KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SORENTO
    - HILLSBOROUGH, NC

    Oil pressure sensor and leaking oil. Also paint peeling off badly. Snow pearl white. I purchased extended warranty and dealer never fixed anything.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - MACUNGIE, PA

    The car battery cells are defective and would not charge above 60%. After faulting on electrical vehicle alarm instrument panel sometimes may show false battery state of charge.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Westfield, IN

    The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle abnormally shuddered, with the low oil warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure due to excessive oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the diagnostic result was confirmed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 74,750.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 KIA EV9
    - Santa Barbara, CA

    I was driving and the car suddenly gave a number of error messages, and I could not drive above 40 miles an hour on the freeway. This was very unsafe. I had it towed to the dealership and they replaced the ICCU Unit, which appears to be a very common problem with Hyundai/Kia electric vehicles. The ICCU unit does not power the car. It should not have affected the car's performance.

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Corona, CA

    The contact owns a 2024 Kia EV9. The contact stated while driving at an undisclosed speed, the front driver's side seat detached from the frame. Due to the failure, the contact was unable to reach the brake pedal, and almost lost control of the vehicle. In addition, the contact’s mother and minor children were also occupants of the vehicle at the time of the failure. The contact was now concerned about the safety of the vehicle and was afraid to drive the vehicle. The vehicle was taken to the dealer where it was determined that all the seats inside the vehicle had detached from the frame due to fractured bolts. The contact was informed that the bolts needed to be torqued. The vehicle was repaired. The failure first occurred immediately after the vehicle was purchased. The contact stated that the failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 6.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA SEDONA
    - Loveland, OH

    The contact owns a 2020 Kia Sedona. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with several unknown warning lights illuminated. The vehicle was towed to the dealer, where the vehicle was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was not repaired; however, the failure recurred when the dealer attempted to test-drive the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 77,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 KIA OPTIMA
    - Harrisburg, NC

    While driving at approximately 45/50 mph, the right rear window suddenly dropped into the door panel without warning. This unexpected failure startled me and created a distraction while driving, as well as compromised my ability to hear and concentrate safely. My left rear window has also slipped into the door panel and is now being held up by shims and I have now discovered that the issue is due to a failed window regulator. This is a known issue in similar vehicles and poses a potential safety hazard, especially during adverse weather or high-speed driving. The Manufacturer has not issued a recall only a bulletin and the cost that was quoted to me from Hendrick Kia of Concord was over $900 dollars a regulator.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Oak Hill, FL

    Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Selden, NY

    The contact owns a 2019 Kia Sorento. The contact stated that while driving 55 MPH, the vehicle unintendedly accelerated to 95 MPH. The check engine and hazard warning lights were illuminated. The brake pedal was depressed; however, the brakes failed to respond as needed, and the steering wheel seized. The contact turned off the vehicle and was able to stop the vehicle on the side of the road. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that the throttle shaft was faulty and needed to be replaced. The vehicle was repaired; however, the failure recurred the following day, and while driving at 55 MPH, the vehicle unintendedly accelerated to 80 MPH. The contact pulled over to the side lane and turned off the vehicle, and the vehicle gradually slowed to a stop. The check engine warning light and hazard light were illuminated. The vehicle was restarted and slowly driven back to the same deale,r and the contact was informed that additional diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA SPORTAGE
    - Fort Worth, TX

    The contact owns a 2017 Kia Sportage. The contact stated that while driving 70 MPH, the vehicle stalled and then lost motive power with several unknown warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic test information was provided. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 101,000. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE