stalls while at a red light or stop, and is dangerous if on a hill as it does not accelerate and starts to roll backwards when take foot off brake and step onto gas pedal. It has also stalled in traffic on a bridge and then needed to be restarted.
Source: NHTSA WEB SITE -
2019 KIA SOUL- Frederick, MD
Engine burns oil at a rapid rate. Has been inspected & confirmed by dealer. Was informed it may be a piston issue that has been located on similar Kia vehicles, but is not on the recall list. No warning lights appear. No warning light indicating low oil either, which means I must check the level daily & add oil as needed (about one quart per week).
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- Lakeland, FL
The clear protective coat has failed over the white paint. I was originally unbothered. However, now I've learned it is a known issue in this and other makes/models. I am fearful the areas where paint has chipped, are now showing wear and rust. I've learned rust can weaken the body and affect the safety/structure. What can be done to correct this? This is my first report, if I should begin elsewhere, please advise. Thank you in advance for any help. I would simply like to have a reasonably safe vehicle and dont want to be negligent in not reporting/caring for the issues.
Source: NHTSA WEB SITE -
2022 KIA SOUL- Goldsboro, NC
-Piston oil rings,oil burn -potential fire or wreck risk -oil usage confirmed -no -engine noise Manufacturers are accepting 1 qt burn per 1,000 miles. This is beyond excessive and should be repaired or replaced.
Source: NHTSA WEB SITE