KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 KIA TELLURIDE- fort lauderdale, FL
Sunroof has got jammed in open position. You have issued a statement on this now Kia will not manufacture the parts to the roof (backorder really) and wants to charge you $5000 to put a whole new roof on -
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Covington, TN
The contact owns a 2016 Kia Optima. The contact stated that after having a routine oil change and tire maintenance, the vehicle began making an abnormal clunking sound. The vehicle failed to start. The check engine warning light was illuminated. The message that the automatic brake was disabled was displayed. Additionally, several unknown warning lights were illuminated. The contact called an independent mechanic and was referred to the dealer. The contact called the local dealer, and the vehicle was towed to the local dealer, where an unknown diagnosis was made. The vehicle was not repaired. The dealer declined to repair the vehicle. The manufacturer was not contacted. The failure mileage was approximately 149,020.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA K5- Phoenix, AZ
While cruising at approximately 40 mph on a surface street, the car lost all power, completely shutting down. After rolling for two seconds it turned back on.
Source: NHTSA WEB SITE -
2023 KIA SPORTAGE HYBRID- Marysville, WA
I was going 40 mph and tried to set the cruise control to my current speed. The cruise control set at 110 mph instead. I tapped the brake to stop the cruise control and it stopped. I tried to set the cruise control again multiple times and the same thing happened. I parked, turned the car off then on again and the cruise control worked like normal.
Source: NHTSA WEB SITE -
2014 KIA OPTIMA- Utica , NY
Hit dig mark in road caused by a plow about a half inch to a 1 inch deep by 5 to 7 inches wide while driving 15 mph down the road into work on November 19,2024 around 1:03/1:10 pm next thing I know I am upside down in my car in a ditch about four to five feet wide by 3-4 feet deep
Source: NHTSA WEB SITE -
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2021 KIA TELLURIDE- Lancaster, CA
Engine oil pan gasket and oil filter housing have failed shy of couple hundred miles of manufacturer warranty
Source: NHTSA WEB SITE -
2019 KIA SORENTO- HOT SPRINGS, AR
Snow White Pearl Paint, there are several vehicles including mine that have peeling paint all over the vehicle, in both Kia and Hyundai vehicles, the paint peels when it rains or anything else! No one at the Corporate office or dealership will speak to this, and says that after 36 months it isn't their problem, I have been told that this is a wide spread issue and that it is on most of all vehicles that are this color.
Source: NHTSA WEB SITE -
2010 KIA SOUL- San Jose, CA
Hello, I would like to report that someone attempted to steal my 2010 Kia Soul. The incident occurred on [XXX], in San Jose, CA 95111. As a result of the attempted theft, there is damage to the car’s steering wheel and ignition. Please let me know if additional information or documentation is needed to assist with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 KIA SEDONA- Grantville, GA
Head gasket blew and caused coolant to leak into the engine. We broke down on the side of the interstate. Our vehicle sat at the dealer for 5 months awaiting a new engine to be put in. No warnings beforehand.
Source: NHTSA WEB SITE -
2020 KIA SOUL- Knoxville, TN
The contact owns a 2020 Kia Soul. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer where it was discovered that the engine was consuming an excessive amount of oil. The contact was provided an estimate for a diagnostic test to determine the cause of the oil consumption. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE