KIA Complaints

The car is making a noise that we finally found out it was the hood rattling. Took it to the shop and the hood latch looks to be secure, and non=adjustable. Was told that the rubber adjustable hood bumpers are too short, however the dealer said that they are correct, but agreed they can't be adjusted anymore to eliminate the noise. This gives us great safety concern that the hood is not property secured, or has a defective latch, in addition to the constant noise that the dealer said they will only address within the first 12 months or 12K miles.

The contact owns a 2017 Kia Sportage. The contact stated that while driving 70-75 MPH for two hours, the check engine warning light illuminated. The vehicle was vibrating and then failed to exceed 45 MPH. While starting the vehicle the following day, the check engine warning light was still illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The mechanic informed the contact that vehicle was driving on three spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 126,000.

The Oil Pressure sensor was lighting up on the Dash indicating Low Oil pressure when the engine was running under 1500 RPM. Was replaced and Same condition appeared within hours leaving the dealership. KIA USA was no help in resolving the issue. Technician noted that there was no Sludge or any reason for the issue. I have seen many reported issues with the same result on line

In our experience, roughly 1 quart of oil is displaced per 500 miles. Kia corporate stated that the vehicle does not display any safety concerns and would not honor the recent 150k warranty. After speaking with the service manager and consulting with the Kia dealership mechanics for proper diagnosis, the manager shared that there are several premature failures with engine components. They will not honor a repair. It is obvious that Kia has significant issues with their GDI engines. A simple search on the internet provides overwhelming evidence of this. Who is holding Kia accountable?

While driving with the power liftgate partially open, I experienced an inability to accelerate after coming to a stop. I pressed the accelerator and the car rolled gently forward into an intersection at a speed less than 2MPH. A warning displayed on the dash that I needed to close the liftgate before the vehicle would operate correctly, which was impossible because I was in the middle of an intersection with a large chair blocking the liftgate from closing. I was able to restore functionality by turning the car off and turning it back on. Prior to this, there were audible and visual alarms about the open liftgate after each stop. These alarms are described in the manual, which instructs the driver to close the liftgate when the alarms sound. However, driving with a liftgate open is a common use for an small SUV when hauling large or long objects, and contravenes no laws when done properly and safely. The manual does not state, so I did not anticipate, that the vehicle would enter a "limp mode" if I continued to ignore the alarms. Being unexpectedly unable to accelerate is a dangerous behavior, especially if you are in the position to make a left turn across traffic and the car goes into limp mode with cars oncoming. I consider this a safety concern because 1) driving with the liftgate open is not an inherently unsafe activity that warrants disabling the vehicle, and 2) the manual fails to state that the driver might experience sudden loss of ability to accelerate with the liftgate open.

The contact owns a 2024 Kia Telluride. The contact stated while driving at an undisclosed speed, the driver's side rear window independently fractured. The vehicle was taken to an independent mechanic; however, the cause for the failure was not yet determined. The window was replaced. The vehicle was repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 8,400.

Vehicle has been submitted for repair under recall RCRIT-23V534-0846. DTC P17ED - Engine clutch system EOL fault, is set and has never gone away. Initially the dealership did the recall in the spring of 2024. It was taken to the dealership after an accident and returned with the same DTC. I believe the DTC was never repaired; it is a non-MIL light so it is easy to miss. It was taken back, and they claimed to bleed a clutch. DTC is still present. Taken back again, wiring harness was ordered and replaced, DTC is still present. The dealership (Serra Kia, 12300 30 Mile Rd, Washington Twp., MI 48095, 586-281-2800) has failed to fix this issue. The attached invoice is a 3rd attempt to fix the recall and they refused to do it at no cost.

The contact owns a 2017 Kia Sportage. The contact stated that while attempting to stop at a red light, the vehicle lost motive power and shut off at the light. No warning lights were illuminated. The contact was informed by another motorist nearby that there was smoke coming from the engine compartment. The contact exited the vehicle, raised the hood, and became aware that the smoke was coming from the top of the engine. The contact stated that a motorist disconnected the battery to prevent a possible fire. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

I had a catastrophic engine failure on the interstate right before rush hour traffic WITHOUT ANY warning. I was driving on [XXX] and heard a noise (sounded like something fell). Steering was a little wobbly then seemed ok for about 1min. Went to accelerate and could hear engine trying but could not accelerate. Shortly after the check engine light was flashing, oil light and battery light was on. I lost power. Thankfully I had started to move over to the farthest right lane and was able to get over to side of road before car stopped. This was around 2:50pm on a Tues right before Chicago rush hour traffic. Had to tow car to my mechanic who said a rod blew through engine and there is a piston in the oil pan. My mechanic recommended I have it towed to dealership for engine warranty. It's currently at Castle Kia in McHenry IL. They agreed a rod went through engine and there is a piston in the oil pan. Now dealership wants me to pay $1500 for diagnostics and to tear down the engine to see if it qualifies for an engine replacement. (said I wouldn't have to pay if under warranty, but they claim they can't determine unless engine is broken down). It was at my mechanic 1 week prior for an oil change. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Headlights shut off while driving at night. The right turn signal was on and was in a right hand turn when the car hit a small dip. There was the sound that you hear when you turn on the key when the car hit the dip and the healights went off. After pulling off the road and turning on the hazard lights, tried turning the headlights off then back on several times. The parking lights seem to come on then went off. Noticed that the information screen reset and was at the setup screen. Turned the car off then restarted the car and the headlights turned on. On the freeway the tone you hear when you turn on the key sounded several times as the car went over the bumps at the overpasses where the road is subsiding. This is a rental car. No police report made. No information if problem occurred previously or if rental company had problem looked into. Problem occurred 11/16/2024