KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 KIA SOUL- garland , TX
As of today 05/08/25 car will not start, it was also chugging while i was on the freeway and would not go over 50mph
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- Gilbert, SC
My Kia Telluride backup camera and screen has become unusable with random colors, screen dark spots, blacking out, and pixelation. This is becoming a widespread problem according to multiple message board posts for Tellurides. I cannot use the backup camera. Most users are reporting Kia refuses to cover as a safety issues and is charging over $8000 to replace the entire infotainment system. There were no warnings, just starting happening randomly and is now seemingly permanent.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Pittsburgh, PA
Purchased kia in 2021- Car was taken in on April 24 for a recall. I was originally told the recall would take 2 weeks if it failed now South Hills Kia along with Kia can tell me anything. We are 2 weeks in the car I need to drive my elderly mother to her dr appointments with and not one person can tell me when I can get my car back or even a loner. My car has less then 33,000 miles -this is just wrong on Kia’s part and South Hills Kia for not supplying a car as they keep my with ZERO end in sight. Thank you
Source: NHTSA WEB SITE -
2021 KIA SOUL- Woodstock, GA
The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 KIA OPTIMA- New Market, TN
Vehicle engine shut down without warning while driving on the interstate on April 27,2025. I had the vehicle towed and come to find out a "campaign" was issued for the vehicles engine in July of 2018. I purchased the car used in March of 2021 and was not aware of the "campaign" in which the vehicles engine was defective and could possibly cause a fire. I have reached out to KIA to see if they could help me in resolving the issue with the engine, but have yet to hear back from them.
Source: NHTSA WEB SITE -
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2021 KIA SORENTO- Kingston, PA
I had purchased my vehicle in January of 2024. At the time the car drove great. Fast forward a few months later and that’s when the issues started happening. I would go to accelerate the vehicle and it’s like the car didn’t want to go anywhere. I would have the pedal down to the floor and it wasn’t moving. At first when it happened it was sporadicly, and I thought ok it’s a new car maybe that’s just how it drives. But then when I was pressing the gas pedal the engine would revv up but then continue to rev even when the car was moving, like it wasn’t catching the gear. So I had enough of just thinking it’s the car and I had my own mechanic look at it and he mentioned CVT transmission slipping. So being still under warranty I took it into Kia this past December and explained the loss of acceleration, it eating gas, and how I truly do not feel safe. Well of course I was told there is nothing wrong with it, and that it learned my driving habits and that I possible keep hitting the shifter in manual. I had videos of the rpms revving up and the car not moving, and they didn’t want to see my videos. I was just a few thousands miles from my 60,000 mile second owner warranty and not sure if that’s why I was told there was nothing wrong with is. This vehicle is truly a hazard as it does not move on acceleration on the highway and feel like I will get into an accident because of it one day. Kia really needs to address the issue before something really bad happens to someone. I apologize but it will not allow me to upload videos of the issues before and after going to Kia and how there is still an issue.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- Overland Park, KS
The contact owns a 2014 Kia Optima. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a burning odor coming from the engine compartment. The contact stated that while driving 5 - 10 MPH, the vehicle suddenly stalled and lost all power. The contact was unable to restart the vehicle. The ABS, check engine, and battery warning lights were illuminated. The vehicle was towed to the dealer. The manufacturer was made aware of the issue. The failure mileage was 133,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 KIA FORTE- Cleveland, TN
My vehicle lost 3 quarts of oil between oil changes somehow. The engine is bad now and has to be replaced. Never did a check engine light or oil pressure light come on to alert me that my car was burning oil somehow and the oil was low. At the oil change a few weeks ago the techs underneath my car called out that everything was normal under the car. No leaks, no oil spots anywhere. My safety was put at risk because I drive a very busy highway to work every day. If I had been in heavy traffic at the time of engine failure I could have gotten into a wreck or caused a wreck. If a check engine light or low oil pressure light had come on, this whole situation could have been completely prevented. The issue has been confirmed by the dealership on 5/7/25.
Source: NHTSA WEB SITE -
2015 KIA OPTIMA- Junction City, OH
Having issues with my engine, it’s throwing the code saying that my glow relay is stuck on and has something to do with the knock sensor, which is on a recall on 2015 Kia Optima, but my VIN number doesn’t seem to be one that’s on the recall list, but my engine is doing the same thing that the other ones are being recalled for.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Woonsocket , RI
While driving the car stalls, lags and makes rumble sounds. It will stall and go down in revolutions from 3/4 down to 2 or even 1. It does this whether I am actively driving in the highway going 60 miles an hour or pulling of from a red light / stop sign. Is anyone else having this problem? Is very scary and nerve racking when in the highway going at 60 miles an hr and it just stalls and lags and takes a minutes to pick up speed
Source: NHTSA WEB SITE