KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 KIA FORTE
    - Charlottesville, VA

    Headlights have become very yellow and cracking formed on them. This effects evening /night time driving and you see ads to purchase cleaners that I have tried and it has done nothing. Not sure why this has not been remedied or made a recall to replace these as defective materials or what one can do to solve this with positive results or recommendations people can do with out equipment. This seems to be a big problem with a lot of vehicles mine included. Thx you for listening and thought I would report this issue as another safety concern

    Source: NHTSA WEB SITE
  • 2010 KIA FORTE
    - Charlottesville, VA

    Unknown. Vehicle serviced since 2010. Oil changes based on recommend miles. Only 80,000 miles. Wife [XXX] only uses it mostly for store runs. Since recently inspection and oil change motor has a loud knocking at start up and gets quiet shortly after but while idling you can here a ticking noise. We have all paper work to maintenance. Fear if my wife is stranded or worse and thought I would report this. I will take it in to see what is said. Doesn't seem normal for only 80,000 and well maintained INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2024 KIA SPORTAGE HYBRID
    - Middletown, NJ

    The contact owns a 2024 Kia Sportage Hybrid. The contact stated that while driving at 30 MPH, the vehicle came to an abrupt stop. There were no warning lights illuminated. The seat belt failed to secure her grandson, who was occupying the front passenger seat, and he flew out of the seat. The driver's seat belt failed to secure her, and she was thrust forward over the steering wheel. The contact called the local dealer, but there was no response. While driving at approximately 30 MPH, the vehicle came to an abrupt stop. There were no vehicles around. While driving at 30 MPH, the vehicle suddenly stopped, and an unknown pickup truck crashed into the rear of the vehicle. The contact was concerned about driving the vehicle. The contact sustained injuries to her neck, back, and left shoulder, which was torn, and medical attention was provided. There was no reported fire or airbag deployment. A police report was filed. The vehicle was towed to another local dealer, Raceway Kia 4044 US-9, Freehold, NJ 07728, who determined the vehicle was working as designed. There were no codes displayed during diagnosis. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 3,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SORENTO
    - Otter Creek, FL

    The contact owns a 2014 Kia Sorento. The contact stated that while driving at approximately 55 MPH the check engine light suddenly illuminated and the vehicle experienced a loss of automotive power and reduced speeds. Smoke and flames were also present coming from the engine compartment. The vehicle was driven to the side of the road before it stalled. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was later towed to the home. Fire report information was unavailable. The cause of the failures was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 147,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - Okeechobee , FL

    Catalytic converter overheated. Motor stalled. Wallace Kia, Stuart, Florida ran diagnostics on my vehicle. I brought it into Wallace Kia, Stuart, to get it fixed via the recall. They refused to do it. They said that the catalytic converter overheated and the motor has damage. I don't understand why they won't honor the recall and fix my car. They wanted me to pay for the diagnostics, but they won't send me an invoice.

    Source: NHTSA WEB SITE
  • 2019 KIA FORTE
    - Galveston, TX

    The contact owns a 2019 Kia Forte. The contact stated while driving at an undisclosed speed, the Lane Keep Assist system activated briefly, taking control of the vehicle and the vehicle started pulling to the right lane. As a result of the failure, the contact completely lost control of the vehicle and spun out into oncoming traffic narrowly avoiding a crash. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Shepherdsville, KY

    My car started shaking and making knocking sounds, pulled over and turned it off, tried to turn it back on and it shut off, had it towed to a family/friend mechanic he says my engine needs to be replaced. I’ve never had issues up until now.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL HYBRID
    - Huntsville, AL

    Temperature was 28 degrees outside. Car had 4500 miles on it. Car warmed up for 10 minutes before driving. At the one mile mark, it locked up at 31 mph and 1.4 rpm. It would not accelerate and it maintained the speed and rpm without pressing on the gas. The brakes did work. It lasted for another mile and then resolved. No indicator lights came on. The car did. It recognize there was a problem. It has not been replicated. It is available to be inspected. Not being able to accelerate above 31mph poses significant risk to both my family and other drivers.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - Hot Springs, AR

    The contact owns a 2015 Kia Soul. The contact stated that the check engine warning light was illuminated intermittently. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); and the Catalytic Overheating Protection Engine Control Unit logic was updated to prevent overheating of the catalytic converter. After the recall repair was completed, the failure persisted. The contact took the vehicle to a certified mechanic, who diagnosed that the catalytic converter needed to be cleaned. The vehicle was not repaired. The check engine warning light remained constantly illuminated. The manufacturer was not informed of the failure. The failure mileage was 115,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA SOUL
    - Dundalk, MD

    Engine died on the highway. All of the warning light lit up before the car stalled and eventually died.

    Source: NHTSA WEB SITE