KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA SELTOS- Peterborough , NH
Vehicles instrument cluster not showing any display. Unable to see speedometer or any indicator lights. Vehicle has not been in for service yet appointment needs to be made. Issue was resolved temporarily by disconnecting battery and reconnecting battery and issue went away. There was no indication that this issue would happen.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Easley, SC
The lights dim way too quickly. HID basically is garbage. Major safety issue since most people can’t afford to be constantly replacing their headlight assemblies.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Millerton, NY
The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was stationary when the engine stalled. The vehicle was not able to restart. The vehicle was not towed to a dealer. The vehicle was not diagnosed. The manufacturer was contacted. However, the contact did not speak with anyone. The contact parked the vehicle to be not driven any longer as it was a safety concern. The contact received 3 notifications of NHTSA Campaign Number: 22V612000 (POWER TRAIN ). The failure mileage was 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SORENTO- Pavilion, NY
The engine blew up. I have all of my oil change receipts and gave them to West Herr Kia, and per Kia West Herr, Kia denied covering the blown engine because the piston went through the engine with great force. This happened at approximately 110,000 miles. West Herr Kia quoted 10,400 to replace the engine. Please let me know if you would like copies of the oil changes. I won't be able to upload all.of them.
Source: NHTSA WEB SITE -
2017 KIA SOUL- Fort Pierce, FL
The contact owns a 2017 Kia Soul. The contact stated while driving at 10 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an engine failure due to excessive pumping of engine oil. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The contact stated that the failure persisted. The vehicle was taken to several other independent mechanics but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2021 KIA SORENTO- Lochbuie, CO
The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the vehicle lost drive power temporarily. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with loss of transmission oil pump pressure. The dealer updated the transmission control unit software under NHTSA Campaign Number: 22V760000 (Power Train); however, the failure persisted. The dealer informed the contact that the failure was not related to the recall. The contact stated that the recall remedy also involved the transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA OPTIMA- Beale AFB, CA
The contact owns a 2015 Kia Optima. The contact stated that while driving at various speeds, the engine stalled. The engine would decrease in engine RPMs. The vehicle was able to restart however the failure recurred. The vehicle was towed to the residence, and then to a dealer. The vehicle was diagnosed and the contact was provided manufacturer's recall number: PI1802A. The manufacturer was contacted and informed the caller the ECU Logic Upgrade should have been completed first before the engine could be repaired. The failure was recurring and the contact parked the vehicle to be not driven no longer as it was a safety concern. The failure mileage was 84,850.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 KIA SEDONA- Sun Prairie, WI
My 2016 Kia Sedona developed a loud engine knocking / idling noise around 90000 miles. Had at least one oil change at a non-Kia shop around that time and was given vague warning about Kia engines as to why I was hearing the louder idling. At the time of another oil change at 99631 miles I was told there were a large number of metal shavings found in the oil, and my Check Engine light was illuminated with a message about faulty camshaft timing. After bringing to Kia dealership at that time. They first assessed that the camshafts needed to be replaced. After working for some time they eventually determined that the entire engine needed to be replaced (3.3 Liter GDI_DOHC). The engine was replaced and the car was given back to me. After 2 days of driving the car would not start up again and I had it towed back to the dealership. They needed to replace one of the already-repaired parts (CVVT ASSY / CAMSHAFT ASSY-INTAKE). These engine issues could have occurred at a more problematic time in the middle of a busy highway and could have resulted in damage / harm to human life.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- PORT RICHEY, FL
Increased oil consumption with needing oil added and or changed half way before date or milage stated, oil changes performed by Kia dealer. Car staling and engine knocking while driving. Burnt smell while driving.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Bay, AR
Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety Risks: This malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increases the risk of accidents or harm to other drivers and pedestrians. There is also a strong smell of oil inside the car, potentially indicating harmful fumes entering the cabin. Inspection Availability: The component/system causing the issue is available for inspection upon request. Reproduction and Confirmation of the Problem: The issue has been reproduced and confirmed by two SAE-certified mechanics. Inspection by Others: The vehicle has been inspected by two SAE-certified mechanics but not yet by the manufacturer, police, or insurance representatives. Warning Signs Prior to Failure: Warning signs included consistently losing oil even after a fresh oil change, smoke from under the hood, a strong oil smell inside the cabin, and the car stalling during operation. These symptoms have been ongoing and progressively worsening, with the vehicle now stalling more frequently.
Source: NHTSA WEB SITE