KIA Complaints

I would say that the time this incident happened I was driving and me and me nephew were in car at time taking to shop to see why it was making a sound like air and all of sudden the car started swerving and slowing down and then it made a pop sound and smoke started coming from the car and I was thankful that I didn’t get hit but affraid and also hit my head in car due to the sudden jerk car mad and then it popped sound a d smoke came from good. The next day I have to pay to get back on the other side and also tow it home which it been parked since but I see a recall on my vin and want to find out how to get it to the nearest Kia to fix the recall

On 7/13/26 around 0715 my son was driving our 2014 Kia optima when it caught fire and burned from the engine to the back of the car. Fire dept and law enforcement had to respond and the vehicle along with thousands of dollars of property was destroyed by the fire. This vehicle is a total loss and I’m trusting an investigation as to I believe their fire started due to the engjbe and electrical faults of Kia motors.

Coolant is burning and going into the oil in the engine. Occupancy indicator is malfunctioning causing a drastic amount of liability for death

Steering coupler issue. When turning the steering wheel. It is making a clunking noise even when in park and making it feel not smooth to turn the wheel either way. Very distracting and awkward when driving. When speeding up you can feel the issue with the steering coupler more. You can feel the noise and clunk feel when driving over bumps and turns. There has been a campaign/recall for other makes and models. But this car hasn’t been included.

The vehicle suddenly lost power when in drive or reverse but will idle fine in park or neutral.

The engine has structural manufacturer defect causing extreme internal engine oil consumption with zero external leaks, creating a severe risk of sudden oil starvation catastrophic mechanical engine failure. The severe oil consumption problem was confirmed by a certified national corporate service center (Firestone Auto Care). An intermittent P0420 catalytic converter warning is actively appearing on the dashboard, which is a documented consequence of internal engine oil burning. When attempting to get this mechanical defect diagnosed and repaired under the class-action parameters, manufacturer dealerships (Findlay Kia and Jim Marsh Kia) declined to schedule the mandatory manufacturer diagnostic testing, preventing a known vehicle defect from being resolved.

My 2024 Kia K5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.

After sitting in the driveway came out to a crack across half of the passenger side front side window. In the process of getting the window replaced. Crack originated from underneath the door trim. Window could shatter while driving if not noticed.

What component or system failed: The hybrid battery management system (BMS) failed while driving. The dashboard displayed a Battery Management System error along with a lane assist warning. The vehicle then completely lost propulsion, no response from the accelerator pedal, while on an incline, causing the vehicle to roll backward down the hill. The vehicle is currently at the dealership (Kia Temecula) and available for inspection but no one has reached out to me for days. Safety risk: The vehicle lost all forward propulsion while in motion on a hill and began rolling backward, with no ability to accelerate or control forward movement. This posed a serious risk of collision or rollaway accident. I shut the vehicle off and restarted it, which restored partial function for approximately 1 minute before the same failure recurred. Has the problem been reproduced/confirmed: Not yet confirmed by dealer — vehicle was towed to Kia Temecula on 7/12/26 via Kia roadside assistance and is awaiting diagnostic inspection. Dealer scheduling offered August 4, 2026 as the earliest availability, which is unacceptable given the safety nature of the defect. Inspected by manufacturer, police, insurance, etc.: Not yet inspected. Vehicle towed to authorized Kia dealer; diagnostic pending. Warning lamps/messages prior to failure: Yes — Battery Management System error and lane assist function warning appeared on the dash immediately before the vehicle lost propulsion. No prior symptoms were noted before this incident.

The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started, and the check engine warning light was off. The vehicle was taken to the dealer, where the contact was informed that the recall repair failure code was not illuminated. In addition, the contact was informed that the failure was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 156,310.