KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA RIO- Anasco, PR
The contact owns a 2015 Kia Rio. The contact stated that while her son was driving at approximately 35 MPH, the vehicle stalled. The contact stated that her son was unable to restart the vehicle and had the vehicle towed back to the residence. The contact was not aware of any warning lights being illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2022 KIA RIO- Mansfield, LA
When traveling 60 mph and slowing to try to stop, brake pedal went all the way to the floor and vehicle would not brake. Had to engage emergency brake to stop vehicle during normal operation on multiple occasions. Once while stopped at a red light, vehicle was completely stopped, then the brake pedal lowered to the floorboard and the vehicle started rolling forward. I had to turn the steering wheel and engage the emergency brake to avoid colliding with traffic. No dashboard lights came on, no warning lamps or messages. No other symptoms. I went to the Kia Dealership immediately. There was a hole in my front brake line and all of the fluid had leaked out. Vehicle was less than 2 years old, less than 100,000 miles on it.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- East Islip, NY
While driving and attempting to brake, the brake pedal was COMPLETELY unresponsive. Slamming on brakes did nothing, and I could not stop the car. I just kept steering, with traffic all around me. About 15 seconds later the vehicle finally came to a rolling stop. It was EXTREMELY frightening and dangerous. The car had random lights that would flicker on and then off the dashboard when you started it, but then nothing. We had an appt at KIA to address, even though they weren't coming anymore. Roadside assistance took to the dealer, who confirmed that it was a wheel speed/brake sensor, and so car brake would not work. It was not a recall at the time though. We paid $1500+ to repair it all, and months later the real for that exact issue came out. Submitted the reimbursement form to KIA, and despite following up several times, it has been several months still not reimbursed.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- East Islip , NY
While driving into school parking lot, vehicle very suddenly just STOPPED driving. Engine was on, but accelerator/gas pedal did NOTHING- totally unresponsive. Was in the middle of traffic coming in and out of school and vehicle would not move an inch. Turned on and off, and still nothing. After 10 minutes of turning on and off, it finally went again, and I pulled into a parking spot. Vehicle is too dangerous to drive with unpredictable stopping, had two young children in the car. KIA company is awful, nothing but problems with this car, and very much safety issues!
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Huntington, WV
The engine failed at a little over 73,000 miles. The vehicle was towed to the dealership where the warranty company refused to cover the engine. The engine had burned through the oil and that was why the engine failed. There was carbon build up inside the engine, causing it to fail. The oil had just been changed 1000 miles before it failed. There were no warning lamps before the engine failed. Once the engine failed, the check engine light appeared. The oil in the vehicle had been changed routinely and can be verified by the Carfax report. This could've caused a wreck. The manufacturer and warranty company are not taking responsibility for the engine failure.
Source: NHTSA WEB SITE -
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2023 KIA TELLURIDE- Champaign, IL
Vehicle began to shake when approaching 40mph or greater. Mechanic at dealership stated bolt from driveshaft to rear coupler was missing with two other bolts loose. Missing bolt threads were rusted as if bolt was never installed from factory as vehicle only has 12,000 miles. No warning messages displayed, only symptom was vibrations when approaching 40mph or greater.
Source: NHTSA WEB SITE -
2023 KIA SOUL- CATASAUQUA, PA
The rear windshield spontaneously shattered while parked in the driveway and was not running. I was standing beside it when it happened. There was no glass inside vehicle all the glass was outside vehicle indicating that nothing hit the windshield, and nothing was around vehicle that could have hit the vehicle. The vehicle will be repaired tomorrow by Safelite as it is a commuting vehicle, and I have no other vehicle to drive to and from work. My insurance is not covering the damage as it is less than the deductible to just fix it.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Collinsville, OK
This 2020 Kia telluride has paint peeling in between the windshield and sun roof. I have seen tons of post of this happening to people. Kia should be held responsible for this.
Source: NHTSA WEB SITE -
2018 KIA SORENTO- MERRILLVILLE, IN
I have a pearl white 2018 Kia Sorento, and the paint is peeling off the hood. This is a factory defect, and I need to get it fixed before the rest of the paint comes off the car.
Source: NHTSA WEB SITE -
2021 KIA SORENTO- Morrow, OH
I unable to accelerate to merge on to the highway. This is the second time that my car was unable to accelerate and kick into gear. The first time was in 2021/2022 a few months after getting the car.
Source: NHTSA WEB SITE