2014 LAND ROVER RANGE ROVER Complaints

THE MANAGER AT LANF ROVER OF FORT LAUDERDALE REFUSE TO FIX THE PROBLEM RELATED WITH THE ENGINE ON MY VEHICLE CLAIMING THAT THIS SUV RAN WITHOUT OIL HOWEVER THIS SUV WAS SERVICE 15 MILES PRIOR OF HAVING THE ENGINE SEIZED,NOBODY IS WHILING TO HELP ME AND AFTER READING ON THE INTERNET FOUND OUT THIS RANGE ROVER SPORTS AND JAGUARS 3.0 SUPERCHARGED ENGIINE HAVE A RECALL FROM LAND ROVER DUE TO LACK OF TORQUE ADJUSTMENT ON THE CRANKSHAFT CONNECTING RODS AND CAUSE THE CONNECTING ROD BEARINGS TO LOOSEN AND SEIZE THE ENGINE COMPLETLY,ALSO CALL LAND ROVER OF NORTH AMERICA AND THEY ALSO SAID THEY CAN'T HELP ME.

FRONT PASSENGER DOOR DID NOT LATCH AND OPENED ON THE HIGHWAY WITH CAR IN MOTION. THIS IS AFTER LAND ROVER RECALL WORK ON DOOR LATCH WAS COMPLETED IN DECEMBER 2015. THE RECALL DID NOT WORK! I HAD TO DRIVE SLOWLY 2 MILES HOME AS I COULD NOT HOLD THE DOOR CLOSED WHILST DRIVING.

SUBMISSION FROM CONSTITUENT RE WRONGFUL WARRANTY REFUSAL AND BREACH OF FRANCHISE STATUES 2014 RANGE SPORT SUPERCHARGED DYNAMIC. *SMD LAWYER ON BEHALF OF CLIENT. THE DEALER FAILED TO PERFORM WARRANTY SERVICE WORK AUTHORIZED BY LAND ROVER IN A REASONABLE COMPETENT AND TIMELY MANNER. *JB

MY VEHICLE WAS TRAVELING AT 40MPH AT A STRAIGHT PATH ON CITY ROADS WITH NO OBSTACLES OR DETOUR WHEN AT AN INSTANT THE VEHICLE'S DRIVE MODE LOGO ON THE SHIFT KNOB BEGAN TO BLINK CONTINUOUSLY FOLLOWED BY SYSTEM ERROR CODE WARNINGS FLASHING ON THE ENTERTAINMENT SCREEN AND DRIVER SCREEN AND FULL LOSS OF VEHICLE CONTROL. WITH COMPLETE SHUT DOWN INCLUDING LOSS OF ALL ELECTRONICS ELECTRICAL POWER AND ENGINE FAILURE THEREAFTER CAUSING THE ELECTRONIC EMERGENCY BRAKES TO ACTIVATE AND LOCKING THE WHEELS. AT WHICH TIME THE VEHICLE CAME TO A VIOLENT AND SUDDEN STOP RESULTING IN A LOAD GRINDING NOISE COMING OFF THE ENGINE BAY. THE VEHICLE WAS UNABLE TO START DUE TO NO RETURN OF ANY ELECTRICAL POWER TO THE SYSTEMS ELECTRONICS INCLUDING EXTERIOR AND INTERIOR LIGHTS. I WAITED FOR ABOUT 15 MINUTES BEFORE TRYING TO START THE VEHICLE, WHICH TOOK A FEW TRIES BEFORE POWER AND VEHICLE ENGINE ENGAGED ONLY TO HAVE THE SAME COMPLETE VEHICLE FAILURE AND SHUT DOWN REPEATED ONLY AFTER 200 YARDS FROM THE INITIAL FAILURE RESULTING IN TOW SERVICE HAVING TO BE CALLED OUT. KEEP IN MIND THIS IS NOT THE FIRST NOR THE SECOND RECURRENCE, IT HAS BEEN AN ONGOING ISSUE FOR THE PAST FEW MONTHS ONLY TO BE TOLD THAT THE PROBLEM WAS DIAGNOSE AND CORRECTED BY AN AUTHORIZED LAND ROVER DEALER. WHICH IS FAR FROM THE TRUTH IN REGARDS TO THE HEALTH AND SAFETY OF THIS VEHICLE. TO DATE THE CAUSE OF CONTINUED FAILURE IS UNKNOWN.

CAR PARKED, RUNNING, DOOR OPEN TO CHECK MAILBOX. 15 FEET AWAY, CAR STARTED TO ROLL BACK, WENT TO STOP WITH RT LEG REACHING BRAKE. COULDN'T REACH BRAKE, PUSHED ON OPEN DOOR, CAR DID NOT STOP. I FELL BACKWARDS AS LEFT LEG HOPPED AND COULD NOT KEEP UP. ON GROUND TRIED TO BRACE CAR WITH LEFT LEG, RIGHT AND LEFT LEGS WENT OVER HEAD UNDER OPEN DOOR AS CAR CONTINUED TO ROLL IN GEAR BACKWARDS. CAR WAS NOT ON INCLINE. WENT AFTER CAR AND HAMSTRINGS AND CALVES SNAPPED AND FACE PLANTED. ATTEMPTED TO RUN AFTER CAR AGAIN WITH SAME RESULT. SEVERE MUSCLE INJURY TO BOTH LEGS. NOW HIP IS DISLOCATING, MRI PENDING. CAR ROLLED ACROSS STREET AND WAS TRAPPED INTO TREES.

TL* THE CONTACT OWNS A 2014 RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS INDEPENDENTLY. ON ONE OCCASION, THE VEHICLE INDEPENDENTLY SHIFTED OUT OF THE PARK GEAR AND INTO REVERSE, CAUSING THE CONTACT TO CRASH INTO A CURB. AS A RESULT, THE TIRE BLEW OUT AND ALSO CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE UPDATE TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS NOT AVAILABLE.

I AM WRITING TO INFORM YOU ABOUT A FLAW IN THE AUTOMATIC DOOR CLOSE MECHANISM ON MY 2014 RANGE ROVER SPORT. AFTER ACCIDENTALLY GETTING MY THUMB CAUGHT IN THE DOOR AND IMMEDIATELY TRYING TO OPEN THE DOOR, I WAS ONLY ABLE TO WATCH AS THE AUTO CLOSE MECHANISM PULLED THE DOOR CLOSED COMPLETELY BEFORE IT WOULD RELEASE & CRUSHING MY THUMB TO THE POINT WHERE I LOST MY FINGERNAIL AND NEEDLESSNESS TO SAY, SUFFERED SEVERE PAIN IN THE PROCESS. IT WAS CLEAR IN THE SECOND OR TWO THAT IT TOOK THE DOOR TO CLOSE COMPLETELY AND TRYING TO OPEN IT AT LEAST 3 TIMES, THERE WAS NO CHANCE IT WAS GOING TO OPEN UNTIL IT WAS COMPLETELY CLOSED. THE CLOSER SHOULD OBVIOUSLY RELEASE WHEN THE HANDLE IS PULLED OR RECOGNIZE WHEN THERE IS RESISTANCE AS A SAFETY PRECAUTION....UPDATED 07/30/15 *BF UPDATED 11/9/2015*JS

WHILE ATTEMPTING TO ENTER HIGHWAY FROM STREET TO HIGHWAY SPEEDS, THE EVOQUE 2014 WOULD NOT ACCELERATE BUT RATHER REV AT VERY HIGH RPMS FOR ABOUT 15 SECONDS AND THEN JARRINGLY SLIP INTO NEXT GEAR. THIS OCCURRED ON 6 OCCASIONS, ALWAYS ON THE HIGHWAY AND OFTEN AS CARS AND TRUCKS RAPIDLY APPROACHED AND HAD TO SLOW BEHIND ME OR SWERVE TO FREE LANES. I WAS TOLD SEVERAL TIMES BY THE DEALER THAT THIS WAS LIKELY A SOFTWARE PROBLEM AND IN AN EMAIL: "A COUPLE OF WEEKS AFTER INSTALLING THE LATEST SOFTWARE FOR YOUR TRANSMISSION, THE FACTORY HAS REQUESTED ALL DEALERS TO SUSPEND THE INSTALLATION OF THE SOFTWARE. THEY HAVE NOT GONE INTO DETAIL ON WHY BUT I ASSUME THE SOFTWARE HAS NOT COMPLETELY OR ONLY PARTIALLY CORRECTED THE INTENDED REPAIRS" THIS HAS ME VERY CONCERNED ABOUT THE RELIABILITY AND SAFETY OF THE VEHICLE. *TR

I PURCHASED MY NEW VEH IN MAY OF 2014. FROM THAT TIME UNTIL NOVEMBER, MY VEH DROVE/SHIFTED SMOOTH. I TOOK MY VEH IN FOR ITS 1ST SERVICE ON NOV. 25TH, 2014 AND AT THAT TIME THEY PERFORMED A TCM SOFTWARE UPDATE. SINCE LEAVING WITH MY VEH, I NOTICED IT DROVE COMPLETELY DIFFERENT. IT SHIFTED HARD, CLUNKED INTO GEAR & NO LONGER DRIVES LIKE A PREMIUM, NEW VEHICLE. I ADVISED MY SERVICE ADVISOR [XXX] A FEW DAYS LATER. AT THAT TIME HE SCHEDULED AN APT TO BRING IN & CHECK IT OUT. I ARRIVED FOR MY APT ON DEC 16TH, HAD THE SERVICE ADVISOR DRIVE WITH ME SO I COULD SHOW HIM WHAT I WAS EXPERIENCING. THE NEXT DAY I RECEIVED A PHONE CALL THAT MY VEH WAS "READY TO BE PICKED UP". I ASKED "DOES THAT MEAN IT IS FIXED?" HE REPLIED, "AT THIS TIME, WE & LAND ROVER ARE AWARE OF YOUR CONCERN, BUT UNFORTUNATELY, THERE IS NO REMEDY/FIX AT THIS TIME." THEY TOLD ME THEY WOULD CONTACT ME WHEN THERE WAS A KNOWN FIX/REPAIR. I PICKED MY VEH UP, & SINCE THEN, IT DRIVES EVEN WORSE. I EXPLAINED TO THE SERVICE DEPT THAT EVEN THOUGH THEY SAY IT IS "SAFE TO DRIVE", THAT I DO NO FEEL SAFE DRIVING IT. IN THE MORNINGS, THE SHIFTS ARE SO VIOLENT THAT I FEEL LIKE I AM DOING FURTHER DAMAGE TO MY DRIVETRAIN/SUSPENSION COMPONENTS. I HAVE REACHED OUT TO LAND ROVER NORTH AMERICA (REP:[XXX]: 800.452.4827 EXT. [XXX]0) SEVERAL TIMES, HE STATES THE SAME THING, "LAND ROVER IS AWARE OF THE TRANSMISSION PROBLEM, BUT THERE IS NO KNOWN FIX AT THIS TIME". IN MY OPINION, THIS VEHICLE IS CLASSIFIED AS A "LEMON" BECAUSE I CANNOT OPERATE IT WITH MY CHILDREN IN THE CAR & FEEL SAFE, & THE DEALERSHIP/CAR MANUFACTURER DOES NOT HAVE A REMEDY/FIX NOR CAN THEY TELL ME WHEN IT WILL BE AVAILABLE. (I HAVE BEEN DEALING WITH THIS ISSUE NOW FOR ALMOST 2 MONTHS & THINK THE TIME FRAME I HAVE BEEN PATIENTLY WAITING FOR IS MORE THAN REASONABLE, WHICH IS WHY I AM PROCEEDING NOW WITH FURTHER ACTION). THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

THUMPING NOISE AND EXTREMELY ROUGH RIDE DETERMINED TO BE AIR COILS OF SUSPENSION SYSTEM. RIDE IS AS IF THERE WAS NO SUSPENSION AT ALL. FRONT BUSHINGS HAVE FAILED DO TO THIS CONDITION AND STRESS ON ALL OTHER SUSPENSION/AXLE PARTS. SO FAR LAND ROVER HAS NOT BEEN ABLE TO GET REPLACEMENT PARTS AND I AM NO LONGER BEING CONTACTED BY LAND ROVER NA. *TR