KIA Complaints

TO WHOM IT MAY CONCERN: I am writing to notify you of the problems I have experienced with my (2022, KIA, SOUL, VIN - [XXX] ) and to request that you kindly check in on this problem within thirty (30) days of your receipt of this letter. I purchased my vehicle from (REED NISSAN OF CLERMONT) on or about [XXX]. Approximately (3 MONTHS) I began having trouble with (WITH THE ENGINE BURNING A LOT OF OIL AND HAD TO PUT OIL IN IT IN BETWEEN CHANGES, which I have had a 2015 kia soul so I was used to this). I have taken my vehicle for the proper amount of oil changes on 12/12/23(first oil change and the oil was black when I went), 1/30/24, 4/8/24, 5/28/24, 7/20/24, and 10/8/24. On the last oil change my car was about 60,284 miles and they found a small oil leak at that point they told me to call kia that it should be under warranty. Kia said there was nothing they could do. While I was trying to figure out what to do and continuing to check my oil which stayed at good levels my engine failed on the highway at 61,104 miles. This is not a very old engine to be failing and kia motors are known to do this. As, of now I know there is no known recalls, but there have been for all other kia souls in the previous years. I would like an investigation into the failure of my engine. This problem of the failure of my engine has cost me $9,826.55 and being the second owner of this vehicle I had no warranty past the 60,000-mile warranty(which I was not aware of until I called kia) and since I feel the problem existed before I even purchased this car I would like my case to be considered under a warranty or some help from KIA. I also feel the car was not inspected properly before being sold as a certified used car. Please contact me on receipt of this letter at the above email or telephone number to arrange a mutually convenient date and time for you to have an opportunity to discuss what can be done to help make this right. Attached are the auto shop car eng INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

When the headlights are on the "auto" setting they will sometimes turn off when driving. Speed or driving conditions do not seem to be a factor. There have also been 2 separate incidents where the headlights are on in the morning. This occurred when Noone had been in the car for hours and the keys were inside my home.

Service bulletin eng212. 4th cylinder misfire. Diagnostic has been done at Dennis Dillon 9501west Fairview ave Boise id 83704. Engine shaking when increasing speeds above 30 mph. Started without warning while driving. It was recently serviced for routine items on October 16th 2024. On November 5th it had diagnostic performed. Check engine light and display showed automatic diagnostics, engine control system, possible engine condition. I was on my way to vote. Yes it is available for inspection. I am currently not driving it but unsure what to do with it since the value of the car and amount of repairs needed are close in range.

The contact owns a 2016 Kia Rio. The contact stated while driving at various speeds, the interior rearview center mirror failed to remain in place after manually being positioned. The local dealer was contacted; however, the contact was informed that the warranty had expired after 5 years from the manufactured date. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

I’m financing my car from drive time and I got my car this year not to long ago, I say a couple months ago. I recently had a vehicle inspection done to keep up with maintenance. Upon arrival Firestone did a vehicle inspection and noted my roots needs to be replaced witch I’m currently working on getting that replaced and they also noted my power steering needed to be replaced witch I found odd because I don’t know how my power steering could needed be replaced when I haven’t had my car for a full year only a couple months. I have attached a copy of the vehicle inspection

We were driving down [XXX] near Toledo Ohio during rush hour on our to Michigan, when the car, with no warning at all, stopped running. There were no lights on the dash, no warning at all. The car just stopped. We were able to steer it to the shoulder and stop. There was no indication of what was wrong. After having it towed to the Kia dealership I was informed the engineer blew. There was no knocking, no oil use, no indication at all that there was anything wrong with the car. I had to rent a hotel until my son could come and get me and then the next day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have noticed at around 36,000 miles excessive oil consumption and knocking sound in the engine.I know the have this problem with older models, but you get the push around from dealership and Kia corporate. Thanks

The contact owns a 2019 Kia Optima. The contact stated that while attempting to perform an oil change, the contact became aware that the hood latch was not operating as needed. The contact was unable to unlatch and raise the hood. The vehicle was taken to an independent mechanic and the contact was informed that the hood latch release cable had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2022 Kia Sorento Hybrid. The contact stated that while operating the vehicle, the message "Battery Not Fully Charged" was displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 12,000.

I was driving down the highway at approximately 60 mph with approximately 40% charge to the high voltage battery. While moving the car suddenly stopped accelerating and switched to neutral automatically. The instrument panel provided no audible alerts of a problem and in relatively small text stated "check electrical system" The brakes and the rest of the car's electronics worked such as turn signals and warning lights. We were able to coast and pull over to shoulder of highway and stop safely, but losing acceleration in middle of highway suddenly was very scary. Car is currently at dealer awaiting to be diagnosed.