2017 LAND ROVER DISCOVERY SPORT Complaints

I took my vehicle to a land rover dealership based upon 2 service bulletins issued by the manufacturer N768, sfcc_apr2022_17 and NHTSA item number 10211119. The Land Rover dealership refused to service the vehicle for those bulletins. I have a heart condition with 20% ejection factor. Since the telematics do not work in the event of a medical emergency my vehicle cannot be located for first responders. The dealer and manufacturer are not flashing or upgrading the telematics to modern standards which can be done easily by installing new software and/or changing out the telematics unit for 4G/5G compatible units and/or reprogrmming older units. As a result drivers with medical conditions are being put at risk if a medical emergency arises because the car cannot communicate to first responders as to its location to help an incapacitated driver.

The car showed a gear box faultvwarning and the transmission locked. The battery low voltage also came on . Have not been able to fix problem. Keri’s happing at random times

Total loss of power steering. Was able to avoid crash but extremely dangerous. Has to get it towed to dealer $6,800 fix for total rack replacement due to bolts sheering off from EPS. Research shows this is a known issue due to faulty aluminum bolts in areas that salt roads.

BLOWER MOTOR stopped working. Due to the lack of forced air in the cabin, the windows and windshield fog up and it is impossible to see safely. Blower motor or blower motor resistor has failed providing no heat, no air conditioning, no air at all. Land Rover Service repair shop confirmed this is a $6,000+ repair due to needing to remove the dash completely (10 hours of labor). During rainy season, condensation builds in vehicle causing mold.

The seat belt buckle was damaged and would not latch or secure properly. It was not broken by use — it was already defective when the vehicle was delivered. I discovered the problem the day after purchase when attempting to use the seat belt. The buckle does not lock, meaning the seat belt cannot restrain the occupant, creating a serious safety risk. The dealer did not disclose this safety defect and rushed the signing process. The dealer has not responded to my attempts to contact them, and the vehicle title has not been submitted to the DMV, so I currently have no permanent plate. UNKNOWN as to the internal cause, but the defect clearly existed before delivery.

There was a loud sound coming from the driver’s side. I was told it was the wheel bearing & it sized to the axle & the entire hub/wheel bearing knuckle needed to be changed as well as the axle on the driver’s side. I was told it was dangerous to drive. Upon further inspection the mechanic told me the passenger side was seized to axle too so the same job will need to be done to the passenger side. Now they say I can drive the car but I’m worried about my safety & wonder why the wheel bearings are seizing the axles. This is a costly job. I’d prefer not to have to change the axle each time I need a new wheel bearing. I’m afraid to drive this car more than an hour from home or long distances.

Timing chain broke while driving ~30 MPH on [XXX] [xxx]around 2:30pm pt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while the transmission was shifted to drive(D), the vehicle failed to respond immediately. Additionally, the vehicle lost motive power while driving. The check engine warning light was illuminated. The following messages were displayed: "Gear Box Fault", "Forward Collision Fault", "Hill Descent Fault", and several other unknown messages were displayed. The contact was able to restart the vehicle. The vehicle was taken to the dealer, where it was determined that the body harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

Upper and lower hoses that the Antifreeze travels through disconnected while driving on the highway due to the dipping in the roadway. Not enough play in the hoses to accommodate the stretching and pulling on the hoses while the car goes up and down resulting in the hose’s disconnecting and losing antifreeze and the engine shutting down. It happened to me 2 times in a matter of 3 weeks resulting in this dangerous situation.

The contact owns a 2017 Land Rover Discovery Sport. The contact stated that while reversing from a parking spot, the steering wheel seized. There was an abnormal screeching sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure was due to the steering rack and the motor had disconnected. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 64,271.