KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 KIA K5
    - Beloit, WI

    The contact owns a 2025 Kia K5. The contact stated that occasionally while driving at various speeds, the front headlights, rear brake lights, and interior cabin lights illuminated very bright. No warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were performed; however, the failure persisted. In addition, the contact stated that the transmission was replaced prior to the recurring failure by the same local dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 24,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 KIA SORENTO
    - Greer, SC

    The contact owns a 2012 Kia Sorento. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). The contact stated that while driving 10 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that the vehicle was pushed to a nearby parking lot. The vehicle was then towed to a Collison enter. However, no cause for the failure was found. The vehicle was then towed to the dealer where it was determined that the engine needed to be replaced. The contact was informed that the recall repair of NHTSA Campaign Number: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) could not be performed if the engine was not replaced first. The vehicle was not repaired. The contact had received a recall letter regarding a defect in the engine and the vehicle had been repaired in 2017. The manufacturer was made aware of the failure. The failure mileage was 274,479.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 KIA STINGER
    - Farmington Hills, MI

    The contact owns a 2018 Kia Stinger. The contact stated while driving 45 MPH, the engine started knocking for approximately six minutes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who declined the repair, due to gaps in between oil changes. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA SOUL
    - DANVILLE, VA

    Rod bearing pop while driving on highway. Car stalls out. Only warning was oil light and battery light appearing. Rough idle and sluggish...sounds like it's going to blow .

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Rapid City, SD

    We have a 2025 KIA Telluride and in the second row seats the right hand seat receiver you have to grab it and hold it up tight to insert the seat belt. You have to be strong to do this. We went to Billion KIA in Rapid City SD toi get it fixed and they can't fix it. So they called KIA Corp and KIA said it is not a design flaw and they won't fix it. Someone could get hurt or killed in an accident. Thank you for any help.

    Source: NHTSA WEB SITE
  • 2022 KIA CARNIVAL
    - Leonardtown, MD

    The passenger side sliding door would not respond to any button pushed to open the door. Once I get it manually opened, it will not latch upon closure resulting in a beeping and warning in my dash. I can turn off power doors and manually force it to shut and most of the time that works but this specific incident it was not working. I ensured that there was nothing blocking the door from shutting and finally got it to shut and latch. I drove out of the location I was at and the sliding door flew open at about 20mph.

    Source: NHTSA WEB SITE
  • 2022 KIA CARNIVAL
    - Leonardtown, MD

    On [XXX], my kids were getting into the vehicle to go to a playdate. My [XXX] got in the car and into his seat. I was on the driver's side buckling my [XXX] in her car seat and my [XXX] was climbing into the door/her seat on the passenger side. The passenger side sliding door shut on my [XXX] 's hand. I immediately tried to open the door with the button next to the steering column and it would not respond. I then ran around to the other side of the car and used the button on the handle, but the door did not respond to open. I had to manually pull on the handle to force it open off of her hand. No fingers were broken, but the door was shut on her hand completely and she had bruising. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2025 KIA SPORTAGE HYBRID
    - Houston, TX

    My KIA Sportage Hybrid SX Prestige, bought brand new on 4/29/2025 and had 250 miles when I had transmission problem on weekend after 3 days of ownership. The car, when slowed down to about 30 miles/Hr, transmission suddenly shifted to neutral and the engine became dead. This happened 3 times within half an hour on freeway during the time of high traffic. I had to pull over and restarted the engine. I brought the car to the dealership on Monday, May 5 of 2025 and it took them 3 days to reproduced the problem to send to KIA service headquarter and today is May 29 (3 weeks and 3 days later) the car is still in the shop waiting for a new transmission replacement.

    Source: NHTSA WEB SITE
  • 2022 KIA CARNIVAL
    - Edwards, IL

    Driver side sliding door closed COMPLETELY on daughter's finger causing significant damage and laceration down to the bone. Required extensive laceration repair.

    Source: NHTSA WEB SITE
  • 2022 KIA SELTOS
    - Jonesboro, GA

    The contact owns a 2022 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the contact had scheduled a recall appointment and was advised by the dealer that the recall had been placed on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that the recall was on hold. The contact stated while driving approximately 45 MPH and ascending a hill, the vehicle hesitated while depressing the accelerator pedal, and failed to respond as needed. Additionally, the contact stated that vehicle was making abnormal knocking sounds while the vehicle was stopped and idling. The contact stated no warning light was illuminated. The vehicle had not been diagnosed by the dealer. The failure mileage was approximately 36,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE