KIA Complaints

Vehicle was taken to Clovis Kia to address recall NHTSA# 23V218 (SC267). Kia was unable to fix the issue and ordered a battery pack replacement (they replaced the current battery pack 2 years and roughly 20K miles previously). New battery pack was installed and the system still does not function properly. Multiple error codes present and car is undriveable. At the 1 month mark we demanded a loaner vehicle. They swapped the loaner for another one when the car neared 5k miles. After 4 months, our vehicle is still not operational. in 4.5 years of ownership, the car has sat at Kia Clovis for 6+ months to address multiple battery issues, safety recalls and electrical issues. We have requested updates and information but Kia corporate is not responsive. So we have documented for a California Lemon Law buyback and sent a demand message to Kia to buy back the vehicle since they can't return it to us in the same or better condition than when we dropped it off. The last in person conversation was to let us know the new loaner should be brought back when we've put 3K+ miles on it so they can trade it again. (it was obvious they had little faith in our car being repaired)

I took my car in April 16 for the piston oil engine recall. The Kia dealership said it need to sit for 24 hrs before test. The next day they said it failed. Then, the dealership said I need to replace all the hoses because it won’t adhere properly to the new engine . I receive a notification that my case was open for a new engine. May 9th, the dealership reached out saying they were still waiting for parts. Two hours later they said it needed to retest. Four hours later it passed and it’s ready for pick up. I never got the new engine even though it failed prior to Kia halting the recall. I am concerned for my safety.

The contact owns a 2021 Kia Seltos. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the vehicle lost motive power with the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the recall was currently on hold. The approximate failure mileage was 40,000. Parts distribution disconnect.

My 2016 Kia soul had the engine white come on. I took it to have the computer read what the problem was. It came back engine knock sensor. I was told there was a recall on this and I needed to take it to an authorized Kia dealer. I took this to an authorized Kia dealer who told me that that was a faulty check engine light there was nothing wrong with the sensor, but my pistons were bad and I needed a new engine. Well, when I read further into the recall, it specifically said that this check engine sensor issue could affect the engine. My car just hit 100,000 miles. I had regular service. I now have a Kia who is sitting in front of my house not being able to be run. I truly feel that there is an issue that was not addressed when it was checked the check engine light indicated faulty knock sensor. This recall connected that there may be issues with the motor if this were the problem. I feel like I’m being taken advantage of. I am currently without any transportation and cannot get any help. Is there anything you can do to help me?

My vehicle has a breaking issue. When breaking the breaks either hard break or get sticky and grab, release, and grab. This is scary. Sometimes you are slowing down on a 55MPH road and suddenly you hard break even though you weren’t slamming down on the breaks! I have almost been rear ended multiple times. The problem has been reproduced by myself, a few friends, and family members. However, the dealership says it is normal. I know it’s not! I’ve had this vehicle for 42000 miles! This has not been checked by the police. This started after the dealership replaced my tires.

The Kia Carnival Hybrid wouldn't allow me to accelerate, topping out at 30/31 MPH despite me fully pressing down on the accelerator. It has happened twice now (a few days apart) and can only be resolved by turning the car off and then back on. Compared to similar complaints logged on the NHTSA website, the difference is that this happened when it was roughly 50-60 degrees outside--not during extremely low temperatures as the other examples have described.

Driver Attn Warning randomly goes off frequently for no reason, this malfunction involves the front camera causing this frequent warning for no reason. This faulty issue gives the driver the sense that it should be ignored as it goes off for no reason, this makes this safety system null and void. It is equivalent to the blind spot warning going off so that the driver ignores it over time leading to them pulling in front of a car in there blind spot. The dealer and manufacturer know about this issue but refuse to do anything to fix it, the dealer says it's in the software of the car and they can't change it and Kia refers me back to the dealer, it's a frustrating run around for the customer. No it has not been inspected by insurance or police. The driver attention warning feature with a coffee cup began flashing a warning as soon as we pulled it off the lot

I am writing to formally request reconsideration for including my 2017 Kia Forte in the existing recall (NHTSA Recall No. 21V-260, Manufacturer Recall No. SC210) affecting similar 2017-2018 Kia Forte models. Despite my vehicle not being initially included, I believe it should be reconsidered due to the following reasons: 1. Similar Engine Issues: The recall pertains to certain 2017-2018 Kia Forte models manufactured at the Kia Mexico plant between June 5, 2017, and July 24, 2017, equipped with 2.0L Nu MPI engines. My vehicle, manufactured at the Kia Mexico plant, is equipped with the same 2.0L Nu MPI engine and has experienced similar issues as described in the recall, including abnormal engine noise and warning lamp illumination prior to engine failure . 2. Consistent Maintenance Record: I have maintained my vehicle consistently, adhering to the manufacturer’s recommended maintenance schedule. The Carfax records demonstrate regular oil changes, brake inspections, tire rotations, and other necessary maintenance performed both at authorized Kia service centers and independent shops. The most recent maintenance was conducted at 112,530 miles, just before the engine failure occurred . This demonstrates that the failure was not due to neglect or lack of proper maintenance. 3. Premature Engine Failure: My vehicle’s engine failed before reaching 116,000 miles, which is significantly premature for a well-maintained engine of this type. Given the similar defect characteristics — oil pressure issues caused by foreign particles in the oil pump variable relief plunger — I strongly believe that my vehicle’s failure aligns with the recall conditions described . 4. Safety Concerns: The defect described in the recall poses a significant safety risk due to the potential for loss of motive power while the vehicle is in motion. My experience aligns with this risk, as the engine failure occurred without sufficient warning, putting me and others at risk.

The contact owns a 2020 Kia Soul. The contact received notification of NHTSA Campaign Number: 21V259000 (Engine); however, the dealer informed the contact that the recall repair could not be performed because the test used to check the piston rings was faulty. The vehicle was remained at the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

MY 2023 TELLURIDE HAS 50K MILES ON IT, AND WHILE MY WIFE WAS DRIVING MY DAUGHTER TO SCHOOL SHE NOTICED THAT THE AIR CONDITIONING WASNT WORKING. SO I LOOKED ONLINE AND SAW THAT IT MAY BE A COUPLE THINGS. MAJOR COMPLAINT WAS THAT KIA WAS NOT COVERING THERE WARRANTY FOR THERE CONDESOR THAT FAILS BECAUSE THEY CLAIM A ROCK HITS IT. SO I TOOK IT TO THE DEALERSHIP, AND THEY CONFIRMED MY NIGHTMARE, THAT IT WAS A ROCK AND THAT IT WOULD NOT BE COVERED UNDER THE 100K WARRANTY. IT IS MY FEELING THAT THIS IS A DEFECT IN THE MANUFACTURING OF THE VEHICLE IF YOU FIND MAY DIFFERENT TELLURIDES ONLINE, WITH VARIATION OF MILES ON THEM AND THEY ALL FAIL, AND THE COMPANY CHARGES ITS CUSTOMERS $1800 TO FIX IT. PLEASE HELP