KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA OPTIMA
    - Monrovia, CA

    Engine started making a knocking noise. Took the car to a machine that agreed this is the same issue that other Kia's have had. Those Kia's engines were on recall but for my year, it is not on recall. Even though it's the same exact issue. Car maintenance is up to date.

    Source: NHTSA WEB SITE
  • 2015 KIA FORTE
    - Miami, FL

    The contact owns a 2015 Kia Forte. The contact stated that upon starting the vehicle, the vehicle made an abnormally loud rattling sound. The check engine warning light and other unknown warning lights were illuminated. The contact stated that there was a strong fuel odor coming from the vehicle while driving. The contact stated that the vehicle failed to exceed an undisclosed speed and later became undrivable. Additionally, the contact stated that the low oil pressure warning light was illuminated while there was sufficient oil in the engine. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine), which the contact related to the failure. The vehicle was towed to the dealer, where the Knock Sensor Detection System (KSDS) software update was performed; however, the failure persisted. The dealer determined that the engine needed to be replaced. The dealer advised the contact to bring the vehicle back after the manufacturer had approved the request for the engine replacement. The vehicle was driven to the residence; however, the failure worsened while driving. The vehicle was not repaired; however, the recall was marked completed. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 125,330.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Atlanta, GA

    The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V0999000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the vehicle suddenly stalled and shut off unintendedly. The contact restarted the vehicle and continued driving. There was a knocking sound coming from the engine compartment while driving at various speeds. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,533. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2025 KIA K4
    - Ecorse, MI

    The contact owned a 2025 Kia K4. The contact stated while driving at various speeds, the vehicle was pulling to the left unintendedly. The contact stated that upon disengaging the Lane Keep Assist, the failure recurred while driving. The vehicle was taken to Discount Tire, where the tire pressure was adjusted. The vehicle was taken to the dealer, where an alignment was performed; however, the failure persisted. The contact stated while exiting the expressway and driving approximately 30 MPH, the vehicle veered to the left unintendedly, causing the contact to lose control of the vehicle. The vehicle veered off the road and crashed into a ditch, and the vehicle faced oncoming traffic. Several unknown warning lights were illuminated after the crash. The air bags did not deploy. The contact hit the middle of her forehead against the steering wheel and sustained a bruise. The contact did not seek medical assistance. The contact was able to exit the vehicle. No police report was filed. There was no property damage. The vehicle was towed to a tow lot. The vehicle was then towed to a second dealer autobody repair shop, Glassman Collision Center (22250 Telegraph Rd, Southfield, MI 48033), where the contact was informed that the driver's side of the vehicle and the transmission were damaged. The vehicle was totaled. The dealer and the manufacturer were notified of the failure. The manufacturer informed the contact that a complaint had been sent to the dealer, and that she would be contacted by the dealer. The failure mileage was approximately 1,300.

    Source: NHTSA WEB SITE
  • 2018 KIA SPORTAGE
    - Buckhannon, WV

    Driver power window regulator stopped working. It is available for inspection upon request. My safety is at risk because it can hinder my ability to exit the car in an emergency. In addition, it is exposing the car's interior and possibly interior electrical parts to the weather elements, and potentially leaving me vulnerable to theft or intrusion. The problem was intermittent at first, and I reported it to the dealer, but at that time of service, they were unable to reproduce the failure. The service department told me this is a fairly common problem with my model of car. The component has not been inspected by Kia, the police, insurance representatives, or others. The symptoms were intermittent at first prior to the total failure. The full failure happened at 101,500 miles, which is past the 100,000 mile warranty expiration.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Watkins, CO

    The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad

    Source: NHTSA WEB SITE
  • 2014 KIA FORTE
    - Belvidere, TN

    The car will randomly cut off while driving, to restart the car must be put into neutral to restart and the lights go off during that time. If you are on the interstate going over 50, it will jerk and restart itself but the steering gets really stiff and you have to pull over and cut car off and restart to get the steering to work properly again.

    Source: NHTSA WEB SITE
  • 2008 KIA OPTIMA
    - Haysville, KS

    Power train: at low idle or while slowing down, the car will lose power for a minute until you get on the accelerator and it all comes back on. Alternator had been replaced. And is going to be replaced again soon. Not sure if it's just a bad part. Power steering pump was replaced. The pulley seized. Unrelated. Lighting: third brake light constantly flickers. All Lighting including head lights flicker on and off. Worse when slowing down. Lights on dash board, dome, rear light and head light Bulbs have been replaced. At night when the head lights flicker I cannot see the road. Airbags: the air bag light on dash is always on. Codes have been ran and there are so many. Tried resetting codes it comes back on soon after. Not sure how to go about trying to fix it. All of this has been happening since I purchased the car in November 2024.

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - Phoenix, AZ

    The vehicle stalled on the Interstate. The engine seized and the oil came came out a hole in the crankcase. Fortunately the driver was able to coast the vehicle into the emergency lane. A Kia dealer diagnosed the failure as throwing a rod due to rod bearing failure. Per a class action settlement [XXX] ), the vehicle's warranty was extended to 15 years/150,000 miles to cover failure due to the connecting rod bearing. The warranty claim was denied because the vehicle had not received the KSDS update. However: 1) The vehicle was bought and sold by a Kia dealer at the end of 2023. As the KSDS update was available in 2020 [XXX] ), the update should have been installed by the Kia dealer before offering the vehicle for sale. The current owner purchased the vehicle in January 2024. 2) The current owner registered with Kia and pursued the anti-theft fix (Kia sent her a club). Kia did NOT notify her there were other updates that needed to be performed on the vehicle. Kia did not do due diligence to have the KSDS update installed, either when Kia was in possession of the car at a dealer or by notifying the new owner when she registered the car and sought updates. It appears Kia is intentionally not performing the update or notifying owners so they do not have to cover the repair under warranty. Functionality of the KSDS update would have lit the check engine light and entered the vehicle into limp mode before catastrophic engine failure occurred, thus avoiding the dangerous situation of a vehicle stalling on the Interstate. By withholding this update, Kia is endangering lives. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2024 KIA CARNIVAL
    - Florence, SC

    Purchased new KIA Carnival in May 2024. In August 2024 ALL of the warning lights came on and started cycling through to check every system. The warnings were the only thing that worked on the instrument cluster. All of the analog instruments stopped working: the speedometer, the tachometer, the fuel gauge, etc.. The blinkers didn't even indicate that they were working. I drove the vehicle directly to the dealership and they could see the problem, but then as quickly as it started it stopped. They said diagnostics did not indicate any problem so they were not able to find the issue to fix it. It started again in February.

    Source: NHTSA WEB SITE