KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - West Haven, CT

    My cars shift lock release keeps getting stuck. I replaced the shift solenoid but that didn't work. I see there was a recall for 2016 kia sorentos for this issue but my VIN was not included in the recall. Can you direct on where I can go from here please! Thank you

    Source: NHTSA WEB SITE
  • 2025 KIA EV9
    - Norfolk, VA

    Vehicle was delivered with an active safety recall on it. The safety recall is second and third row seat mounting bolts may be missing. Recall was announced December 2024 and car was purchased/delivered on March 20th 2025

    Source: NHTSA WEB SITE
  • 2024 KIA TELLURIDE
    - Crawford, TN

    Instrument cluster above the steering wheel is black and will not work. No way to know speed as well as other important things.

    Source: NHTSA WEB SITE
  • 2022 KIA SELTOS
    - Oregon, WI

    ENGINE SEIZED WHILE DRIVING ON VACATION IN FLORIDA. PUT THE DRIVER AND 3 PASSENGERS AT MAJOR RISK FOR AN ACCIDENT AND/OR FIRE! HAD TO PUSH VEHICLE BACK TO A SAFE SPOT. HAD NOTICED SLUGGISH ACCELERATION ON AND OFF AND SOME SMOKE COMING FROM EXHAUST, ENGINE KNOCKING WAS VERY PRESENT, OIL LOOKED DIRTY AND GRITTY. NOTICED THERE WAS A RECALL FOR THIS KIA- ENGINE NEEDS TO BE REPLACED DUE TO THIS RECALL ASAP. WE HAD TO PAY FOR PLANE TICKETS TO GET ALL 4 PEOPLE BACK HOME TO WISCONSIN, HAD TO PAY FOR TRANSPORTATION BACK AND FORTH, LOST OUT ON DAYS OF VACATION, HAD TO HAVE THIS VEHICLE TOWED TO KIA IN PANAMA CITY, FL AND WILL NOW HAVE TO HAVE IT SHIPPED BACK TO WISCONSIN, WE WILL HAVE TO PAY FOR A RENTAL VEHICLE WHILE THIS IS INSPECTED AND FIXED. KIA SHOULD REIMBURSE OR PAY FOR ALL OF THESE THINGS! MY DAUGHTER AND HER FRIENDS WERE STRANDED IN ANOTHER STATE DUE TO THIS BAD ENGINE AT ONLY 60,800 MILES!

    Source: NHTSA WEB SITE
  • 2023 KIA K5
    - Washington, PA

    2023 Kia K5 GT1, once at 16k miles and now again at 26k miles, while driving, the dashboard console flickered on me and the car lost complete acceleration and power, fortunately on urban roads or else would have been extremely unsafe and dangerous if high speed, especially since I have a child. Pulled over and turned off vehicle, and turned back on acceleration regained but check engine light remains solid. Took it to dealer at 16k miles and they checked it out and just reset the codes, advised if it happened again to bring it back right away. I am aware of the open recall on this Kia model, but my specific vehicle VIN is not impacted. However, I suspect the sudden power loss issue is the exact same issue. This is an extremely dangerous and unsafe issue with this vehicle, particularly if you have kids or are driving high-speeds on the highway!!!!

    Source: NHTSA WEB SITE
  • 2022 KIA SELTOS
    - Midlothian , TX

    My Kia Seltos has a recall on the engine because the piston rings leak oil. My car is now losing massive amounts of oil and has damaged my engine. I brought car to dealership and they wanted me to go through my warranty and refused to honor the recall and kicked me out.

    Source: NHTSA WEB SITE
  • 2013 KIA OPTIMA
    - Mesa, AZ

    I am leasing the 2013 Kia Optima LX through a 3rd party dealership that apparently stated in their terms and conditions that they are not responsible for doing maintenance on the car before being sold. I was on the road after getting gas when all of the sudden, the car started to slow down and my emergency check oil, engine, battery lights all came on. I was able to safely pull into a parking lot but after that, the car wouldn’t turn on. After trying to jump start the battery with another car, the engine started to smoke. We thought the alternator died. The third party dealership has their own maintenance shop and said it was alternator one day, then said it was engine the next and it manually can’t be turned over. That’s when they said because I didn’t get a software update, I didn’t have a warranty and I need to pay for the engine myself. Kia won’t help and the dealership won’t lend a loaner car for this inconvenience. I was never made aware that there were recalls on the car or a software update that needed to happen.

    Source: NHTSA WEB SITE
  • 2016 KIA OPTIMA
    - Jacksonville, FL

    The contact owns a 2016 Kia Optima. The contact stated while driving on the highway at 65 MPH, the vehicle began to jerk excessively, and the contact was forced to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and the contact was informed that the fuel injectors and valve cover gasket were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,260.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA SOUL
    - Galesburg, IL

    The contact owns a 2021 Kia Soul. The contact stated that while driving at various speeds and accelerating, the vehicle occasionally shuddered or stalled, forcing the contact to pull over onto the side of the road to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to a local Auto Zone, where a diagnostic scan retrieved information for a cylinder #1 misfire. The vehicle was taken to a local dealer, where the vehicle was diagnosed, and the contact was informed that further diagnostic testing was required to determine the cause of failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 KIA SPORTAGE HYBRID
    - Delray Beach , FL

    Vehicle mpg does not match estimated mpg statement on sales sticker. This has been a consistent problem from date of purchase. Dealer and car manual claim it would improve gradually. It has not. I think they over estimated mpg and/or the milage calculator is defective. I have been to dealer 3 times, they do not make records of my concerns and tell me that 5 mpg off is normal. I have wide fluctuating numbers from the display whether running on battery or gas.

    Source: NHTSA WEB SITE