KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA SORENTO- Columbus, OH
I was driving my daughter to school and heard 2 popping noises under the car. The car started smoking as I was driving. I pulled into the parking lot and the car wouldn’t stop. I pressed the break multiple times before it eventually stopped. The car was completely smoking from the hood and then caught fire as I got me and my children out of it. The fire department came and successfully put the fire out after about 30 minutes of continuous flames. It was a total loss
Source: NHTSA WEB SITE -
2012 KIA SORENTO- Kapaa, HI
The downhill break control (DBC) and the traction control system is is engaged and eliminated in the dash. It causes smoke or steam to come from under the hood after it is driven. This is the second time this issue has happened. I spent over $3,000 and six months getting this fixed last time. If there is not a recall on these things it should be recalled and fixed without me having to pay for it again. I believe it should have been covered the first time it happened.
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- SUMMERVILLE, SC
As part of the fix to address a recall related to a a drivetrain defect and potential rolling issues, Kia installed software that would automatically apply the emergency brake when the car was put into park and the door was opened, and/or turned off. The problem with this fix is that once the car is off, the driver can not disengage the parking brake, thus creating an issue related to towing or moving the vehicle out of the road after an accident. This also makes it impossible to perform a rear brake replacement as the parking brake cannot be released. This software update needs to be amended so the the driver can disengage the parking brake when needed.
Source: NHTSA WEB SITE -
2020 KIA SPORTAGE- Barre, VT
Just got my oil changed 2 weeks ago and the oil light came on, checked and there was no oil, so been adding oil and it keeps burning it up, after reading a bunch of forums I see that I’m not the only one to have this issue. This isn’t the first time I’ve had this issue, I figured first 2 times were accidental but now that I’m on my 3rd time I believe that something is wrong.
Source: NHTSA WEB SITE -
2023 KIA K5- Moreno Valley, CA
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA OPTIMA- :Panama City, FL
driving down highway on March 1, 2025 a knocking sound started, the oil light came on, making weird loud tapping, knocking sounds. I just bought vehicle about 4 months ago, it was in mint condition and I NEED my car is my lively hood
Source: NHTSA WEB SITE -
2021 KIA SOUL- new london, OH
ON WAY TO WORK MY CAR STALLED ENTERING HIGHWAY TOOK CAR IN TO GET CHECKED THEY SAID THERE WAS NOTHING WRONG WITH IT ..IT NEEDED OIL CHANGE .THAT WAS APPRO. 60000 MILKES...THEN JULY 2024 EXITING HIGHWAY IT STALLED AGAIN I HAD TO RESTART HAD IT CHECKED IT WAS ABOUT 72000 MILES THEY SAID SAME THING. THEN IN SEPT OF 24 IT STALLED AGAIN DAY AFTER OIL CHANGE ENGINE LIGHT CAME ON. i TOOK IN AGAIN THEY SAID ITS THE OIL PISTON RINGS SAID MY ENGINE NEEDS REPLACED AND ITS NOT UNDER WARRANTY. sO NOW ITS 8000 OR MORE MONEY TO REPLACE ENGINE. i HAVE KNOCKING SOUNDS LIKE SOMEONEONE IS THROWING JACK AROUND CAR...
Source: NHTSA WEB SITE -
2025 KIA SORENTO- College Station, TX
Outside temp was 33 degrees F with a slightly lower windchill. I started the car and, when I accelerated to 30 mph, my car began to beep and the dashboard indicated the speed was limited to 30 mph. It went into limp mode and resisted when I tried to go above 30. We were towed to Kia but they could not replicate the issue and said it may have been due to the cold. A Google search showed others with 2025 model Kias also had the issue and they also happened during colder temps. I was glad I was on a 40 mph road and not a highway or it could have been a dangerous issue. There was no indication of any issue until I tried to accelerate to 30 mph. It drove fine the night before when it was also below freezing.
Source: NHTSA WEB SITE -
2019 KIA OPTIMA- Taylorville, IL
When attempting to stop, my brake petal goes all the way to the floor causing me not being able to stop! No warning lamps or messages and no other symptoms or problems with my brakes It start month ago and seems to be getting worst
Source: NHTSA WEB SITE -
2020 KIA STINGER- Moultrie, GA
My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.
Source: NHTSA WEB SITE