KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2024 KIA TELLURIDE- Fombell, PA
The contact owns a 2024 Kia Telluride. The contact stated that while driving with the vehicle in Snow Mode and depressing the accelerator pedal while making a left turn, the vehicle stopped. The contact stated that after taking the vehicle out of Snow Mode, the vehicle worked as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 3,898.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA SOUL- Struthers, OH
My 2017 KIA Soul failed while going 70 on the highway, almost completely lost power. Pull over to the side of the road to check the issue. Checked the oil, and it was down to less than a quart. There was no indicator light to bring attention to this issue. Brought it into the dealership after returning home. The Soul was completely unsafe to drive due to engine knocks. Despite letting the dealership know of the Oil Lamp issue, they are still refusing to do anything about this issue, even charging me six thousand to only fix the symptoms. I wasn’t the only person to experience this issue, moving me to make this complaint. In summary: Oil was low due to oil burning, the Soul never indicated as such, no oil pressure, completely lost power at accelerated speeds, and now the bearings in the motor are destroyed with no help from KIA company. Contact the KIA Dealership in Boardman for more information in regards to a detailed list of part failures in regards to the Soul.
Source: NHTSA WEB SITE -
2021 KIA SORENTO HYBRID- Nogales, AZ
There is a malfunction in the vehicles.computer system that gives a warning about low coolant level for the hybrid battery. It's been been seen by the KIA dealer and the issue keeps arriving.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Tacoma, WA
The battery on this vehicle is absolutely worthless. If tales 8 hours to charge and on a full charge it will get 37 miles. The dealership refuses to replace it and the I owe over 10k on the vehicle.
Source: NHTSA WEB SITE -
2022 KIA EV6- Olympia , WA
The defogger system. The car window’s suddenly fog up while driving and not adjusting the system. Theres no warning the windows start fogging up. I adjust to just front defrost on high and it takes 10 to 15 seconds to clear the windows good enough to see clearly . I took it to the dealership and was told nothing was detected. Mechanic told me he turned it up to 85, my cars high setting is 82, and tested the air temperature stating it was up to 105°. This just started after the latest recall was completed by the dealership. I’ve attached pictures of the windows fogged up while the system was on auto. This had happened 3 times since the first incident with the system off auto as well.
Source: NHTSA WEB SITE -
-
2023 KIA SORENTO PHEV- Lawrence, PA
When trying to accelerate from a standing stop, there is a one or two second delay, once the accelerator pedal is depressed, before the car moves. Extremely dangerous when pulling out into traffic. I had it back to the dealership to address this problem but they found nothing wrong. I guarantee you , the problem continues to exist.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Sylva, NC
Coolant system not functioning properly replace thermostat and worked a day then back to overheating. Engine overheating with new oil and filter also shakes badly Car does not shut of when ignition is pressed the first time have start the car then shut it off again
Source: NHTSA WEB SITE -
2021 KIA K5- Bradenton, FL
Blower motor stops working, have to take fuse box cover off and move fuse assembly to regain function of blower motor. Replacing fuse only helped for a couple of months.
Source: NHTSA WEB SITE -
2020 KIA SORENTO- Forest, VA
I was informed at routine maintenance that engine was burning oil. This was an issue since I purchased vehicle at 16k miles. Shortly after 80,000 engine spontaneous started knocking. I had it towed to the dealership that confirmed it was a spontaneous engine failure.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- Moorpark, CA
The contact owns a 2018 Kia Optima. The contact stated that while his daughter was driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic, who related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE