KIA Complaints

Purchased vehicle used 11/18/2023. Two days later vehicle went into limp mode on the highway. No brakes. Engine continued to shut off. Towed to dealer. Replaced injector. 11000 miles. 12/27/23 Vehicle was returned. 11/14/2024 Vehicle went into limp mode. Engine would not run. Vehicle was blowing white smoke thru exhaust. Another highway incident. Towed to dealership. This condition is very dangerous on the highway not only for me, my family and other motorist. As of today the vehicle is still at dealership. Do not have the repair orders or my car.

Engine burns over 2 quarts of oil every 500 miles due to carbon build up in engine resulting in engine ceasing up.

The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 30 MPH, the vehicle lost power and the brake pedal was pumped to slow the vehicle as needed. Additionally, the "Hybrid System Warning! Safely Stop and Do Not Drive" and "Check Brake" messages were displayed. The vehicle was towed to a dealer where it was diagnosed and determined that the ABS system had failed and needed to be replaced. The vehicle was repaired. The contact linked the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.

Engine seized. Purchased car on 9-16-24. One 9-17-24 I went to Valvoline and purchased a full synthetic oil change. Within 2000 miles driven since oil change mechanic advised that there was no oil and no leaks. Valvoline assisted my mechanic in the investigation and claimed the Sedona had a oil consumption issues. Manufacturing issues. Car shut off while driving. No light illuminated prior to the shut off and even with no oil there is no check engine light or oil pressure warning.

I started my EV9 tonight and the main instrament pannel would not turn on. I was able to drive but could not see my speedometer or any other safty information on the screen. I was not notified about the recall until filing this report.

The contact owns a 2022 Kia K5. The contact stated that while his wife was driving stopped at a stop sign, another vehicle traveling at approximately 30 MPH collided with the driver's side door. The air bags did not deployed, resulting in the contacts wife wife sustaining injuries he attributed to the failure. No warning lights were illuminated. The vehicle was towed to a body repair shop but later deemed a total loss by contacts insurance provider. A police report was filed and injuries were reported. The contact and his wife transported themselves to an area hospital for treatment. Both the contact and his wife were treated for varying levels of pain to their neck and back. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V149000 (Air Bgas), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened; the contact was informed that the manufacturer had requested his insurance provider hold the vehicle at the body repair shop pending a review of the incident recorder. The failure mileage was 62,000.

My wife was in an accident on [XXX] around [XXX] at the intersection of [XXX] . She had exchanged safety information with the person whose vehicle had stalled. She went to shut off the car upon exchanging the information and after pressing the ignition button the vehicle began to roll. She was outside of the vehicle when she had pressed the ignition button. She tried physically to stop the vehicle, trippped and was dragged until the vehicle came to a stop after running over her leg and hitting a tree. The vehicle had recall items addressed on October 2 or 3rd. She was trying to stop the vehicle from rolling as she knew that school was letting out and a school bus would be coming on the road she was at. I contacted the dealer about it and they stated that they had never heard of this happening with there vehicles and to call customer service. The police officer verified verbally that the vehicle was in park when he checked on the condition of my wife who sustained serious injuries on her left leg and was hospitalized for surgery and wound treatment. This is the first time that we ever had an issue with the vehicle. It started when the vehicle in front of her had stalled and backed into her (although his story changed after the injury to my wife). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car was sold to me without disclosing that the manufacture failed to have a engine security system on the car to at least "deter" auto theft.If the key to the car was programmed/chipped like other cars, it would provide at least some level of protection. I've already stopped car thieves from trying to steal it once by pure luck, but I'm like the thousands out there constantly worried that someone's going to try to take it in lieu of the social media challenges.The horrible settlement that out government gave us was to upgrade the software which provides NO help with deterring thieves from breaking in and trying to steal it.The reimbursement provided in the settlement is complete joke, and doesn't offer to properly repair or reimburse for after-market security systems.This is evident from the fact that insurance companies still won't insure this car, even after the software upgrade. The insurance companies are telling me that they still won't insure the car even with upgrade because it doesn't stop thieves from breaking into the car and causing comprehensive damage to the car.I can only find a few insurance companies that will insure the car, and the premium cost is twice as much as I pay to insure a car that's worth twice as much money! If our government or NHTSA was truly concerned, they would have demanded that the manufacture make significant change to the ignition/engine starter, i.e., changing out the ignition switch system with a programmed/chipped key, and/or engine starter kill without said key. If the manufacture and the government made this change a required "recall" to properly fix and advertised it nationwide, THEN thieves would at least be less inclined to cause damage, and insurance companies would feel more comfortable about taking the risk. This ongoing expense/problem for me has me seriously considering if anyone in my family should every purchase another KIA/Hyundai product again. Stand behind your product with some INTEGRITY.

I was driving at on the highway at 65 MPH in 60-65 degree temperatures on an open highway with minimal traffic on clean roads with no road debris. A loud explosion followed by observing through the rearview mirror shattered sunroof glass shower over the back of the car. There was no damage to the shade cover nor remainder of the roof to suggest something struck the top of the car.

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood. This car is crap.. rear seat folds up when sitting on it and I am repiadmy told they don’t see a problem. Seats are not electric in the rear. This has a feature of an auto close from the back for loading. And it is triggered when my kids sit in it. Only the right rear captains chair.