KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SORENTO
    - Culpeper, VA

    The vehicle is hesitant during acceleration and linger in one gear. when try to move from a stop have to remove foot of the gas and back again with a pause before it will accelerate, only to start jerking.

    Source: NHTSA WEB SITE
  • 2017 KIA SEDONA
    - Yauco, PR

    The Sedona is showing paint damage on the rear trunk door. The unit is white. It is starting to flake where the glass ends.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Oysterville, WA

    First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. In­teresting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both current and future model owners? l await your reply. I hope KIA will share a disclosure that is fundamental and not try to hide or mislead.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 KIA SPORTAGE PHEV
    - Winston Salem, NC

    Kia opted for Leather like material for the steering wheel cover. This material with only 14, 828 miles on the vehicle is starting to peel off causing a bad gripping scenario. The material is more like a vinyl instead of leather. I have brought the vehicle to the Dealer who is attempted a warranty submission but I believe they will maybe only replace it with the same material and it will do it again. In all my years of driving I have never seen a wheel cover peel like this material is doing. It has been slowly failing over time and not all at once.

    Source: NHTSA WEB SITE
  • 2024 KIA SORENTO
    - Wheeling, WV

    The vehicle was driven home from work, parked outside in a secluded spot. When I went to leave like an hour later, there was a huge crack in the windshield on the driver side. The crack seemingly appeared out of nowhere, and there is no chip, indicating that it was hit by something that would’ve caused the crack.

    Source: NHTSA WEB SITE
  • 2022 KIA TELLURIDE
    - austin, TX

    vehicle oil change recommendation is 7500 miles. my car has burned through oil through past 4 oil changes to a very low level (almost empty) at less than 5000 miles. there was never any low oil alert sensor warning. as a result the transmission began jumping and gear slipping upon acceleration to the point of mechanics saying it needs a new transmission. On one occasion my vehicle actually froze/ ceased up in middle of rush hour traffic. I pressed the gas pedal and it had zero acceleration. the car completely shut off. Kia blamed me for having oil changes done outside of Kia service center as reason for the problem.

    Source: NHTSA WEB SITE
  • 2024 KIA SELTOS
    - South Plainfield, NJ

    On July 9 while waiting at a red light car randomly turned off, had to put car in park and restart On July 19 while driving about 55mph on an extremely busy interstate highway car shut down completely. I could not restart or shut the car off, car was in drive and we had full power, no issue with battery, no warning signs, we were nearly killed by an 18-wheel truck traveling at normal high speed on this highway. We were eventually pushed off to the side where we sat for 2 hours until family members came. In the car were 2 seniors, 1 battling dementia and another anxiety and a young man who suffers from paranoia schizophrenia. Both trying to recover. In addition, Kia roadside assist wanted to tow us 2 hours past our dealership and home and charge us $661 when we were fully covered. Kia dealership said if they could not repeat the stall they could not really determine what is wrong. This is the 3rd serious issue I have had with this vehicle and each occurrence I was made to feel like the issues did not exist. 1 week into ownership I complained about a knocking noise, was told that the struts came from the factory loose, a month ago the differential gear box needed to be changed. I am now told that it could take a very long time to repair, and I would need to rent a car at my expense and if approved will be reimbursed at some point. I am terrified to drive my new car.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Stillwater, OK

    I have a 2017 Kia Sorento. On Sunday [XXX], I was driving on [XXX] in Oklahoma when I started hearing a weird knocking noise and was having difficulties accelerating. I was in the car with my mother and [XXX] son just between Guthrie and Edmond OK which is a very heavily trafficked area. My car suddenly shut off, I coasted to the side and put my hazards on. After 2 hours waiting for a tow truck to tow my vehicle back to my home town a mechanic informed us the engine was blown and could be apart of their lawsuit against engines. After reading many many other peoples encounter with Kia, Kia acknowledges issues with the engines and were placed in a lawsuit however they find every way out of responsibility for replacing the engines that are faulty. Not only did this put others in danger while I was driving UNDER the 75mph speed limit but it is July in Oklahoma and in the upper 90’s but feels like the hundreds placing myself, my mother and child at risk of heat exposure due to this faulty engine and having to wait 2 hours for a tow truck. I purchased the vehicle in 2020 during Covid when many business’ were shut down and more difficult to receive oil changes properly, and many people reported that since the engine was faulty it was eating away at the oil faster meaning oil did not go as far as it should. This company should replace ALL faulty engines REGARDLESS of their oil change reports and software updates as this is a massive safety feature and puts lives at risk on the road. No warning lights went off until the engine already shut down. They need to accept responsibility on these models as this is a major cost in a time many people cannot afford repairs for something that should be safe to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2016 KIA FORTE
    - Belleville, IL

    1. NHTSA Safety Complaint Draft Vehicle Info: Make: Kia Model: Forte5 SX Year: 2016 VIN: [XXX] Engine: 1.6L GDI (G4FJ Nu engine) Issue: This vehicle uses the 1.6L GDI Nu engine (engine code G4FJ), which is the same engine involved in Kia’s engine defect recalls and class action settlements related to connecting rod bearing failure and engine seizure risks. However, Kia is refusing to provide the Knock Sensor Detection System (KSDS) update, and no internal campaigns or recalls are listed for my VIN despite the identical mechanical risk. I purchased the vehicle in 2017 and was unaware of the extended warranty and safety campaigns until now. I am experiencing symptoms of rough idle and pre-knock concerns, and yet Kia and my local dealership are unwilling to escalate my case or even verify warranty eligibility. This defect poses a risk of sudden engine failure and should be addressed under expanded recall coverage. I am requesting NHTSA investigate inclusion of later-production 2016 vehicles like mine, which clearly share the same defective power train. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE HYBRID
    - Houston, TX

    Car shuts off as alert start flashing and beeping. Get a red flashing screen and a hazard message that states "CHECK HYBRID SYSTEM. STOP SAFELY". So far this has only happened while I was at a stop, but I have read in forums where it has happened to people while they are driver.

    Source: NHTSA WEB SITE